Exam 15: Organizational Culture and Innovation

Some of the key questions regarding external adaptation are: How do we allocate power,status,and authority? How do we communicate? What is the basis for friendship?

A(n)__________ is a commonly held cause-effect relationship or assertion that cannot be supported empirically.

A(n)__________ is any object,act,or event that serves to transmit cultural meaning.

Systems of rites are called __________.

The corporate uniforms worn by UPS and Federal Express delivery personnel are examples of cultural symbols.

The deepest level of cultural analysis focuses on shared values that can play a critical role in linking people together and can provide a powerful motivational mechanism for members of the culture.

Managers can modify the __________ of culture,such as the language,stories,rites,rituals,and sagas.

Generating an idea through spontaneous creativity,ingenuity,and information processing is the feasibility determination step of the innovation process.

Strong subcultures are seldom found in high-performance task forces,teams,and special project groups in organizations.

A cultural artifact is any object,act,or event that serves to transmit cultural meaning.

If rule changing and rule following are not properly balanced,there is a danger of reinforcing __________.

The five-step program for developing the multicultural organization was developed by __________.

A __________ links key goal-related issues with key collaboration issues and comes up with a series of general ways by which the firm will manage its affairs.

The system of shared actions,values,and beliefs that develops within an organization and guides the behavior of its members is known as __________.

The best organizations don't stagnate; they innovate; they value and expect innovation,and it becomes a normal part of everyday operations.

A firm that values diversity but systematically works to block the transfer of societal-based subcultures into the fabric of the organization is known as a(n)_________ organization.

The Wall Street Journal reports that older workers are at greater risk of layoffs because many employers use a "first in/first out" rule when cutting back staff.

One of the key ways management influences the organizational culture is through the __________ it establishes.

Describe the cultural functions of external adaptation and internal integration. Suggested

__________ are embellished heroic accounts of accomplishments,especially regarding the founding of an organization.