Question 1

According to equity theory,if employees perceive that an inequity exists,which of the following might they do?

Accepted Answer

A)  initiate a class action lawsuit 
B)  use selective behaviour 
C)  ask to be terminated 
D)  change their work habits 
A)  initiate a class action lawsuit 
B)  use selective behaviour 
C)  ask to be terminated 
D)  change their work habits

Question 2

Job enlargement means the redesign of a job to increase its responsibility and challenge.

Accepted Answer

A) True 
 B)False

Question 3

Anila Sudavarian works as a receptionist for a medical clinic from 8a.m.until 12 noon five days a week.At noon,he is replaced by Louise Cho who works at the same job from noon until 4 p.m.Which of the following scheduling options is being used by Sudavarian and Cho?

Accepted Answer

A)  job partnering 
B)  flextime 
C)  compressed work week 
D)  job sharing 
A)  job partnering 
B)  flextime 
C)  compressed work week 
D)  job sharing

Question 4

Mia Carson is a computer programmer who looks forward to the challenge of her job and has asked her boss for more responsibility.She is a willing problem solver and is easily motivated by positive incentives.Carson is operating in accordance with which of the following management styles?

Accepted Answer

A)  Theory Y 
B)  scientific management 
C)  Theory Z 
D)  Theory X 
A)  Theory Y 
B)  scientific management 
C)  Theory Z 
D)  Theory X

Question 5

The ____________________ is the phenomenon that employees perform better when they feel that management is concerned about their welfare or when they feel singled out for attention.

Accepted Answer

The answer of The ____________________ is the phenomenon that employees...

Question 6

Which of the following theories is concerned with workers' perception about how fairly they are treated compared with their coworkers?

Accepted Answer

A)  theory of objectivity 
B)  expectancy theory 
C)  theory of equality 
D)  equity theory 
A)  theory of objectivity 
B)  expectancy theory 
C)  theory of equality 
D)  equity theory

Question 7

Which of the following statements about Theory Z style of management is most accurate?

Accepted Answer

A)  According to Theory Z,workers should be laid off whenever business is bad. 
B)  Theory Z contains many elements from Japanese management. 
C)  The Theory Z style of management does not reflect U.S.culture. 
D)  According to Theory Z,decision making should be done by the individual,not the group. 
A)  According to Theory Z,workers should be laid off whenever business is bad. 
B)  Theory Z contains many elements from Japanese management. 
C)  The Theory Z style of management does not reflect U.S.culture. 
D)  According to Theory Z,decision making should be done by the individual,not the group.

Question 8

What is the name of the motivational theory that assumes the probability of an individual acting in a particular way depends on the strength of that individual's belief that the act will have a particular outcome and on whether the individual values that outcome?

Accepted Answer

The answer of What is the name of the motivational...

Question 9

Motivation and maintenance factors are essential parts of a job-satisfier theory formulated by which of the following theorists?

Accepted Answer

A)  Frederick Taylor 
B)  Frederick Herzberg 
C)  Douglas McGregor 
D)  Abraham Maslow 
A)  Frederick Taylor 
B)  Frederick Herzberg 
C)  Douglas McGregor 
D)  Abraham Maslow

Question 10

According to Theory X,workers behave in which of the following ways?

Accepted Answer

A)  They dislike every facet of their work. 
B)  They have a strong attachment to their work. 
C)  They enjoy the creative part of their work. 
D)  They like delegation and responsibility in their work. 
A)  They dislike every facet of their work. 
B)  They have a strong attachment to their work. 
C)  They enjoy the creative part of their work. 
D)  They like delegation and responsibility in their work.

Question 11

A group of management consultants is studying Lennox Petrochemical.Inc.,and its team management strategy.After Shannon Ewing's work group was selected for special attention by the management consultants,the work group's production output nearly doubled.Ewing's group's reaction to the special attention is an example of which of the following concepts or theories?

Accepted Answer

A)  the reinforcement theory 
B)  Theory Y 
C)  Theory X 
D)  the Hawthorne effect 
A)  the reinforcement theory 
B)  Theory Y 
C)  Theory X 
D)  the Hawthorne effect

Question 12

Which of the following statements about forms of variable pay is MOST accurate?

