Question 1

Human resources managers have yet to find any use for Maslow's hierarchy of needs.

Accepted Answer

A) True 
 B)False

Question 2

According to Frederick Taylor's scientific management theory,what is the most important motivator in the workplace?

Accepted Answer

A)  money 
B)  good communication 
C)  shorter hours 
D)  responsibility 
A)  money 
B)  good communication 
C)  shorter hours 
D)  responsibility

Question 3

Which of the following is the expansion of the number of tasks and variety of tasks performed by a worker?

Accepted Answer

A)  job enrichment 
B)  job upsizing 
C)  job enlargement 
D)  task rotation 
A)  job enrichment 
B)  job upsizing 
C)  job enlargement 
D)  task rotation

Question 4

Motivation is basically a need-satisfying process.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following means that a portion of an employee's pay is directly linked to an individual or organizational performance measure?

Accepted Answer

A)  a fee for work 
B)  variable pay 
C)  performance-based pay 
D)  pay on commission 
A)  a fee for work 
B)  variable pay 
C)  performance-based pay 
D)  pay on commission

Question 6

Wes Johnston overheard his manager say,"Work is as natural as play,and workers seek more job responsibility." This statement supports which of the following theories?

Accepted Answer

A)  the hierarchy of needs 
B)  Theory Y assumptions 
C)  Theory X assumptions 
D)  Theory Z assumptions 
A)  the hierarchy of needs 
B)  Theory Y assumptions 
C)  Theory X assumptions 
D)  Theory Z assumptions

Question 7

Frederick Taylor's scientific management emphasized which of the following concepts?

Accepted Answer

A)  work efficiency 
B)  technology 
C)  policies,procedures,rules,and regulations 
D)  worker morale 
A)  work efficiency 
B)  technology 
C)  policies,procedures,rules,and regulations 
D)  worker morale

Question 8

Job ____________________ is an expansion of the number of tasks involved in a job.

Accepted Answer

The answer of Job ____________________ is an expansion of the...

Question 9

A Theory X manager would assume his or her workers are characterized by which of the following?

Accepted Answer

A)  They want more delegation. 
B)  They want promotions,raises,and more responsibility. 
C)  They are very optimistic. 
D)  They are untrustworthy and lazy. 
A)  They want more delegation. 
B)  They want promotions,raises,and more responsibility. 
C)  They are very optimistic. 
D)  They are untrustworthy and lazy.

Question 10

Which of the following theorists is responsible for identifying the Theory Z style of management?

Accepted Answer

A)  William Ouchi 
B)  Douglas McGregor 
C)  Frederick Taylor 
D)  Frederick Herzberg 
A)  William Ouchi 
B)  Douglas McGregor 
C)  Frederick Taylor 
D)  Frederick Herzberg

Question 11

If you were advising someone which motivational theory would be most likely to be successful in all cultures,which of the following motivation theories would you suggest?

Accepted Answer

A)  equity theory 
B)  scientific management 
C)  Maslow's theory 
D)  expectancy theory 
A)  equity theory 
B)  scientific management 
C)  Maslow's theory 
D)  expectancy theory

Question 12

Based on the expectancy theory,managers who want to motivate their employees should do which of the following?

Accepted Answer

A)  Assume all employees want the same rewards. 
B)  Offer intermittent reinforcement. 
C)  Make sure all people have the same opportunity to receive rewards. 
D)  Determine the rewards valued by each employee. 
A)  Assume all employees want the same rewards. 
B)  Offer intermittent reinforcement. 
C)  Make sure all people have the same opportunity to receive rewards. 
D)  Determine the rewards valued by each employee.

Question 13

Which of the following theories suggest that workers respond to attention from superiors,and they like their opinions to be valued?

Accepted Answer

A)  the Hawthorne effect 
B)  the equity theory 
C)  Theory X 
D)  scientific management 
A)  the Hawthorne effect 
B)  the equity theory 
C)  Theory X 
D)  scientific management

Question 14

____________________ is a theory of motivation that holds that worker satisfaction is influenced by employees' perceptions about how fairly they are treated and compared with their coworkers.

Accepted Answer

The answer of ____________________ is a theory of motivation that...

Question 15

Which of the following theorists proposed a theory of motivation based on universal human needs?

Accepted Answer

A)  Frederick Taylor 
B)  Elton Mayo 
C)  Abraham Maslow 
D)  Frederick Herzberg 
A)  Frederick Taylor 
B)  Elton Mayo 
C)  Abraham Maslow 
D)  Frederick Herzberg

Question 16

Oscar Ramirez's job has been redesigned.He has more authority and responsibility and feels the job now is very challenging to him.The company has used which of the following to challenge Ramirez?

Accepted Answer

A)  job enrichment 
B)  job enlargement 
C)  job development 
D)  job rotation 
A)  job enrichment 
B)  job enlargement 
C)  job development 
D)  job rotation

Question 17

According to the Hawthorne effect,which of the following occurs?

Accepted Answer

A)  Good leadership is the key to motivation. 
B)  Workers respond to being paid attention to. 
C)  Responsibility motivates workers. 
D)  Workers respond to money. 
A)  Good leadership is the key to motivation. 
B)  Workers respond to being paid attention to. 
C)  Responsibility motivates workers. 
D)  Workers respond to money.

