Question 1

__________ set the tone for a culture and for cultural change.

Accepted Answer

A) Production employees 
B) Service workers 
C) First-line supervisors 
D) Middle level managers 
E) Top managers 
A) Production employees 
B) Service workers 
C) First-line supervisors 
D) Middle level managers 
E) Top managers

Question 2

Isolating __________ is often extremely difficult,but doing so helps explain why culture invades every aspect of organizational life.

Accepted Answer

A) observable attitudes 
B) implicit needs 
C) common perceptions 
D) shared values 
E) common cultural assumptions 
A) observable attitudes 
B) implicit needs 
C) common perceptions 
D) shared values 
E) common cultural assumptions

Question 3

Research shows that most organizations originate in several national cultures and incorporate very little features from these host cultures even when they expand internationally.

Accepted Answer

A) True 
 B)False

Question 4

Often,the language of a subculture,and its rituals and rites,emerge from the group as a form of __________.

Accepted Answer

A) terminology 
B) jargon 
C) patter 
D) lingo 
E) phrasing 
A) terminology 
B) jargon 
C) patter 
D) lingo 
E) phrasing

Question 5

Three important levels of cultural analysis in organizations are: observable culture,implicit culture,and uncommon cultural assumptions.

Accepted Answer

A) True 
 B)False

Question 6

One of the key ways management influences the organizational culture is via the __________.

Accepted Answer

A) the leaders assigned to top management 
B) the people it fires 
C) the people it hires 
D) performance system is administers 
E) reward systems it establishes 
A) the leaders assigned to top management 
B) the people it fires 
C) the people it hires 
D) performance system is administers 
E) reward systems it establishes

Question 7

In many larger U.S.based firms the __________ matches the overall strategy of the firm and reinforces the __________ emerging from day-to-day activities.

Accepted Answer

A) retention practices; termination practices 
B) orientation practices; development system 
C) hiring practices; promotional system 
D) performance program; reward system 
E) reward system; culture 
A) retention practices; termination practices 
B) orientation practices; development system 
C) hiring practices; promotional system 
D) performance program; reward system 
E) reward system; culture

Question 8

A common myth in organizations is the denial of trade-offs.

Accepted Answer

A) True 
 B)False

Question 9

According to a meta-analysis of 100 published statistical studies over the past 30 years,six team processes are particularly important for innovative success: 1)vision,2)support for innovation,3)task orientation,4)cohesion,5)internal communications,and 6)external communications.

Accepted Answer

A) True 
 B)False

Question 10

Most organizational cultures are similar if not identical to one another.

Accepted Answer

A) True 
 B)False

Question 11

Managers of an acquired firm may hold values and assumptions that are quite inconsistent with those of the acquiring firm - thereby creating a(n)__________.

Accepted Answer

clash of c

Question 12

Which of the following is NOT one of the steps in Taylor Cox's five-step program for developing the multicultural organization?

Accepted Answer

A) The organization should develop pluralism with the objective of multibased socialization. 
B) The firm should disentangle its culture so that there are direct relationships between naturally occurring groups and particular jobs. 
C) The firm must integrate the informal networks by eliminating barriers and increasing participation. 
D) The organization should break the linkage between naturally occurring group identity and the identity of the firm. 
E) The organization must actively work to eliminate interpersonal conflict based on either the group identity or the natural backlash of the largest societally based grouping. 
A) The organization should develop pluralism with the objective of multibased socialization. 
B) The firm should disentangle its culture so that there are direct relationships between naturally occurring groups and particular jobs. 
C) The firm must integrate the informal networks by eliminating barriers and increasing participation. 
D) The organization should break the linkage between naturally occurring group identity and the identity of the firm. 
E) The organization must actively work to eliminate interpersonal conflict based on either the group identity or the natural backlash of the largest societally based grouping.

Question 13

In North American companies,subcultures and countercultures may naturally form on the basis of ethnic,racial,gender,generational,or locational similarities.

Accepted Answer

A) True 
 B)False

Question 14

In the context of the three important levels of cultural analysis in organizations,the level referred to as __________ can play a critical part in linking people together and can provide a powerful motivational mechanism for members of the culture.

Accepted Answer

A) shared values 
B) observable culture 
C) implicit culture 
D) common culture 
E) common assumptions 
A) shared values 
B) observable culture 
C) implicit culture 
D) common culture 
E) common assumptions

Question 15

__________ deals with questions such as: What is the real mission? How do we contribute? What are our goals? How do we reach our goals? What external forces are important? How do we measure results? What do we do if specific targets are not met? How do we tell others how good we are? When do we quit?

Accepted Answer

A) Institutional adaptation 
B) Internal integration 
C) External adaptation 
D) Systematic integration 
E) Structural adaptation 
A) Institutional adaptation 
B) Internal integration 
C) External adaptation 
D) Systematic integration 
E) Structural adaptation

Question 16

Shared values tie the corporation to the important values of society.

Accepted Answer

A) True 
 B)False

Question 17

Briefly discuss how managers build,reinforce,and change culture.
Suggested

Accepted Answer

Managers can modify the visible aspects

Question 18

The three layers of cultural analysis are __________,__________,and __________.

