Exam 14: Motivating Employees

People with a high need for achievement ________.

Refer to the scenario below to answer the following questions. Core Job Characteristics at JCM Corp. (Scenario) JCM Corporation's management believes their employees could be more motivated by their jobs. The jobs were recently enlarged and some improvements in motivation have been observed. -To further enhance the jobs at JCM, managers divided the tasks into jobs that allowed employees to use a collection of skills and talents. These changes describe which core dimension of the job characteristics model?

According to Maslow, an employee who has a need for more self-respect has unmet __________ needs.

Refer to the scenario below to answer the following questions. What Do You Expect? (Scenario) The employees at Acme Toilets Inc. are not working as hard as Jill, their supervisor, would like. The sales representatives aren't meeting their sales quotas, and Jill can't seem to motivate them to try harder. Jill has been studying Vroom's expectancy theory and has decided to try to apply it to her workplace. -If the sales reps believe that no matter how hard they work, they will never be able to achieve their sales quotas; their motivation is being influenced by low _________.

The three variables or relationships that are central to the expectancy theory are __________.

Refer to the scenario below to answer the following questions. Changing Jobs (Scenario) Marty sat in his favourite chair at home and pondered his work situation. The funding in his division had been cut by 25 percent, but the production goals were 10 percent higher! Something had to change, and he knew it was his job to figure out how to make the goals achievable. He decided to try to improve the way that tasks are combined into each job. First, he needed to know how many tasks there were to each job and how frequently each task was repeated. He also knew that because of the funding cut, people were going to be asked to expand their jobs horizontally. But he also felt that to balance this he should expand the jobs vertically by adding planning and evaluating responsibilities. Together, even though the employees were clearly being asked to contribute more, he felt they would have a greater degree of control over their work. Neither managers nor employees looked forward to this coming year, but it was "do or die" situation! -Marty started by examining job __________, or the number of different tasks required in each job and the frequency with which those tasks are repeated.

According to __________, employees compare their job's inputs-outcomes ratios with those of relevant others.

According to our textbook, countries such as Denmark and Sweden that score high on quality-of-life characteristics would place __________ needs at the top of the needs hierarchy.

People with a high need for achievement strive for the trappings and rewards of success rather than for personal achievement.

Motivational theories are universal and can be applied in any geographic location.

Job enlargement is the vertical expansion of a job by adding planning and evaluating responsibilities.

Sabrina's supervisor just told her that if she works overtime this weekend she can have two days off next week. Last month Sabrina worked one weekend and still has not received her promised time off. According to Vroom's expectancy theory, Sabrina's motivation may be influenced by low __________.

explain the concepts of job enlargement and job enrichment with suitable examples and analyze their effectiveness in motivating employees.

Refer to the scenario below to answer the following questions. Application of Early Theories of Motivation (Scenario) Weston has two very different first-line supervisors who report directly to him. Aaron really "cracks the whip" at his employees and firmly believes in strict controls and punishment for those who do not meet company expectations. Zach, on the other hand, has very few controls and believes that as long as people know what their objectives are, they will exercise self-control and self-direction. Aaron has been trying to use working conditions to increase the level of productivity in his department. When workers complained about unsafe working conditions, Aaron supplied them with protective gear and implemented new safety procedures. However, despite the improved working conditions, employees were still not motivated. Zach, on the other hand, had chosen to delegate responsibility and offer workers opportunities for growth. These efforts appeared to be much more successful at improving productivity. -According to McGregor, Aaron's leadership style reflects a(n) __________ perspective.

Refer to the scenario below to answer the following questions. Application of Early Theories of Motivation (Scenario) Weston has two very different first-line supervisors who report directly to him. Aaron really "cracks the whip" at his employees and firmly believes in strict controls and punishment for those who do not meet company expectations. Zach, on the other hand, has very few controls and believes that as long as people know what their objectives are, they will exercise self-control and self-direction. Aaron has been trying to use working conditions to increase the level of productivity in his department. When workers complained about unsafe working conditions, Aaron supplied them with protective gear and implemented new safety procedures. However, despite the improved working conditions, employees were still not motivated. Zach, on the other hand, had chosen to delegate responsibility and offer workers opportunities for growth. These efforts appeared to be much more successful at improving productivity. -According to McGregor, Zach's leadership style reflects a(n) __________ perspective.

The need for such factors as status, recognition, attention, self-respect, autonomy, and achievement occur at which level on Maslow's hierarchy of needs?

Refer to the scenario below to answer the following questions. Core Job Characteristics at JCM Corp. (Scenario) JCM Corporation's management believes their employees could be more motivated by their jobs. The jobs were recently enlarged and some improvements in motivation have been observed. -The process of enlarging the jobs was accomplished by increasing job ______.

Combining tasks in a job will most likely improve which core job dimensions?

The three referent categories used by employees to assess equity are ________.

In the context of Maslow's hierarchy of needs theory, when a company names an "Employee of the Month" and "Employee of the Year," the company is addressing employees' ________ needs.