Exam 9: Managers as Ethical Leaders and Role Models

The five dimensions associated with being a "Great Place to Work" as defined by the research institute responsible for Fortune magazine's annual listing include: credibility,respect,fairness,pride,and ___________.

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(Multiple Choice)

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Question 1

Correct Answer:

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Identify and explain three different leadership styles,including their major features.

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(Essay)

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Question 2

Correct Answer:

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Authoritarian: demanding blind submission to someone in authority,historical view of management,leads to ethical challenges including disrespect of employee perspectives,inhibitions on creativity,a culture of dependency,associated with abusive supervision; Participatory: associated with Theory Y of management,involves situational leadership; Ethical leadership including traits such as demonstrating normatively appropriate conduct,virtuous attributes,servant leadership approaches,ensuring employee feedback,the "Great Place to Work" characteristics,clear organizational and work goals,stress management,appropriate employee performance appraisals,appropriate discipline of violations.

A(n)______________ leadership style refers to demanding blind submission to someone in authority.

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(Multiple Choice)

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Question 3

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Two important levers for ensuring high-quality and ethical performance are:

(Multiple Choice)

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Question 4

Employees are much more receptive to negative feedback than to positive feedback,which people tend to disregard or block out.

(True/False)

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Question 5

An incremental goal is one that appears to be just a little out of the employee's reach,and challenges employees to perform at peak efficiency and effectiveness.

(True/False)

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Question 6

Ill-conceived organizational goals,such as unreasonable profit expectations,can generate unethical behaviors.

(True/False)

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Question 7

Identify and define the five sources of power available to managers.

(Essay)

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Question 8

The leadership style known as delegating is typically most useful when an employee possesses which of the following characteristics?

(Multiple Choice)

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Question 9

Because perceptions of a manager's ethical leadership are subjective,assessment tools that can be used to evaluate a specific manager are unfair.

(True/False)

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Question 10

According to Torbert's management typologies,professionals such as senior executives tend to be achievers and strategists.

(True/False)

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Question 11

Situational leadership styles can be categorized in one of four ways,according to an employee's level of competence and commitment or confidence.

(True/False)

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Question 12

Including an ethics component in an employee performance appraisal can be distracting from individual and organizational goals and should be discussed elsewhere.

(True/False)

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Question 13

From an ethics perspective,situational leadership sensitizes managers to focus on employee needs and providing the style of leadership those needs dictate.

(True/False)

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Question 14

The extension of respect to employees through "common decencies" including calling employees by name and remembering their names,while polite,is irrelevant to specific measures of job performance and productivity.

(True/False)

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Question 15

Research consistently indicates that the attribute employees most want to see in their managers is:

(Multiple Choice)

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Question 16

Power that is obtained in a way characterized by the following response is called __________ power: "I'm going to do what that person says because I want to get a bonus and get promoted!"

(Multiple Choice)

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Question 17

Which of the following personality traits has/have been shown to be strongly associated with ethical leadership?

(Multiple Choice)

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Question 18

"Theory X" and "Theory Y" of management ultimately lead to similar approaches to managing people.

(True/False)

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Question 19

Violations are harm-generating behaviors that require forgiveness,which can be applied through a four-phase model for managers including 1)uncovering phase,2)decision phase,3)____________,4)outcome phase.

(Multiple Choice)

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Question 20

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The five dimensions associated with being a "Great Place to Work" as defined by the research institute responsible for Fortune magazine's annual listing include: credibility,respect,fairness,pride,and ___________.

Identify and explain three different leadership styles,including their major features.

A(n)______________ leadership style refers to demanding blind submission to someone in authority.

Two important levers for ensuring high-quality and ethical performance are:

Employees are much more receptive to negative feedback than to positive feedback,which people tend to disregard or block out.

An incremental goal is one that appears to be just a little out of the employee's reach,and challenges employees to perform at peak efficiency and effectiveness.

Ill-conceived organizational goals,such as unreasonable profit expectations,can generate unethical behaviors.

Identify and define the five sources of power available to managers.

The leadership style known as delegating is typically most useful when an employee possesses which of the following characteristics?

Because perceptions of a manager's ethical leadership are subjective,assessment tools that can be used to evaluate a specific manager are unfair.

According to Torbert's management typologies,professionals such as senior executives tend to be achievers and strategists.

Situational leadership styles can be categorized in one of four ways,according to an employee's level of competence and commitment or confidence.

Including an ethics component in an employee performance appraisal can be distracting from individual and organizational goals and should be discussed elsewhere.

From an ethics perspective,situational leadership sensitizes managers to focus on employee needs and providing the style of leadership those needs dictate.

The extension of respect to employees through "common decencies" including calling employees by name and remembering their names,while polite,is irrelevant to specific measures of job performance and productivity.

Research consistently indicates that the attribute employees most want to see in their managers is:

Power that is obtained in a way characterized by the following response is called __________ power: "I'm going to do what that person says because I want to get a bonus and get promoted!"

Which of the following personality traits has/have been shown to be strongly associated with ethical leadership?

"Theory X" and "Theory Y" of management ultimately lead to similar approaches to managing people.

Violations are harm-generating behaviors that require forgiveness,which can be applied through a four-phase model for managers including 1)uncovering phase,2)decision phase,3)____________,4)outcome phase.

Unethical Behaviors in Organizations and Human Nature

A Historical Perspective on Business Ethics

Hiring Ethical People

Codes of Ethics and Codes of Conduct

Ethical Decision Making

Ethics Training

Respecting Employee Diversity

Ethics Reporting Systems

Engaging and Empowering Ethical Employees

Environmental Management

Community Outreach and Respect

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