Question 1

In Herzberg's model,which of the following would be an example of a hygiene factor?

Accepted Answer

A)  responsibility 
B)  supervision 
C)  promotion 
D)  recognition 
A)  responsibility 
B)  supervision 
C)  promotion 
D)  recognition

Question 2

Which of the following is the horizontal expansion of an employee's job?

Accepted Answer

A)  job enrichment 
B)  job enlargement 
C)  job rotation 
D)  task generalization 
A)  job enrichment 
B)  job enlargement 
C)  job rotation 
D)  task generalization

Question 3

According to expectancy theory,the probability of an individual acting a particular way depends on the strength of belief the individual has in which of the following?

Accepted Answer

A)  that the act will have a particular outcome and on whether the individual values that outcome 
B)  that supervisors treat their employees with equity 
C)  that the job responsibility is adequate 
D)  that the job is challenging 
A)  that the act will have a particular outcome and on whether the individual values that outcome 
B)  that supervisors treat their employees with equity 
C)  that the job responsibility is adequate 
D)  that the job is challenging

Question 4

What are the other names for Herzberg's job satisfiers and job dissatisfiers?

Accepted Answer

job satisfiers-motiv

Question 5

What is another name for employee empowerment?

Accepted Answer

employee i

Question 6

Which of the following is NOT one of the current trends in business management today?

Accepted Answer

A)  helping employees achieve a balance between their work responsibilities and their personal obligations 
B)  application of the expectancy theory 
C)  employee ownership 
D)  education and training to raise employees' feelings of self-worth 
A)  helping employees achieve a balance between their work responsibilities and their personal obligations 
B)  application of the expectancy theory 
C)  employee ownership 
D)  education and training to raise employees' feelings of self-worth

Question 7

What are managers doing when they vertically expand an employee's job?

Accepted Answer

The answer of What are managers doing when they vertically...

Question 8

What are managers doing when they horizontally expand a job to increase the number and variety of jobs an employee performs?

Accepted Answer

The answer of What are managers doing when they horizontally...

Question 9

Theory X managers view their workers as untrustworthy and unmotivated.

Accepted Answer

A) True 
 B)False

Question 10

Theories X and Y management styles are the result of studies by which of the following theorists?

Accepted Answer

A)  Douglas McGregor 
B)  Frederick Taylor 
C)  Frederick Herzberg 
D)  Elton Mayo 
A)  Douglas McGregor 
B)  Frederick Taylor 
C)  Frederick Herzberg 
D)  Elton Mayo

Question 11

According to Herzberg,to keep a worker satisfied or motivated,the manager should do which of the following?

Accepted Answer

A)  change his or her supervisor 
B)  give the worker more vacation time 
C)  make the job more challenging 
D)  give longer lunch breaks 
A)  change his or her supervisor 
B)  give the worker more vacation time 
C)  make the job more challenging 
D)  give longer lunch breaks

Question 12

What was the primary flaw in Frederick Taylor's scientific management?

Accepted Answer

It assumed that all

Question 13

The original Hawthorne studies were set up to study which of the following?

Accepted Answer

A)  testing used in the selection of employees 
B)  employee incentives 
C)  employee breaks 
D)  lighting 
A)  testing used in the selection of employees 
B)  employee incentives 
C)  employee breaks 
D)  lighting

Question 14

What style of manager assumes the average person wants to work,accepts responsibilities,is self-directed and self-controlled,and solves problems?

Accepted Answer

The answer of What style of manager assumes the average...

Question 15

Companies that are trying to lower employee absenteeism should be doing which of the following?

Accepted Answer

A)  offering employees the opportunity to work overtime 
B)  providing on-site daycare for employees' children 
C)  allowing employees to set their own hours of work 
D)  reducing the number of paid sick days 
A)  offering employees the opportunity to work overtime 
B)  providing on-site daycare for employees' children 
C)  allowing employees to set their own hours of work 
D)  reducing the number of paid sick days

Question 16

Some organizations are using snooping technology to monitor their workers to identify workers who are not performing optimally.The idea underlying this development is that workers dislike their work and intentionally avoid it.That idea is an assumption based on which of the following theories or concepts?

Accepted Answer

A)  the Hawthorne effect 
B)  Theory Y 
C)  Theory X 
D)  Theory Z 
A)  the Hawthorne effect 
B)  Theory Y 
C)  Theory X 
D)  Theory Z

Question 17

Julia Li is a low-level manager for a manufacturer of collectible plates and figurines.She is assigned new jobs every few months so she can learn all aspects of her company's operations.Management is utilizing which of the following concepts?

Accepted Answer

A)  job enrichment 
B)  job rotation 
C)  job enlargement 
D)  job development 
A)  job enrichment 
B)  job rotation 
C)  job enlargement 
D)  job development

Question 18

Managers can use equity theory to improve worker satisfaction.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following statements about Maslow's hierarchy of needs is MOST accurate?