Accepted Answer

A)  Profit-sharing plans are also called piece-rate plans. 
B)  Stock options are a category of job-sharing pay plans. 
C)  Gain sharing is a motivational plan based on group productivity. 
D)  Profit-sharing plans are based on the concept that intrinsic rewards are more motivating than extrinsic rewards. 
A)  Profit-sharing plans are also called piece-rate plans. 
B)  Stock options are a category of job-sharing pay plans. 
C)  Gain sharing is a motivational plan based on group productivity. 
D)  Profit-sharing plans are based on the concept that intrinsic rewards are more motivating than extrinsic rewards.

Question 13

Job ____________________ is the assignment of employees to different jobs over time in order to learn the obectives of the company as a whole.

Accepted Answer

The answer of Job ____________________ is the assignment of employees...

Question 14

Which of the following would be evident in a manufacturing company in which industrial engineers have maximized efficiency by determining the best way to perform every task from tightening a bolt to operating a forklift?

Accepted Answer

A)  scientific management 
B)  equity theory 
C)  the Hawthorne effect 
D)  expectancy theory 
A)  scientific management 
B)  equity theory 
C)  the Hawthorne effect 
D)  expectancy theory

Question 15

Elton Mayo,North America's first industrial psychologist,was responsible for formulating which of the following?

Accepted Answer

A)  the principles of scientific management 
B)  Theory X and Theory Y 
C)  the explanation of the Hawthorne effect 
D)  the motivational-maintenance theory 
A)  the principles of scientific management 
B)  Theory X and Theory Y 
C)  the explanation of the Hawthorne effect 
D)  the motivational-maintenance theory

Question 16

The ____________________ management style recognized individual differences and encourages workers to learn and develop their skills.It assumes that work is as natural as play or rest.

Accepted Answer

The answer of The ____________________ management style recognized individual differences...

Question 17

Which of the following theorists was the father of scientific management?

Accepted Answer

A)  Elton Mayo 
B)  Abraham Maslow 
C)  Adam Smith 
D)  Frederick Taylor 
A)  Elton Mayo 
B)  Abraham Maslow 
C)  Adam Smith 
D)  Frederick Taylor

Question 18

What does the Theory Z style of management emphasize?

Accepted Answer

A)  long-term employment 
B)  extensive specialization 
C)  fast career development 
D)  very formal control over employees 
A)  long-term employment 
B)  extensive specialization 
C)  fast career development 
D)  very formal control over employees

Question 19

Theory Y managers view their employees as easily motivated and willing to accept responsibility.

Accepted Answer

A) True 
 B)False

Question 20

In Herzberg's model,which of the following would be an example of a motivating factor?

Accepted Answer

A)  salary 
B)  responsibility 
C)  fringe benefits 
D)  supervision 
A)  salary 
B)  responsibility 
C)  fringe benefits 
D)  supervision

According to equity theory,if employees perceive that an inequity exists,which of the following might they do?

Job enlargement means the redesign of a job to increase its responsibility and challenge.

Anila Sudavarian works as a receptionist for a medical clinic from 8a.m.until 12 noon five days a week.At noon,he is replaced by Louise Cho who works at the same job from noon until 4 p.m.Which of the following scheduling options is being used by Sudavarian and Cho?

Mia Carson is a computer programmer who looks forward to the challenge of her job and has asked her boss for more responsibility.She is a willing problem solver and is easily motivated by positive incentives.Carson is operating in accordance with which of the following management styles?

The ____________________ is the phenomenon that employees perform better when they feel that management is concerned about their welfare or when they feel singled out for attention.

Which of the following theories is concerned with workers' perception about how fairly they are treated compared with their coworkers?

Which of the following statements about Theory Z style of management is most accurate?

What is the name of the motivational theory that assumes the probability of an individual acting in a particular way depends on the strength of that individual's belief that the act will have a particular outcome and on whether the individual values that outcome?

