Question 1

Organizations may apply trait theory by

Accepted Answer

A) considering the relationships among employees. 
B) doing a job audit. 
C) hiring only from top-ranked business schools. 
D) empowering the HR department. 
E) using personality assessments. 
A) considering the relationships among employees. 
B) doing a job audit. 
C) hiring only from top-ranked business schools. 
D) empowering the HR department. 
E) using personality assessments. E

Question 2

Strategic skills-to draft an organization's mission,vision,strategies,and implementation plans

Accepted Answer

Students should propose open-ended interview questions that will help interviewers determine whether job applicants have these skills.

Question 3

Suppose that you are managing a large retail store,such as a Macy's or Nordstrom,and want to convince several department managers to join a task force to make recommendations for marketing through social media.The department managers are already very busy,so you know it is going to be difficult to convince them to join the task force.Explain how you might use the five of the nine most relevant influence tactics discussed in the text.

Accepted Answer

The nine tactics described,in descending order of frequency of use,are:

Question 4

This question contains two parts;be sure to answer both.First,define transformational leadership and explain the four key leader behaviors that constitute transformational leadership.Second,imagine that you are the team leader for a student project that is worth 15 percent of your grade.You have five members in your group,and the performance of the group is averaging about 82 percent through the first half of the semester.Explain how you might use the four leader behaviors underlying transformational leadership to improve the project team's performance over the remainder of the semester.

Accepted Answer

Transformational leadership transforms e

Question 5

According to House's revised path-goal theory,a leader's style should vary depending on

Accepted Answer

A) employee characteristics and environmental factors. 
B) position power. 
C) situational control. 
D) organizational readiness. 
E) leader-member relations. 
A) employee characteristics and environmental factors. 
B) position power. 
C) situational control. 
D) organizational readiness. 
E) leader-member relations.

Question 6

In the leader-member exchange model,the relationship between leader and follower that is characterized by mutual trust,respect,and liking is known as a(n)________ exchange.

Accepted Answer

A) preferred coworker 
B) in-group 
C) servant 
D) special 
E) socialized 
A) preferred coworker 
B) in-group 
C) servant 
D) special 
E) socialized

Question 7

Passive leaders inspire trust in their followers because they express their integrity by being consistent,single-minded,and persistent in pursuit of their goal.

Accepted Answer

A) True 
 B)False

Question 8

Trina is outgoing,warm,and truly inspirational when she talks about where she wants to lead her division.Her employees seem eager to do anything she asks.Because of her personality and not her position,Trina has ______ power.

Accepted Answer

A) legitimate 
B) coercive 
C) reward 
D) referent 
E) expert 
A) legitimate 
B) coercive 
C) reward 
D) referent 
E) expert

Question 9

Which of the following is characteristic of men in the workplace,compared with women?

Accepted Answer

A) being more collaborative 
B) producing higher-quality work 
C) being more effective 
D) generating more new ideas 
E) using a more autocratic style 
A) being more collaborative 
B) producing higher-quality work 
C) being more effective 
D) generating more new ideas 
E) using a more autocratic style

Question 10

House's revision of his theory puts more emphasis on the need for leaders to foster

Accepted Answer

A) concrete rewards. 
B) intrinsic motivation through empowerment. 
C) achievement. 
D) an external locus of control. 
E) personal growth in management knowledge. 
A) concrete rewards. 
B) intrinsic motivation through empowerment. 
C) achievement. 
D) an external locus of control. 
E) personal growth in management knowledge.

Question 11

According to Fiedler's contingency model,______ situation control favors a leader who is ______-oriented.

Accepted Answer

A) low;relationship 
B) low;transformational 
C) moderate;task 
D) moderate;relationship 
E) high;transformational 
A) low;relationship 
B) low;transformational 
C) moderate;task 
D) moderate;relationship 
E) high;transformational

Question 12

In Fiedler's contingency leadership model,________ is the amount of influence a leader has in his or her immediate work environment.

Accepted Answer

A) coercive power 
B) situational control 
C) readiness 
D) leadership style 
E) task structure 
A) coercive power 
B) situational control 
C) readiness 
D) leadership style 
E) task structure

Question 13

Starbucks CEO Howard Schultz has made sure his employees have health insurance and work in a positive environment.He could best be described as which type of leader?

Accepted Answer

A) leader-member exchange 
B) situational 
C) shared 
D) servant 
E) transactional 
A) leader-member exchange 
B) situational 
C) shared 
D) servant 
E) transactional

Question 14

"Do my subordinates accept me as a leader?" This question reflects which of the following dimensions of situational control?

Accepted Answer

A) leader-member relations 
B) task structure 
C) position power 
D) charisma 
E) influence 
A) leader-member relations 
B) task structure 
C) position power 
D) charisma 
E) influence

Question 15

Using threats or intimidation to persuade someone is which influence tactic?