Accepted Answer

A)  Maslow's hierarchy of needs has not influenced motivational theory. 
B)  Physiological,safety,and belonging needs are all physical needs. 
C)  Because the hierarchy of needs focuses on universal human needs,it has no critics. 
D)  Maslow claimed an upper level of need was not activated until a lower level of need was satisfied. 
A)  Maslow's hierarchy of needs has not influenced motivational theory. 
B)  Physiological,safety,and belonging needs are all physical needs. 
C)  Because the hierarchy of needs focuses on universal human needs,it has no critics. 
D)  Maslow claimed an upper level of need was not activated until a lower level of need was satisfied.

Question 20

What famous studies occurred during the human relations era of management?

Accepted Answer

the Hawtho

In Herzberg's model,which of the following would be an example of a hygiene factor?

Which of the following is the horizontal expansion of an employee's job?

According to expectancy theory,the probability of an individual acting a particular way depends on the strength of belief the individual has in which of the following?

What are the other names for Herzberg's job satisfiers and job dissatisfiers?

What is another name for employee empowerment?

Which of the following is NOT one of the current trends in business management today?

What are managers doing when they vertically expand an employee's job?

What are managers doing when they horizontally expand a job to increase the number and variety of jobs an employee performs?

Theory X managers view their workers as untrustworthy and unmotivated.

Theories X and Y management styles are the result of studies by which of the following theorists?

According to Herzberg,to keep a worker satisfied or motivated,the manager should do which of the following?

What was the primary flaw in Frederick Taylor's scientific management?

The original Hawthorne studies were set up to study which of the following?

What style of manager assumes the average person wants to work,accepts responsibilities,is self-directed and self-controlled,and solves problems?

Companies that are trying to lower employee absenteeism should be doing which of the following?

Julia Li is a low-level manager for a manufacturer of collectible plates and figurines.She is assigned new jobs every few months so she can learn all aspects of her company's operations.Management is utilizing which of the following concepts?

Managers can use equity theory to improve worker satisfaction.

Which of the following statements about Maslow's hierarchy of needs is MOST accurate?

What famous studies occurred during the human relations era of management?

understanding Evolving Economic Systems and Competition

the Global Marketplace and Governments’ Roles

Social Trends, social Responsibility, and Making Ethical Decisions in Business

Using Technology to Manage Information and for Business Success

Forms of Business Ownership

Entrepreneurship and Small Business

Management and Leadership in Today’s Organizations

Designing Organizational Structures

Managing Human Resources and Labour Relations

Achieving World-class Operations Management

Understanding the Customer

Creating Marketing Strategies

Using Financial Information and Accounting

Understanding Money, financial Institutions, and the Securities Markets

Managing the Firm’s Finances

Filters

Exam 9: Motivating Employees

In Herzberg's model,which of the following would be an example of a hygiene factor?

Which of the following is the horizontal expansion of an employee's job?

According to expectancy theory,the probability of an individual acting a particular way depends on the strength of belief the individual has in which of the following?

What are the other names for Herzberg's job satisfiers and job dissatisfiers?

What is another name for employee empowerment?

Which of the following is NOT one of the current trends in business management today?

What are managers doing when they vertically expand an employee's job?

What are managers doing when they horizontally expand a job to increase the number and variety of jobs an employee performs?

Theory X managers view their workers as untrustworthy and unmotivated.

Theories X and Y management styles are the result of studies by which of the following theorists?

According to Herzberg,to keep a worker satisfied or motivated,the manager should do which of the following?

What was the primary flaw in Frederick Taylor's scientific management?

The original Hawthorne studies were set up to study which of the following?

What style of manager assumes the average person wants to work,accepts responsibilities,is self-directed and self-controlled,and solves problems?

Companies that are trying to lower employee absenteeism should be doing which of the following?

Julia Li is a low-level manager for a manufacturer of collectible plates and figurines.She is assigned new jobs every few months so she can learn all aspects of her company's operations.Management is utilizing which of the following concepts?

Managers can use equity theory to improve worker satisfaction.

Which of the following statements about Maslow's hierarchy of needs is MOST accurate?

What famous studies occurred during the human relations era of management?

understanding Evolving Economic Systems and Competition

the Global Marketplace and Governments’ Roles

Social Trends, social Responsibility, and Making Ethical Decisions in Business

Using Technology to Manage Information and for Business Success

Forms of Business Ownership

Entrepreneurship and Small Business

Management and Leadership in Today’s Organizations

Designing Organizational Structures

Managing Human Resources and Labour Relations

Achieving World-class Operations Management

Understanding the Customer

Creating Marketing Strategies

Using Financial Information and Accounting

Understanding Money, financial Institutions, and the Securities Markets

Managing the Firm’s Finances

Filters