Motivation and maintenance factors are essential parts of a job-satisfier theory formulated by which of the following theorists?

According to Theory X,workers behave in which of the following ways?

Which of the following statements about forms of variable pay is MOST accurate?

Job ____________________ is the assignment of employees to different jobs over time in order to learn the obectives of the company as a whole.

Which of the following would be evident in a manufacturing company in which industrial engineers have maximized efficiency by determining the best way to perform every task from tightening a bolt to operating a forklift?

Elton Mayo,North America's first industrial psychologist,was responsible for formulating which of the following?

The ____________________ management style recognized individual differences and encourages workers to learn and develop their skills.It assumes that work is as natural as play or rest.

Which of the following theorists was the father of scientific management?

What does the Theory Z style of management emphasize?

Theory Y managers view their employees as easily motivated and willing to accept responsibility.

In Herzberg's model,which of the following would be an example of a motivating factor?

understanding Evolving Economic Systems and Competition

the Global Marketplace and Governments’ Roles

Social Trends, social Responsibility, and Making Ethical Decisions in Business

Using Technology to Manage Information and for Business Success

Forms of Business Ownership

Entrepreneurship and Small Business

Management and Leadership in Today’s Organizations

Designing Organizational Structures

Managing Human Resources and Labour Relations

Achieving World-class Operations Management

Understanding the Customer

Creating Marketing Strategies

Using Financial Information and Accounting

Understanding Money, financial Institutions, and the Securities Markets

Managing the Firm’s Finances

Filters

Exam 9: Motivating Employees

According to equity theory,if employees perceive that an inequity exists,which of the following might they do?

Job enlargement means the redesign of a job to increase its responsibility and challenge.

Anila Sudavarian works as a receptionist for a medical clinic from 8a.m.until 12 noon five days a week.At noon,he is replaced by Louise Cho who works at the same job from noon until 4 p.m.Which of the following scheduling options is being used by Sudavarian and Cho?

Mia Carson is a computer programmer who looks forward to the challenge of her job and has asked her boss for more responsibility.She is a willing problem solver and is easily motivated by positive incentives.Carson is operating in accordance with which of the following management styles?

The ____________________ is the phenomenon that employees perform better when they feel that management is concerned about their welfare or when they feel singled out for attention.

Which of the following theories is concerned with workers' perception about how fairly they are treated compared with their coworkers?

Which of the following statements about Theory Z style of management is most accurate?

What is the name of the motivational theory that assumes the probability of an individual acting in a particular way depends on the strength of that individual's belief that the act will have a particular outcome and on whether the individual values that outcome?

Motivation and maintenance factors are essential parts of a job-satisfier theory formulated by which of the following theorists?

According to Theory X,workers behave in which of the following ways?

Which of the following statements about forms of variable pay is MOST accurate?

Job ____________________ is the assignment of employees to different jobs over time in order to learn the obectives of the company as a whole.

Which of the following would be evident in a manufacturing company in which industrial engineers have maximized efficiency by determining the best way to perform every task from tightening a bolt to operating a forklift?

Elton Mayo,North America's first industrial psychologist,was responsible for formulating which of the following?

The ____________________ management style recognized individual differences and encourages workers to learn and develop their skills.It assumes that work is as natural as play or rest.

Which of the following theorists was the father of scientific management?

What does the Theory Z style of management emphasize?

Theory Y managers view their employees as easily motivated and willing to accept responsibility.

In Herzberg's model,which of the following would be an example of a motivating factor?

understanding Evolving Economic Systems and Competition

the Global Marketplace and Governments’ Roles

Social Trends, social Responsibility, and Making Ethical Decisions in Business

Using Technology to Manage Information and for Business Success

Forms of Business Ownership

Entrepreneurship and Small Business

Management and Leadership in Today’s Organizations

Designing Organizational Structures

Managing Human Resources and Labour Relations

Achieving World-class Operations Management

Understanding the Customer

Creating Marketing Strategies

Using Financial Information and Accounting

Understanding Money, financial Institutions, and the Securities Markets

Managing the Firm’s Finances

Filters