Exam 14: Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader

According to the concept of full-range leadership,leadership behaviors vary along a range from ______ leadership at one extreme to transformational leadership at the other.

(Multiple Choice)

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Question 41

______ power results from one's specialized knowledge.

(Multiple Choice)

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Question 42

The power that managers have resulting from their formal positions within organizations is called ______ power.

(Multiple Choice)

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Question 43

This question contains two parts;be sure to answer both.First,what is servant leadership,and what are the characteristics of a servant leader? Second,assume that you are the manager of a college cafeteria.The cafeteria serves meals to students,faculty,and staff.Describe four different ways in which you might use servant leadership to improve the customer service provided by your staff.

(Essay)

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Question 44

The ______ model of leadership emphasizes that leaders have different sorts of relationships with different employees.

(Multiple Choice)

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Question 45

When Nelson saw Betty in the stockroom stuffing her purse with expensive printer cartridges,Betty was quick to say,"We've been friends since first grade,so I'm sure you won't say anything about this." Betty was using a(n)_____ on Nelson.

(Multiple Choice)

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Question 46

Adaptive,flexible organizational cultures are less likely to foster transformational leadership than bureaucratic ones.

(True/False)

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Question 47

The ______ approach to leadership attempts to identify distinctive characteristics that account for the effectiveness of leaders.

(Multiple Choice)

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Question 48

In the contingency leadership model,the most important component of situational control is position power.

(True/False)

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Question 49

Emily has a charismatic personality,and finds it easy to get others to agree with her.Emily has referent power.

(True/False)

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Question 50

The approach to leadership that suggests that effective leadership behavior depends on the situation at hand is the ______ approach.

(Multiple Choice)

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Question 51

Revised path-goal theory indicates to managers that they must consider

(Multiple Choice)

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Question 52

Employees at Employees Credit Union were really impressed with Ryan,the new CEO.He was the first person who had fully developed a vision for the company about where it could go,and had energized everyone to try to get there.Ryan is a ______ leader.

(Multiple Choice)

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Question 53

Sammie leads a task force charged with restructuring the order-processing system in the organization.The task force is composed of her peers over whom she has little control,and some of whom do not seem to respect her.According to the contingency model,Sammie should adopt a(n)___________ leadership style.

(Multiple Choice)

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Question 54

What is a transactional leader? What is a transformational leader? Explain how the two types of leadership differ.

(Essay)

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Question 55

In the contingency model,if your leadership orientation does not match the situation in your workplace,Fiedler recommends that you

(Multiple Choice)

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Question 56

Leaders especially want ________ who are productive,reliable,honest,cooperative,proactive,and flexible.

(Multiple Choice)

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Question 57

Kim supervises a group of customer service representatives.Kim is respected and well liked by her staff,and she has worked hard to make sure each of them knows how to do their job well.She is responsible for all staffing and reward decisions in her department.Kim has _____ in the contingency model.

(Multiple Choice)

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Question 58

This question contains two parts;be sure to answer both.First,what do followers want in their leaders? Second,think about a person who has been in a leadership position above you (perhaps a teacher or a boss).How well did that person meet each of these criteria?

(Essay)

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Question 59

Karl was put on probation for a string of customer complaints about his poor service and professionalism.His supervisor was using ______ power.

(Multiple Choice)

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Question 60

Showing 41 - 60 of 92

According to the concept of full-range leadership,leadership behaviors vary along a range from ______ leadership at one extreme to transformational leadership at the other.

______ power results from one's specialized knowledge.

The power that managers have resulting from their formal positions within organizations is called ______ power.

The ______ model of leadership emphasizes that leaders have different sorts of relationships with different employees.

When Nelson saw Betty in the stockroom stuffing her purse with expensive printer cartridges,Betty was quick to say,"We've been friends since first grade,so I'm sure you won't say anything about this." Betty was using a(n)_____ on Nelson.

Adaptive,flexible organizational cultures are less likely to foster transformational leadership than bureaucratic ones.

The ______ approach to leadership attempts to identify distinctive characteristics that account for the effectiveness of leaders.

In the contingency leadership model,the most important component of situational control is position power.

Emily has a charismatic personality,and finds it easy to get others to agree with her.Emily has referent power.

The approach to leadership that suggests that effective leadership behavior depends on the situation at hand is the ______ approach.

Revised path-goal theory indicates to managers that they must consider

Employees at Employees Credit Union were really impressed with Ryan,the new CEO.He was the first person who had fully developed a vision for the company about where it could go,and had energized everyone to try to get there.Ryan is a ______ leader.

What is a transactional leader? What is a transformational leader? Explain how the two types of leadership differ.

In the contingency model,if your leadership orientation does not match the situation in your workplace,Fiedler recommends that you

Leaders especially want ________ who are productive,reliable,honest,cooperative,proactive,and flexible.

Kim supervises a group of customer service representatives.Kim is respected and well liked by her staff,and she has worked hard to make sure each of them knows how to do their job well.She is responsible for all staffing and reward decisions in her department.Kim has _____ in the contingency model.

This question contains two parts;be sure to answer both.First,what do followers want in their leaders? Second,think about a person who has been in a leadership position above you (perhaps a teacher or a boss).How well did that person meet each of these criteria?

Karl was put on probation for a string of customer complaints about his poor service and professionalism.His supervisor was using ______ power.

The Exceptional Manager: What You Do How You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: the Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture, Structure, and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation, Reducing Conflict

Interpersonal Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

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