Accepted Answer

A) legitimating 
B) pressure 
C) ingratiating 
D) exchange 
E) personal appeals 
A) legitimating 
B) pressure 
C) ingratiating 
D) exchange 
E) personal appeals

Question 16

The three dimensions of situational control include leader-member relations,position power,and

Accepted Answer

A) level of efficiency. 
B) level of seniority. 
C) organizational culture. 
D) task structure. 
E) organizational environment. 
A) level of efficiency. 
B) level of seniority. 
C) organizational culture. 
D) task structure. 
E) organizational environment.

Question 17

Reward power results from managers' authority to punish their employees.

Accepted Answer

A) True 
 B)False

Question 18

According to the contingency model,a relationship-oriented leadership style works best in ______ situations.

Accepted Answer

A) moderate-control 
B) high-control 
C) low-control 
D) uncontrolled 
E) both high- and low-control 
A) moderate-control 
B) high-control 
C) low-control 
D) uncontrolled 
E) both high- and low-control

Question 19

____ is the model that requires a manager to assess her own leadership orientation and the level of her situational control.

Accepted Answer

A) LMX model of leadership 
B) Shared leadership model 
C) Fiedler's contingency model 
D) House's path-goal theory 
E) Charismatic leadership theory 
A) LMX model of leadership 
B) Shared leadership model 
C) Fiedler's contingency model 
D) House's path-goal theory 
E) Charismatic leadership theory

Question 20

One of three dimensions of situational control in the contingency leadership model,______ is the extent to which tasks are routine,unambiguous,and easily understood.

Accepted Answer

A) job mastery 
B) task identity 
C) position power 
D) task structure 
E) job design 
A) job mastery 
B) task identity 
C) position power 
D) task structure 
E) job design

Organizations may apply trait theory by

Strategic skills-to draft an organization's mission,vision,strategies,and implementation plans

According to House's revised path-goal theory,a leader's style should vary depending on

In the leader-member exchange model,the relationship between leader and follower that is characterized by mutual trust,respect,and liking is known as a(n)________ exchange.

Passive leaders inspire trust in their followers because they express their integrity by being consistent,single-minded,and persistent in pursuit of their goal.

Trina is outgoing,warm,and truly inspirational when she talks about where she wants to lead her division.Her employees seem eager to do anything she asks.Because of her personality and not her position,Trina has ______ power.

Which of the following is characteristic of men in the workplace,compared with women?

House's revision of his theory puts more emphasis on the need for leaders to foster

According to Fiedler's contingency model, situation control favors a leader who is -oriented.

In Fiedler's contingency leadership model,________ is the amount of influence a leader has in his or her immediate work environment.

Starbucks CEO Howard Schultz has made sure his employees have health insurance and work in a positive environment.He could best be described as which type of leader?

"Do my subordinates accept me as a leader?" This question reflects which of the following dimensions of situational control?

Using threats or intimidation to persuade someone is which influence tactic?

The three dimensions of situational control include leader-member relations,position power,and

Reward power results from managers' authority to punish their employees.

According to the contingency model,a relationship-oriented leadership style works best in ______ situations.

____ is the model that requires a manager to assess her own leadership orientation and the level of her situational control.

One of three dimensions of situational control in the contingency leadership model,______ is the extent to which tasks are routine,unambiguous,and easily understood.

The Exceptional Manager: What You Do How You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: the Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture, Structure, and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation, Reducing Conflict

Interpersonal Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Filters

Exam 14: Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader

Organizations may apply trait theory by

Strategic skills-to draft an organization's mission,vision,strategies,and implementation plans

According to House's revised path-goal theory,a leader's style should vary depending on

In the leader-member exchange model,the relationship between leader and follower that is characterized by mutual trust,respect,and liking is known as a(n)________ exchange.

Passive leaders inspire trust in their followers because they express their integrity by being consistent,single-minded,and persistent in pursuit of their goal.

Trina is outgoing,warm,and truly inspirational when she talks about where she wants to lead her division.Her employees seem eager to do anything she asks.Because of her personality and not her position,Trina has ______ power.

Which of the following is characteristic of men in the workplace,compared with women?

House's revision of his theory puts more emphasis on the need for leaders to foster

According to Fiedler's contingency model,______ situation control favors a leader who is ______-oriented.

In Fiedler's contingency leadership model,________ is the amount of influence a leader has in his or her immediate work environment.

Starbucks CEO Howard Schultz has made sure his employees have health insurance and work in a positive environment.He could best be described as which type of leader?

"Do my subordinates accept me as a leader?" This question reflects which of the following dimensions of situational control?

Using threats or intimidation to persuade someone is which influence tactic?

The three dimensions of situational control include leader-member relations,position power,and

Reward power results from managers' authority to punish their employees.

According to the contingency model,a relationship-oriented leadership style works best in ______ situations.

____ is the model that requires a manager to assess her own leadership orientation and the level of her situational control.

One of three dimensions of situational control in the contingency leadership model,______ is the extent to which tasks are routine,unambiguous,and easily understood.

The Exceptional Manager: What You Do How You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: the Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture, Structure, and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation, Reducing Conflict

Interpersonal Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Filters

According to Fiedler's contingency model, situation control favors a leader who is -oriented.