Exam 9: Decision-Making and Creativity

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Creativity is more likely to occur when a person has a lot of task expertise.

(True/False)
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__________ is the ability to know or recognize quickly and readily the possibilities of a given situation.

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The most extreme type of programmed decision is the crisis decision.

(True/False)
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Bounded rationality is choosing the first alternative that appears to give an acceptable or satisfactory resolution of the problem.

(True/False)
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The __________ involves assessing an event by taking an initial value from historical precedent or an outside source,and then incrementally adjusting this value to make a current assessment.

(Short Answer)
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Of the three decision-making environments (certainty,risk,and uncertainty),risk environments are the most difficult for decision makers.

(True/False)
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__________ is consistent with the rational model where a decision is approached in a step-by-step and analytical fashion.

(Multiple Choice)
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Switching members among teams to gain insights from diverse backgrounds and experiences is known as associative play.

(True/False)
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What Decision-Making concept is reflected in the popular adage,"If at first you don't succeed,try,try again?"

(Multiple Choice)
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The __________ involves assessing a current event based on past occurrences that are easily available in one's memory.

(Short Answer)
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Nonprogrammed decisions are created to deal uniquely with a problem at hand.

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__________ is a form of decision entrapment that leads people to do things that the facts of a situation do not justify.

(Multiple Choice)
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Jeff Bezos of Amazon.com believes there is a place for both systematic and intuitive decision-making in management.

(True/False)
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The __________ bases a decision on similarities between the situation at hand and one's stereotypes of similar occurrences.

(Short Answer)
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Acts of terrorism and workplace violence are examples of crisis decisions.

(True/False)
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Individual decisions are also called __________ decisions.

(Multiple Choice)
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__________ are simplifying strategies or "rules of thumb" used to make decisions.

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__________ is choosing the first alternative that appears to give an acceptable or satisfactory resolution of the problem.

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All of the following approaches can be used to increase creativity EXCEPT:

(Multiple Choice)
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Describe the concept of escalating commitment.Explain why escalating commitment can occur. Suggested

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