Exam 5: Planning: the Foundation of Successful Management

When utilizing MBO,the manager and employee jointly set objectives for the employee,the manager develops action plans,the manager and employee periodically review the employee's performance,and the manager makes performance appraisals and rewards the employee according to the results.

Prior to opening her new restaurant,Nia is determining what items to offer on the menu,the anticipated profits and expenses,the tasks of various employees,and how those jobs will be handled.Nia is creating her

The planning/control cycle has two planning steps.They are

___ is the overall goal of MBO.

The Whole Foods chain of supermarkets has stated,"With great courage,integrity,and love,we embrace our responsibility to co-create a world where each of us,our communities,and our planet can flourish.All the while,celebrating the sheer love and joy of food." This proclamation is Whole Foods'

The profits of ABC Grocery have dropped significantly over the last several months.After investigating,the owner realizes that many of the store's departments are moving in the wrong direction.The owner realizes that these departments need stronger and closer management,but she also realizes that she has not provided her managers with enough direction regarding her expectations for the store's goals and the employees' performance.This example shows how an organization can progress in the wrong direction as a result of

The upper-level managers of Deluxe Coffee are meeting to discuss the company's long-range goals and vision.Like any organization,Deluxe Coffee should adopt planning and strategic management for just two reasons: (1)to provide direction and momentum and (2)to encourage retention of high-value employees.

Which sequence of goals is consistent with "cascading" goals that begin at the top of the organizaiton?

The top management of Tasty Foods,a food distribution company,has set strategic goals of increasing organizational market share and also decreasing corporate costs over the next three years.Greg,a division manager for Tasty Foods,has looked at his resources,and he has decided how his division can contribute to the two strategic goals set by upper management: (1)by partnering with another company and (2)by hiring a procurement manager to negotiate lower prices from vendors.Greg's next step is to roll out his ____ to his staff.

The textbook makes five suggestions for achieving big goals.Use this advice for achieving the goal of obtaining a job after graduation that is interesting and provides a good salary.Given that this is a long-term goal,be sure to explain how you will use the advice between now and the time you graduate.

_______ is the primary reason that entrepreneurs create business plans.

Warby Parker,a manufacturer of fashionable prescription eyewear,notes on its website,"Warby Parker was founded with a rebellious spirit and a loft objective: to offer designer eyewear at a revolutionary price,while leading the way for socially-conscious business." This excerpt from the company's website states Warby Parker's

Which of the following is an example of a rule?

Write five SMART goals for yourself with regard to your life.Include some that are academic and some that are personal or professional.

_____ are plans developed for activities that are not likely to be repeated in the future,such as plans for programs or projects.

Billy told his boss,Gwen,that he is going to start training for the upcoming marathon to be healthier and to have more energy for work.When Gwen asked him about his running history,Billy said,"I really have never run before and don't exercise much.I just know I need to do something." Gwen told Billy,"You should start slowly,maybe setting smaller,realistic exercise goals that are achievable." Gwen is helping Billy set a

The Human Resources department of French Quarter Seafood conducted a training workshop on setting and achieving organization goals.Alex,the store manager of the New Orleans location,has been working with his managers to set objectives that are clearly defined,focused on achieving specific results,and can be accomplished with a given amount of resources.Which aspect of SMART goals is missing?

Alison,the director of marketing for a global company,is planning the contributions she and her department will make to the organization over the next 24 months.This type of planning is called operational planning.

A ______ is a standing plan that outlines the response to particular problems or circumstances.

_______ is planning done by middle managers to determine what contributions their departments or similar work units can make with their given resources during the next 6 to 24 months.