Exam 15: Organizational Culture and Innovation

Shared values help turn routine activities into valuable and important actions.

A(n)__________ links key goal-related strategic issues with key collaboration issues and comes up with a series of general ways by which the firm will manage its affairs.

In the aftermath of 9/11,many casual observers saw crane operators moving wreckage from an 18-acre pile of rubble that was once the Twin Towers at the World Trade Center.However,those actually doing the work were not just hauling away the remnants of the Twin Towers.They were rebuilding America.This is an example of which of the following?

Organizations are encouraged to develop a dominant and coherent set of __________.Although every member may not agree with them,all members will know they are important.

A common myth in organizations is the presumption of administrative competence.

Organizational culture often specifies when various types of actions are appropriate and where individual members stand in the social system.

Many consultants suggest that organizations should develop a dominant and coherent set of shared values.

Through their collective experience,members of an organization can solve two extremely important survival issues: 1)internal adaptation,and 2)competition integration.

A well-developed __________ is important because it links strategy to a more basic understanding of how a firm is to operate.

Refining an existing product to make it more saleable in a new market is an example of __________.

Which step in the innovation process focuses on identifying an idea's anticipated costs and benefits?

In many firms,the management philosophy is supported by a series of organizational myths.

In European firms,subcultures may form on the basis of ethnicity,language,or gender.

A counterculture is a group of individuals with a unique pattern of values and philosophy that is consistent with the organization's dominant values and philosophy.

The __________ aspect of culture includes the unique stories,ceremonies,and corporate rituals that make up the history of the firm or a group within the firm.

Some of the key questions regarding internal integration are: What do we do if specific targets are not met? How do we tell others how good we are? When do we quit?

The external adaptation function of organizational culture concerns issues regarding tasks to be accomplished,methods used to achieve the goals,and methods of coping with success and failure.

To many researchers and managers,shared common values lie at the heart of organizational culture.

Cultural rules and roles are part of the operational controls of the organization and emerge from its strategic planning.

Organizational culture is the system of shared actions,values,and beliefs that develops within an organization and guides the behavior of its members.