Question 1

In the name of fairness,systems designed to control performance should be imposed in the same way throughout the organization.

Accepted Answer

A) True 
 B)False  False

Question 2

Empowerment techniques include all but which of the following,along with providing employees the authority to make decisions?

Accepted Answer

A)  delegating specific tasks 
B)  providing access to relevant information 
C)  consistently close supervision 
D)  allocating appropriate resources and funds 
E)  none of the above 
A)  delegating specific tasks 
B)  providing access to relevant information 
C)  consistently close supervision 
D)  allocating appropriate resources and funds 
E)  none of the above C

Question 3

The type of worker known as a "go-getter" is characterized by which of the following traits?

Accepted Answer

A)  task-oriented 
B)  a job is a job 
C)  meet performance expectations 
D)  managers are ignorant 
E)  none of the above 
A)  task-oriented 
B)  a job is a job 
C)  meet performance expectations 
D)  managers are ignorant 
E)  none of the above A

Question 4

____________ work is typically defined as spending time at work to achieve something that is personally desirable.

Accepted Answer

A)  Autonomous 
B)  Meaningful 
C)  Just 
D)  all of the above 
E)  none of the above 
A)  Autonomous 
B)  Meaningful 
C)  Just 
D)  all of the above 
E)  none of the above

Question 5

Employee _________ refers to giving employees decision-making authority,which can be further solidified with an ownership stake in the organization.

Accepted Answer

A)  empowerment 
B)  engagement 
C)  virtue 
D)  flow 
E)  none of the above 
A)  empowerment 
B)  engagement 
C)  virtue 
D)  flow 
E)  none of the above

Question 6

Generally,employees with a high need for achievement are motivated by challenging work.

Accepted Answer

A) True 
 B)False

Question 7

Engaged employees are less likely to report ethical misconduct,because they have a strong sense of loyalty to their coworkers.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is/are not among the strategies for managing "go-getter" employees?

Accepted Answer

A)  empowerment 
B)  assigning independent work or work with other go-getters 
C)  close supervision 
D)  all of the above 
E)  none of the above 
A)  empowerment 
B)  assigning independent work or work with other go-getters 
C)  close supervision 
D)  all of the above 
E)  none of the above

Question 9

___________ justice is associated with the way information is conveyed.

Accepted Answer

A)  procedural 
B)  informational 
C)  interactional 
D)  distributive 
E)  none of the above 
A)  procedural 
B)  informational 
C)  interactional 
D)  distributive 
E)  none of the above

Question 10

Frederick Herzberg's work exploring employee motivation suggests that job satisfaction can be described in which of the following ways?

Accepted Answer

A)  linear, in that the presence of some factors results in satisfaction and their lack results in dissatisfaction 
B)  factors contributing to satisfaction are separate and distinct from those contributing to dissatisfaction 
C)  motivation factors and hygiene factors contribute equally to good working environments 
D)  all of the above 
E)  none of the above 
A)  linear, in that the presence of some factors results in satisfaction and their lack results in dissatisfaction 
B)  factors contributing to satisfaction are separate and distinct from those contributing to dissatisfaction 
C)  motivation factors and hygiene factors contribute equally to good working environments 
D)  all of the above 
E)  none of the above

Question 11

Among the most important features employees want in a job are all but which of the following?

Accepted Answer

A)  job security 
B)  benefits 
C)  compensation 
D)  opportunities to use skills 
E)  none of the above 
A)  job security 
B)  benefits 
C)  compensation 
D)  opportunities to use skills 
E)  none of the above

Question 12

Correcting low wages is ethical and helps to eliminate job dissatisfaction.

Accepted Answer

A) True 
 B)False

Question 13

Job dissatisfaction factors,called _____________,are related to a bad working environment.

Accepted Answer

A)  motivation factors 
B)  hygiene factors 
C)  Maslow's factors 
D)  Herzberg's factors 
E)  none of the above 
A)  motivation factors 
B)  hygiene factors 
C)  Maslow's factors 
D)  Herzberg's factors 
E)  none of the above

Question 14

High levels of employee performance and satisfaction,according to Daniel Pink,result from employees driven to meet basic needs including ___________ (self-direction),mastery (continually learning and creating new things),and purpose (work is a personal cause or mission).

Accepted Answer

A)  autonomy 
B)  hierarchy 
C)  authority 
D)  responsibility 
E)  none of the above 
A)  autonomy 
B)  hierarchy 
C)  authority 
D)  responsibility 
E)  none of the above

Question 15

Higher wages always lead to a more satisfied workplace.

Accepted Answer

A) True 
 B)False

Question 16

Workplace _________ is defined as repeated verbal abuse or abusive conduct that is threatening,humiliating and intimidating and interferes with work.

Accepted Answer

A)  bullying 
B)  sexual harassment 
C)  injustice 
D)  badgering 
E)  none of the above 
A)  bullying 
B)  sexual harassment 
C)  injustice 
D)  badgering 
E)  none of the above

Question 17

___________ justice is associated with the way outcomes are allocated.

Accepted Answer

A)  procedural 
B)  informational 
C)  interactional 
D)  distributive 
E)  none of the above 
A)  procedural 
B)  informational 
C)  interactional 
D)  distributive 
E)  none of the above

Question 18

Every work unit is a team or small ____________,which has implications for the way its members work together.

