Exam 9: Decision-Making and Creativity

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An example of a nonprogrammed decision is when a senior marketing manager who has to respond to the introduction of a new product by a foreign competitor.

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Define Decision-Making.What are the five basic steps involved in the rational decision model? Suggested

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A decision maker tells subordinates that lunch schedule is needed and asks them when they would like to schedule their lunch and why before making a decision.This is an example of a ________________ decision.

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Threats to overall business success are called __________ risks.

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Which of the following is NOT one of Cavanagh's criteria questions for assessing ethics in decision-making?

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When a crisis occurs,managers should disregard skeptics as these people foster disagreement and lack of commitment.

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A(n)__________ occurs when an unexpected problem can lead to disaster if not resolved quickly and appropriately.

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__________ environments exist when managers have so little information that they cannot even assign probabilities to various alternatives and their possible outcomes.

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Rational Decision-Making is a five-step process that starts with recognition and definition of the problem or opportunity,and ends with evaluation of results and any needed follow-up.

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In the Vroom,Yetton,and Jago decision-making model,__________ decisions are made by both consulting with others and allowing them to help make the final choice.

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Behavioral scientists are cautious about applying classical decision theory to many decision situations because they recognize that human beings have cognitive limitations that restrict their information-processing capabilities.

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Decisions in organizations are typically made under three different conditions or environments: certainty,jeopardy,and skepticism.

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Uncertain environments exist when managers have so little information that they cannot even assign probabilities to various alternatives and their possible outcomes.

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Which of the following is considered to be a spotlight question as mentioned in the text?

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The key problem attributes of the Vroom,Yetton,and Jago decision-making model include all of the following EXCEPT:

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Define creativity and identify the individual and the team creativity drivers. Suggested

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Which of the following is NOT one of the five basic steps involved in the rational decision model?

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In the classical decision model,the problem is not clearly defined,knowledge of possible action alternatives and their consequences is limited,and the manager chooses a satisfactory solution to the problem.

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Behavioral decision theory models accept the notion of bounded rationality and suggest that people act only in terms of what they perceive about a given situation.

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Responses to uncertain environments seldom involve intuition,educated guesses,or hunches.

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