Question 1

The concept of valence in expectancy theory is the expectancy that increased effort will lead to increased performance.

Accepted Answer

A) True 
 B)False

Question 2

________ is the extent to which a person is in tune with his/her own feelings and the feelings of others.

Accepted Answer

A) Interdependence 
B) Metacognition 
C) Emotional intelligence 
D) Social intelligence 
A) Interdependence 
B) Metacognition 
C) Emotional intelligence 
D) Social intelligence

Question 3

A transformational leader:

Accepted Answer

A) intellectually stimulates followers. 
B) has a high need for affiliation. 
C) guides employees by clarifying roles and tasks. 
D) motivates employees through use of rewards. 
A) intellectually stimulates followers. 
B) has a high need for affiliation. 
C) guides employees by clarifying roles and tasks. 
D) motivates employees through use of rewards.

Question 4

The ERG theory grouped human needs into what three categories?

Accepted Answer

A) existence,relatedness,growth 
B) esteem,respect,group cohesiveness 
C) excellence,responsibility,generosity 
D) expectancy,relationships,goals 
A) existence,relatedness,growth 
B) esteem,respect,group cohesiveness 
C) excellence,responsibility,generosity 
D) expectancy,relationships,goals

Question 5

Which of the following would be characteristic of a Theory X manager's beliefs about the average employee?

Accepted Answer

A) Uses only a portion of their intellectual potential. 
B) Will exercise self-direction in the service of objectives to which they are committed. 
C) Learns not only to accept but also to seek responsibility. 
D) Has an inherent dislike for work and will avoid it if possible. 
A) Uses only a portion of their intellectual potential. 
B) Will exercise self-direction in the service of objectives to which they are committed. 
C) Learns not only to accept but also to seek responsibility. 
D) Has an inherent dislike for work and will avoid it if possible.

Question 6

The leadership continuum developed by Tannenbaum and Schmidt includes which two major components?

Accepted Answer

A) Degree of authority used by the manager and the amount of freedom available to the employee. 
B) The level of maturity of the employee and the degree of power used by the manager. 
C) The concern of the manager for production and the concern for people. 
D) The amount of initiating structure and the amount of consideration. 
A) Degree of authority used by the manager and the amount of freedom available to the employee. 
B) The level of maturity of the employee and the degree of power used by the manager. 
C) The concern of the manager for production and the concern for people. 
D) The amount of initiating structure and the amount of consideration.

Question 7

According to the expectancy theory,a high level of motivation requires:

Accepted Answer

A) high expectancy and low valence. 
B) low expectancy and high valence. 
C) low expectancy and low valence. 
D) high expectancy and high valence. 
A) high expectancy and low valence. 
B) low expectancy and high valence. 
C) low expectancy and low valence. 
D) high expectancy and high valence.

Question 8

The need for love,belonging,affiliation and acceptance are components of which of the 5 levels of need identified by Maslow?

Accepted Answer

The answer of The need for love,belonging,affiliation and acceptance are...

Question 9

In the two-factor theory,the hygiene (or maintenance)factors:

Accepted Answer

A) include the concepts of achievement and recognition. 
B) will serve as motivators when present in the job. 
C) are often related to dissatisfaction on the job. 
D) are related to the content of the job. 
A) include the concepts of achievement and recognition. 
B) will serve as motivators when present in the job. 
C) are often related to dissatisfaction on the job. 
D) are related to the content of the job.

Question 10

Which of the following statements would be consistent with the beliefs of Argyris' Theory?

Accepted Answer

A) Management creates "Mickey Mouse" jobs and then is surprised with "Mickey Mouse" behavior. 
B) People behave in a certain way because they have learned at some time which behaviors result in positive outcomes and which result in negative outcomes. 
C) Power is the resource that enables a leader to induce compliance or influence others. 
D) Because humans have an inherent dislike of work,they must be coerced and controlled. 
A) Management creates "Mickey Mouse" jobs and then is surprised with "Mickey Mouse" behavior. 
B) People behave in a certain way because they have learned at some time which behaviors result in positive outcomes and which result in negative outcomes. 
C) Power is the resource that enables a leader to induce compliance or influence others. 
D) Because humans have an inherent dislike of work,they must be coerced and controlled.

Question 11

________ power comes from the formal position one holds in an organization.

Accepted Answer

The answer of ________ power comes from the formal position...

Question 12

Democratic is the leadership style in which the leader allows the group to make the decision.

Accepted Answer

A) True 
 B)False

Question 13

McClelland proposed which of the following motivation theories?

Accepted Answer

A) reinforcement 
B) achievement-power-affiliation 
C) expectancy 
D) two-factor (maintenance and motivational) 
A) reinforcement 
B) achievement-power-affiliation 
C) expectancy 
D) two-factor (maintenance and motivational)

The concept of valence in expectancy theory is the expectancy that increased effort will lead to increased performance.

________ is the extent to which a person is in tune with his/her own feelings and the feelings of others.

A transformational leader:

The ERG theory grouped human needs into what three categories?

Which of the following would be characteristic of a Theory X manager's beliefs about the average employee?

The leadership continuum developed by Tannenbaum and Schmidt includes which two major components?

According to the expectancy theory,a high level of motivation requires:

The need for love,belonging,affiliation and acceptance are components of which of the 5 levels of need identified by Maslow?

In the two-factor theory,the hygiene (or maintenance)factors:

Which of the following statements would be consistent with the beliefs of Argyris' Theory?

________ power comes from the formal position one holds in an organization.

Democratic is the leadership style in which the leader allows the group to make the decision.

McClelland proposed which of the following motivation theories?

Systems Approach to a Foodservice Organization

Managing Quality

The Menu

Food Product Flow and Kitchen Design

Procurement

Food Production

Distribution and Service

Safety, Sanitation, and Maintenance

Management Principles

Decision Making, Communication, and Balance

Management of Human Resources

Management of Financial Resources

Marketing Foodservice

Meals, Satisfaction, and Accountability

Filters

Exam 10: Leadership and Organizational Change

The concept of valence in expectancy theory is the expectancy that increased effort will lead to increased performance.

________ is the extent to which a person is in tune with his/her own feelings and the feelings of others.

A transformational leader:

The ERG theory grouped human needs into what three categories?

Which of the following would be characteristic of a Theory X manager's beliefs about the average employee?

The leadership continuum developed by Tannenbaum and Schmidt includes which two major components?

According to the expectancy theory,a high level of motivation requires:

The need for love,belonging,affiliation and acceptance are components of which of the 5 levels of need identified by Maslow?

In the two-factor theory,the hygiene (or maintenance)factors:

Which of the following statements would be consistent with the beliefs of Argyris' Theory?

________ power comes from the formal position one holds in an organization.

Democratic is the leadership style in which the leader allows the group to make the decision.

McClelland proposed which of the following motivation theories?

Systems Approach to a Foodservice Organization

Managing Quality

The Menu

Food Product Flow and Kitchen Design

Procurement

Food Production

Distribution and Service

Safety, Sanitation, and Maintenance

Management Principles

Decision Making, Communication, and Balance

Management of Human Resources

Management of Financial Resources

Marketing Foodservice

Meals, Satisfaction, and Accountability

Filters