Question 1

Which of the following is considered surface-level diversity?

Accepted Answer

A)  Physical qualities. 
B)  Gender. 
C)  Ethnicity. 
D)  Age 
E)  All of the answers are correct. 
A)  Physical qualities. 
B)  Gender. 
C)  Ethnicity. 
D)  Age 
E)  All of the answers are correct.

Question 2

One survey reported that most Canadian would choose to leave their current job for a more environmentally friendly employer.

Accepted Answer

A) True 
 B)False

Question 3

The concept of values is an important aspect of the stakeholder perspective.

Accepted Answer

A) True 
 B)False

Question 4

Sociology is one of the few disciplines that has not made any contribution to organizational behaviour knowledge.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is a form of knowledge acquisition?

Accepted Answer

A)  Hiring job applicants. 
B)  Research and development. 
C)  Information sessions where employees describe to colleagues unique incidents involving customers. 
D)  All of the answers are correct. 
E)  Hiring job applicants and research and development. 
A)  Hiring job applicants. 
B)  Research and development. 
C)  Information sessions where employees describe to colleagues unique incidents involving customers. 
D)  All of the answers are correct. 
E)  Hiring job applicants and research and development.

Question 6

Organizational efficiency refers to the amount of outputs relative to inputs in the transformation process.

Accepted Answer

A) True 
 B)False

Question 7

Which of these statements about the field of organizational behaviour is TRUE?

Accepted Answer

A)  Organizational behaviour emerged as a distinct field during the 1980s. 
B)  The origins of some organizational behaviour concepts date back to Plato and other Greek philosophers. 
C)  Information technology has almost no effect on organizational behaviour. 
D)  The field of organizational behaviour relies exclusively on ideas generated within the field by organizational behaviour scholars. 
E)  The origins of organizational behaviour are traced mainly to the field of economics. 
A)  Organizational behaviour emerged as a distinct field during the 1980s. 
B)  The origins of some organizational behaviour concepts date back to Plato and other Greek philosophers. 
C)  Information technology has almost no effect on organizational behaviour. 
D)  The field of organizational behaviour relies exclusively on ideas generated within the field by organizational behaviour scholars. 
E)  The origins of organizational behaviour are traced mainly to the field of economics.

Question 8

Which of these statements about globalization and organizational behaviour is TRUE?

Accepted Answer

A)  Globalization has little or no effect on organizational behaviour. 
B)  Globalization has forced organizational behaviour researchers to study only large multinational businesses. 
C)  Globalization emphasizes the need to recognize the contingencies of effective organizational behaviour practice in diverse cultures. 
D)  Globalization has forced organizational behaviour textbooks to study only companies with headquarters in North America. 
E)  Globalization has forced organizational behaviour researchers to study only large multinational businesses and forced organizational behaviour textbooks to study only companies with headquarters in North America. 
A)  Globalization has little or no effect on organizational behaviour. 
B)  Globalization has forced organizational behaviour researchers to study only large multinational businesses. 
C)  Globalization emphasizes the need to recognize the contingencies of effective organizational behaviour practice in diverse cultures. 
D)  Globalization has forced organizational behaviour textbooks to study only companies with headquarters in North America. 
E)  Globalization has forced organizational behaviour researchers to study only large multinational businesses and forced organizational behaviour textbooks to study only companies with headquarters in North America.

Question 9

A technology company wants to move into the field of wireless communications.Unfortunately,few of its employees know enough about the basic technology to acquire emerging knowledge about that field or to launch a separate business unit to enter that market.With respect to learning about wireless technology knowledge,this organization has:

Accepted Answer

A)  too much structural capital. 
B)  low organizational memory. 
C)  high human capital but low relationship capital. 
D)  too much of an open system. 
E)  low human capital. 
A)  too much structural capital. 
B)  low organizational memory. 
C)  high human capital but low relationship capital. 
D)  too much of an open system. 
E)  low human capital.

