Exam 10: Engaging and Empowering Ethical Employees

The most essential moral value,____________,is positively associated with employee engagement and occurs when employees perceive fairness in decisions associated with organizational policies,procedures and outcomes.

Scholars distinguish among four forms of organizational justice: procedural,informational,interactional and ___________ justice.

Describe the different techniques for managing go-getters,fence sitters,and adversarials.

The relationship between job satisfaction is quite simple - happy employees always work hard in order to maintain their position.

The technique known as _________ is a particularly powerful team-based management method for aligning different types of employees and uncovering employee and organizational strengths.

The type of worker known as an "adversarial" is characterized by which of the following traits?

The factor that serves as the foundation for effective team performance is:

Research indicates that top-down,one-way communication and decision-making processes discourage employees from being passive and reactive,rather than proactive.

Daily performance reflections among empowered team members typically lead to redundancy and fatigue.

The __________ technique is a useful tool for preventing team conflicts from escalating,and involves a 10-step planned reconciliation process.

The type of worker known as a "fence-sitter" is characterized by which of the following traits?

___________ justice is associated with fair decision-making processes.

Open book management is a technique whereby managers share __________________:

Many managers falsely continue to assume that the best way to motivate employees is through _____________ and the threat of disciplinary action.

Which of the following is not among the factors impacting job satisfaction?

Generally,employees with a high need for power are motivated by collegial work environments.

Better wages motivate employees to work harder and smarter over an extended period of time.

Representing over 25 years of study,the Gallup Organization's data suggests that the single most important factor that talented employees want most from the workplace was:

Job satisfaction factors,called _____________,are related to what people do at work.

The phenomenon Mihaly Csikszentmihalyi refers to as "flow" describes the idea that work can engage one's entire self - mind,body,emotion and spirit.