Exam 17: Strategy,Technology,and Organizational Design

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__________ is the process of choosing and implementing a structural configuration for an organization.

(Short Answer)
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___________is an organizational structure that emphasizes shared,decentralized decision making; extreme horizontal specialization; few levels of management,the virtual absence of formal controls and few rules,policies and procedures.

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The __________ should involve individuals at all levels of the firm to ensure that there is a recognizable,consistent pattern - yielding a superior capability over rivals - up and down the firm's hierarchy and across all of its activities.

(Multiple Choice)
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Process technology is the combination of resources,knowledge,and techniques that creates a product or service output for an organization.

(True/False)
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__________ refers to the firm's adjustment to external changes even as it shapes some of the challenges facing it.

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Environmental __________ refers to the magnitude of the problems and opportunities in the organization's environment,as evidenced by three main factors: the degree of richness,the degree of interdependence,and the degree of uncertainty stemming from both the general and the specific environments.

(Multiple Choice)
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With __________ technology,an organization produces one or a few products through an assembly-line system.

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An automobile assembly line is an example of __________ technology.

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Starting from the bottom,organizations can be separated into three major zones: 1)the production zone,2)the employee zone,and 3)the process zone.

(True/False)
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Mimicry is important to a new firm for all of the following reasons EXCEPT:

(Multiple Choice)
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In terms of information distribution,a primary challenge for large firms is to quickly locate who has the appropriate information and who needs specific types of information.

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Two common classifications of operations technology that have received considerable attention are Thompson's classification and Woodward's classification.

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The __________ and the __________ are important ways in which firms learn to co-evolve by altering their environments.

(Multiple Choice)
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__________ is the combination of machines,artifacts,procedures,and systems used to gather,store,analyze,and disseminate information for translating it into knowledge.

(Short Answer)
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Since few managers question a successful managerial script,managers often try to __________.

(Multiple Choice)
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For the production segments of firms using __________ technology such as auto assembly plants and canneries,IT can be linked to total quality management programs and be embedded in the machinery.

(Multiple Choice)
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__________ learning involves capturing the lessons of others' experiences.

(Short Answer)
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Discuss the emergence of the virtual organization. Suggested

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A(n)__________ is characterized by few rules,policies,and procedures; substantial decentralization; shared decision making among members; extreme horizontal specialization; few levels of management; and virtually no formal controls.

(Multiple Choice)
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__________ is the ability to learn.

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