Accepted Answer

observable aspects o

Question 19

Innovative organizations benefit from and require top management support.

Accepted Answer

A) True 
 B)False

Question 20

In a business setting,a firm's system of shared actions,values,and beliefs that develops within the company and guides the behavior of its members is called its __________.

Accepted Answer

A) institutional culture 
B) corporate culture 
C) indigenous culture 
D) bureaucratic culture 
E) domestic culture 
A) institutional culture 
B) corporate culture 
C) indigenous culture 
D) bureaucratic culture 
E) domestic culture

__________ set the tone for a culture and for cultural change.

Isolating __________ is often extremely difficult,but doing so helps explain why culture invades every aspect of organizational life.

Research shows that most organizations originate in several national cultures and incorporate very little features from these host cultures even when they expand internationally.

Often,the language of a subculture,and its rituals and rites,emerge from the group as a form of __________.

Three important levels of cultural analysis in organizations are: observable culture,implicit culture,and uncommon cultural assumptions.

One of the key ways management influences the organizational culture is via the __________.

In many larger U.S.based firms the matches the overall strategy of the firm and reinforces the emerging from day-to-day activities.

A common myth in organizations is the denial of trade-offs.

According to a meta-analysis of 100 published statistical studies over the past 30 years,six team processes are particularly important for innovative success: 1)vision,2)support for innovation,3)task orientation,4)cohesion,5)internal communications,and 6)external communications.

Most organizational cultures are similar if not identical to one another.

Managers of an acquired firm may hold values and assumptions that are quite inconsistent with those of the acquiring firm - thereby creating a(n)__________.

Which of the following is NOT one of the steps in Taylor Cox's five-step program for developing the multicultural organization?

In North American companies,subcultures and countercultures may naturally form on the basis of ethnic,racial,gender,generational,or locational similarities.

In the context of the three important levels of cultural analysis in organizations,the level referred to as __________ can play a critical part in linking people together and can provide a powerful motivational mechanism for members of the culture.

Shared values tie the corporation to the important values of society.

Briefly discuss how managers build,reinforce,and change culture. Suggested

The three layers of cultural analysis are ,,and __.

Innovative organizations benefit from and require top management support.

In a business setting,a firm's system of shared actions,values,and beliefs that develops within the company and guides the behavior of its members is called its __________.

Introducing Organizational Behavior

Individual Differences,Values,and Diversity

Emotions,Attitudes,and Job Satisfaction

Perception,Attribution,and Learning

Motivation and Performance

Teams in Organizations

Teamwork and Team Performance

Decision-Making and Creativity

Conflict and Negotiation

Communication and Collaboration

Power and Politics

Leadership Essentials

Leadership Challenges and Organizational Change

Organizational Goals and Structures

Strategy,Technology,and Organizational Design

Filters

Exam 15: Organizational Culture and Innovation

__________ set the tone for a culture and for cultural change.

Isolating __________ is often extremely difficult,but doing so helps explain why culture invades every aspect of organizational life.

Research shows that most organizations originate in several national cultures and incorporate very little features from these host cultures even when they expand internationally.

Often,the language of a subculture,and its rituals and rites,emerge from the group as a form of __________.

Three important levels of cultural analysis in organizations are: observable culture,implicit culture,and uncommon cultural assumptions.

One of the key ways management influences the organizational culture is via the __________.

In many larger U.S.based firms the __________ matches the overall strategy of the firm and reinforces the __________ emerging from day-to-day activities.

A common myth in organizations is the denial of trade-offs.

According to a meta-analysis of 100 published statistical studies over the past 30 years,six team processes are particularly important for innovative success: 1)vision,2)support for innovation,3)task orientation,4)cohesion,5)internal communications,and 6)external communications.

Most organizational cultures are similar if not identical to one another.

Managers of an acquired firm may hold values and assumptions that are quite inconsistent with those of the acquiring firm - thereby creating a(n)__________.

Which of the following is NOT one of the steps in Taylor Cox's five-step program for developing the multicultural organization?

In North American companies,subcultures and countercultures may naturally form on the basis of ethnic,racial,gender,generational,or locational similarities.

In the context of the three important levels of cultural analysis in organizations,the level referred to as __________ can play a critical part in linking people together and can provide a powerful motivational mechanism for members of the culture.

Shared values tie the corporation to the important values of society.

Briefly discuss how managers build,reinforce,and change culture. Suggested

The three layers of cultural analysis are __________,__________,and __________.

Innovative organizations benefit from and require top management support.

In a business setting,a firm's system of shared actions,values,and beliefs that develops within the company and guides the behavior of its members is called its __________.

Introducing Organizational Behavior

Individual Differences,Values,and Diversity

Emotions,Attitudes,and Job Satisfaction

Perception,Attribution,and Learning

Motivation and Performance

Teams in Organizations

Teamwork and Team Performance

Decision-Making and Creativity

Conflict and Negotiation

Communication and Collaboration

Power and Politics

Leadership Essentials

Leadership Challenges and Organizational Change

Organizational Goals and Structures

Strategy,Technology,and Organizational Design

Filters

In many larger U.S.based firms the matches the overall strategy of the firm and reinforces the emerging from day-to-day activities.

The three layers of cultural analysis are ,,and __.