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Violations Are Harm-Generating Behaviors That Require Forgiveness,which Can Be Applied

Question 20

Multiple Choice

Violations are harm-generating behaviors that require forgiveness,which can be applied through a four-phase model for managers including 1) uncovering phase,2) decision phase,3) ____________,4) outcome phase.


A) termination phase
B) violation phase
C) forgiveness phase
D) work phase
E) none of the above

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