Question 18

Scientific management is based on economic incentives and the premise that there is "one best way" to perform any job.

Accepted Answer

A) True 
 B)False

Question 19

What theory states that employees are motivated by their expectations,or estimates of chances for reward?

Accepted Answer

A)  expectancy theory 
B)  estimation theory 
C)  equity theory 
D)  psychological theory 
A)  expectancy theory 
B)  estimation theory 
C)  equity theory 
D)  psychological theory

Question 20

Training workers by changing and varying jobs is called job rotation.

Accepted Answer

A) True 
 B)False

Human resources managers have yet to find any use for Maslow's hierarchy of needs.

According to Frederick Taylor's scientific management theory,what is the most important motivator in the workplace?

Which of the following is the expansion of the number of tasks and variety of tasks performed by a worker?

Motivation is basically a need-satisfying process.

Which of the following means that a portion of an employee's pay is directly linked to an individual or organizational performance measure?

Wes Johnston overheard his manager say,"Work is as natural as play,and workers seek more job responsibility." This statement supports which of the following theories?

Frederick Taylor's scientific management emphasized which of the following concepts?

Job ____________________ is an expansion of the number of tasks involved in a job.

A Theory X manager would assume his or her workers are characterized by which of the following?

Which of the following theorists is responsible for identifying the Theory Z style of management?

If you were advising someone which motivational theory would be most likely to be successful in all cultures,which of the following motivation theories would you suggest?

Based on the expectancy theory,managers who want to motivate their employees should do which of the following?

Which of the following theories suggest that workers respond to attention from superiors,and they like their opinions to be valued?

____________________ is a theory of motivation that holds that worker satisfaction is influenced by employees' perceptions about how fairly they are treated and compared with their coworkers.

Which of the following theorists proposed a theory of motivation based on universal human needs?

Oscar Ramirez's job has been redesigned.He has more authority and responsibility and feels the job now is very challenging to him.The company has used which of the following to challenge Ramirez?

According to the Hawthorne effect,which of the following occurs?

Scientific management is based on economic incentives and the premise that there is "one best way" to perform any job.

What theory states that employees are motivated by their expectations,or estimates of chances for reward?

Training workers by changing and varying jobs is called job rotation.

understanding Evolving Economic Systems and Competition

the Global Marketplace and Governments’ Roles

Social Trends, social Responsibility, and Making Ethical Decisions in Business

Using Technology to Manage Information and for Business Success

Forms of Business Ownership

Entrepreneurship and Small Business

Management and Leadership in Today’s Organizations

Designing Organizational Structures

Managing Human Resources and Labour Relations

Achieving World-class Operations Management

Understanding the Customer

Creating Marketing Strategies

Using Financial Information and Accounting

Understanding Money, financial Institutions, and the Securities Markets

Managing the Firm’s Finances

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Exam 9: Motivating Employees

Human resources managers have yet to find any use for Maslow's hierarchy of needs.

According to Frederick Taylor's scientific management theory,what is the most important motivator in the workplace?

Which of the following is the expansion of the number of tasks and variety of tasks performed by a worker?

Motivation is basically a need-satisfying process.

Which of the following means that a portion of an employee's pay is directly linked to an individual or organizational performance measure?

Wes Johnston overheard his manager say,"Work is as natural as play,and workers seek more job responsibility." This statement supports which of the following theories?

Frederick Taylor's scientific management emphasized which of the following concepts?

Job ____________________ is an expansion of the number of tasks involved in a job.

A Theory X manager would assume his or her workers are characterized by which of the following?

Which of the following theorists is responsible for identifying the Theory Z style of management?

If you were advising someone which motivational theory would be most likely to be successful in all cultures,which of the following motivation theories would you suggest?

Based on the expectancy theory,managers who want to motivate their employees should do which of the following?

Which of the following theories suggest that workers respond to attention from superiors,and they like their opinions to be valued?

____________________ is a theory of motivation that holds that worker satisfaction is influenced by employees' perceptions about how fairly they are treated and compared with their coworkers.

Which of the following theorists proposed a theory of motivation based on universal human needs?

Oscar Ramirez's job has been redesigned.He has more authority and responsibility and feels the job now is very challenging to him.The company has used which of the following to challenge Ramirez?

According to the Hawthorne effect,which of the following occurs?

Scientific management is based on economic incentives and the premise that there is "one best way" to perform any job.

What theory states that employees are motivated by their expectations,or estimates of chances for reward?

Training workers by changing and varying jobs is called job rotation.

understanding Evolving Economic Systems and Competition

the Global Marketplace and Governments’ Roles

Social Trends, social Responsibility, and Making Ethical Decisions in Business

Using Technology to Manage Information and for Business Success

Forms of Business Ownership

Entrepreneurship and Small Business

Management and Leadership in Today’s Organizations

Designing Organizational Structures

Managing Human Resources and Labour Relations

Achieving World-class Operations Management

Understanding the Customer

Creating Marketing Strategies

Using Financial Information and Accounting

Understanding Money, financial Institutions, and the Securities Markets

Managing the Firm’s Finances

Filters