Exam 15: Organizational Culture and Innovation

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The second level of cultural analysis focuses on common cultural assumptions that are the taken-for-granted truths that collections of corporate members share as a result of their joint experiences.

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The process of external adaptation often begins with the establishment of a unique identity; that is,each collection of individuals and each subculture within the organization develops some type of unique definition of itself.

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Process innovations introduce new and better work methods and operations.

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The basic steps in the innovation process include all of the following EXCEPT:

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The __________ is a firm that values diversity but systematically works to block the transfer of societal based subcultures into the fabric of the organization.

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__________ serve to transmit cultural meaning.

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Organizational __________ are unproven and often unstated beliefs that are accepted uncritically.

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A cultural symbol is any object,act,or event that serves to transmit cultural meaning.

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The corporate uniforms worn by UPS and Federal Express delivery personnel are examples of __________.

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What is a subculture? Where are strong subcultures found? How is a subculture different from a counterculture? Suggested

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__________ are groups of individuals with a pattern of values and philosophy that outwardly reject those of the larger organization or social system.

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In the business setting,organizational culture is called corporate culture.

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__________ innovation is the introduction of new goods or services to better meet customer needs,whereas __________ innovation is the introduction into operations of new and better ways of doing things.

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One of the difficulties associated with organizations importing and accepting subcultural groupings from the larger society is that firms that accept and build on natural divisions from the large culture may find it extremely difficult to develop sound international operations.This may help to explain why many Japanese firms have had difficulty adjusting to the equal treatment of women in their US operations.

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Isolating common cultural assumptions is accomplished very easily that explains why culture is a relatively superficial aspect of organizational life.

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Sagas are important because they are used to tell new members the real mission of the organization,how the organization operates,and how individuals can fit into the company.

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__________ calls for the organization and its managers to stress freedom and radical thinking and therefore opens the firm to big changes-or what some call radical innovations.

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What is innovation in organizations? List and briefly describe the four steps of the innovation process. Suggested

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Creativity is the process of creating new ideas and putting them into practice.

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The introduction of new and better work methods and operations are the result of __________.

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