Accepted Answer

A)  community 
B)  department 
C)  division 
D)  function 
E)  none of the above 
A)  community 
B)  department 
C)  division 
D)  function 
E)  none of the above

Question 19

Employee _________ refers to an emotional connection to the job task,work unit,or organization.

Accepted Answer

A)  empowerment 
B)  engagement 
C)  virtue 
D)  flow 
E)  none of the above 
A)  empowerment 
B)  engagement 
C)  virtue 
D)  flow 
E)  none of the above

Question 20

According to Lips-Wiersma and Morris,the four sources of meaningful work include serving others,unity with others,_____________,and expressing one's full potential.

Accepted Answer

A)  developing and becoming self 
B)  working independently 
C)  working diligently 
D)  all of the above 
E)  none of the above 
A)  developing and becoming self 
B)  working independently 
C)  working diligently 
D)  all of the above 
E)  none of the above

In the name of fairness,systems designed to control performance should be imposed in the same way throughout the organization.

Empowerment techniques include all but which of the following,along with providing employees the authority to make decisions?

The type of worker known as a "go-getter" is characterized by which of the following traits?

____________ work is typically defined as spending time at work to achieve something that is personally desirable.

Employee _________ refers to giving employees decision-making authority,which can be further solidified with an ownership stake in the organization.

Generally,employees with a high need for achievement are motivated by challenging work.

Engaged employees are less likely to report ethical misconduct,because they have a strong sense of loyalty to their coworkers.

Which of the following is/are not among the strategies for managing "go-getter" employees?

___________ justice is associated with the way information is conveyed.

Frederick Herzberg's work exploring employee motivation suggests that job satisfaction can be described in which of the following ways?

Among the most important features employees want in a job are all but which of the following?

Correcting low wages is ethical and helps to eliminate job dissatisfaction.

Job dissatisfaction factors,called _____________,are related to a bad working environment.

High levels of employee performance and satisfaction,according to Daniel Pink,result from employees driven to meet basic needs including ___________ (self-direction),mastery (continually learning and creating new things),and purpose (work is a personal cause or mission).

Higher wages always lead to a more satisfied workplace.

Workplace _________ is defined as repeated verbal abuse or abusive conduct that is threatening,humiliating and intimidating and interferes with work.

___________ justice is associated with the way outcomes are allocated.

Every work unit is a team or small ____________,which has implications for the way its members work together.

Employee _________ refers to an emotional connection to the job task,work unit,or organization.

According to Lips-Wiersma and Morris,the four sources of meaningful work include serving others,unity with others,_____________,and expressing one's full potential.

Unethical Behaviors in Organizations and Human Nature

A Historical Perspective on Business Ethics

Hiring Ethical People

Codes of Ethics and Codes of Conduct

Ethical Decision Making

Ethics Training

Respecting Employee Diversity

Ethics Reporting Systems

Managers as Ethical Leaders and Role Models

Environmental Management

Community Outreach and Respect

Filters

Exam 10: Engaging and Empowering Ethical Employees

In the name of fairness,systems designed to control performance should be imposed in the same way throughout the organization.

Empowerment techniques include all but which of the following,along with providing employees the authority to make decisions?

The type of worker known as a "go-getter" is characterized by which of the following traits?

____________ work is typically defined as spending time at work to achieve something that is personally desirable.

Employee _________ refers to giving employees decision-making authority,which can be further solidified with an ownership stake in the organization.

Generally,employees with a high need for achievement are motivated by challenging work.

Engaged employees are less likely to report ethical misconduct,because they have a strong sense of loyalty to their coworkers.

Which of the following is/are not among the strategies for managing "go-getter" employees?

___________ justice is associated with the way information is conveyed.

Frederick Herzberg's work exploring employee motivation suggests that job satisfaction can be described in which of the following ways?

Among the most important features employees want in a job are all but which of the following?

Correcting low wages is ethical and helps to eliminate job dissatisfaction.

Job dissatisfaction factors,called _____________,are related to a bad working environment.

High levels of employee performance and satisfaction,according to Daniel Pink,result from employees driven to meet basic needs including ___________ (self-direction),mastery (continually learning and creating new things),and purpose (work is a personal cause or mission).

Higher wages always lead to a more satisfied workplace.

Workplace _________ is defined as repeated verbal abuse or abusive conduct that is threatening,humiliating and intimidating and interferes with work.

___________ justice is associated with the way outcomes are allocated.

Every work unit is a team or small ____________,which has implications for the way its members work together.

Employee _________ refers to an emotional connection to the job task,work unit,or organization.

According to Lips-Wiersma and Morris,the four sources of meaningful work include serving others,unity with others,_____________,and expressing one's full potential.

Unethical Behaviors in Organizations and Human Nature

A Historical Perspective on Business Ethics

Hiring Ethical People

Codes of Ethics and Codes of Conduct

Ethical Decision Making

Ethics Training

Respecting Employee Diversity

Ethics Reporting Systems

Managers as Ethical Leaders and Role Models

Environmental Management

Community Outreach and Respect

Filters