Exam 9: Decision-Making and Creativity

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__________ is a short-hand term suggesting that,while humans are capable of exercising reason and logic,they have their limits.

(Short Answer)
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The __________ model accepts the notion of bounded rationality and suggests that people act only in terms of what they perceive about a given situation.

(Multiple Choice)
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In managing the decision-making process,one of the first issues to address is whether to actually address the decision situation.

(True/False)
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__________ are routine problems that arise on a regular basis and which can be addressed through standard responses.

(Multiple Choice)
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An example of the application of the anchoring and adjustment heuristic is the team leader who selects a new member not because of any special qualities of the person,but only because the individual comes from a department known to have produced high performers in the past.

(True/False)
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Certainty is a less than ideal condition for managerial problem solving and Decision-Making.

(True/False)
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Threats to a brand or the firm's reputation are referred to as reputation risks.

(True/False)
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Many managers use simplifying strategies or "rules of thumb" as a means of making it easier to deal with uncertainty and limited information in problem situations.These simplifying strategies are called __________.

(Short Answer)
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A form of selective perception,the __________ involves seeking only those cues in a situation that support a preexisting opinion.

(Multiple Choice)
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KPMG's practice that focuses on helping executives identify threats to their firm and manage them is known as __________.

(Multiple Choice)
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Problem-solving decisions in organizations are typically made under three different conditions or environments.These are __________.

(Multiple Choice)
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The lack-of-participation error occurs in which phase of the rational decision model?

(Multiple Choice)
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