Question 10

Which of the following is considered counterproductive work behaviour:

Accepted Answer

A)  Insulting others. 
B)  Theft 
C)  Deliberately performing work incorrectly so the organization suffers a loss. 
D)  All of the answers are correct. 
E)  Theft and deliberating performing work incorrectly so the organization suffers a loss. 
A)  Insulting others. 
B)  Theft 
C)  Deliberately performing work incorrectly so the organization suffers a loss. 
D)  All of the answers are correct. 
E)  Theft and deliberating performing work incorrectly so the organization suffers a loss.

Question 11

Employees,suppliers and governments:

Accepted Answer

A)  are organizational stakeholders. 
B)  are rarely considered in organizational behaviour theories. 
C)  represent the three levels of analysis in organizational behaviour. 
D)  are excluded from the open systems anchor. 
E)  All of the answers are correct. 
A)  are organizational stakeholders. 
B)  are rarely considered in organizational behaviour theories. 
C)  represent the three levels of analysis in organizational behaviour. 
D)  are excluded from the open systems anchor. 
E)  All of the answers are correct.

Question 12

One criticism of the high performance work practices perspective is that it promotes shareholder and customer satisfaction at the expense of employee well-being.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is identified as an emerging field from which organizational behaviour is acquiring new knowledge?

Accepted Answer

A)  Industrial engineering 
B)  Information systems 
C)  Anthropology 
D)  Economics 
E)  Psychology 
A)  Industrial engineering 
B)  Information systems 
C)  Anthropology 
D)  Economics 
E)  Psychology

Question 14

Psychology and sociology have contributed many theories and concepts to the field of organizational behaviour.

Accepted Answer

A) True 
 B)False

Question 15

Organizational citizenship behaviours are usually described clearly in job descriptions.

Accepted Answer

A) True 
 B)False

Question 16

As part of the knowledge management process,experimentation mainly affects:

Accepted Answer

A)  measuring intellectual capital 
B)  knowledge acquisition 
C)  organizational memory 
D)  knowledge sharing 
E)  unlearning 
A)  measuring intellectual capital 
B)  knowledge acquisition 
C)  organizational memory 
D)  knowledge sharing 
E)  unlearning

Which of the following is considered surface-level diversity?

One survey reported that most Canadian would choose to leave their current job for a more environmentally friendly employer.

The concept of values is an important aspect of the stakeholder perspective.

Sociology is one of the few disciplines that has not made any contribution to organizational behaviour knowledge.

Which of the following is a form of knowledge acquisition?

Organizational efficiency refers to the amount of outputs relative to inputs in the transformation process.

Which of these statements about the field of organizational behaviour is TRUE?

Which of these statements about globalization and organizational behaviour is TRUE?

Which of the following is considered counterproductive work behaviour:

Employees,suppliers and governments:

One criticism of the high performance work practices perspective is that it promotes shareholder and customer satisfaction at the expense of employee well-being.

Which of the following is identified as an emerging field from which organizational behaviour is acquiring new knowledge?

Psychology and sociology have contributed many theories and concepts to the field of organizational behaviour.

Organizational citizenship behaviours are usually described clearly in job descriptions.

As part of the knowledge management process,experimentation mainly affects:

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 1: Introduction to the Field of Organizational Behaviour

Which of the following is considered surface-level diversity?

One survey reported that most Canadian would choose to leave their current job for a more environmentally friendly employer.

The concept of values is an important aspect of the stakeholder perspective.

Sociology is one of the few disciplines that has not made any contribution to organizational behaviour knowledge.

Which of the following is a form of knowledge acquisition?

Organizational efficiency refers to the amount of outputs relative to inputs in the transformation process.

Which of these statements about the field of organizational behaviour is TRUE?

Which of these statements about globalization and organizational behaviour is TRUE?

Which of the following is considered counterproductive work behaviour:

Employees,suppliers and governments:

One criticism of the high performance work practices perspective is that it promotes shareholder and customer satisfaction at the expense of employee well-being.

Which of the following is identified as an emerging field from which organizational behaviour is acquiring new knowledge?

Psychology and sociology have contributed many theories and concepts to the field of organizational behaviour.

Organizational citizenship behaviours are usually described clearly in job descriptions.

As part of the knowledge management process,experimentation mainly affects:

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters