Question 1

In order to be effective,organizational stories must describe real people and recount true past events.

Accepted Answer

A) True 
 B)False

Question 2

Reality shock improves the organizational socialization process by forcing newcomers to pay more attention to the realities of the workplace.

Accepted Answer

A) True 
 B)False

Question 3

Ceremonies are more formal artifacts than rituals.

Accepted Answer

A) True 
 B)False

Question 4

Organizational culture does which of the following?

Accepted Answer

A)  It is a powerful form of social control that influences employee decisions and behavior. 
B)  It is the social glue that bonds employees together and makes them feel part of the organization. 
C)  It provides a mental model so employees have a common understanding about organizational events. 
D)  It does all of these things. 
E)  It has no effect on employees. 
A)  It is a powerful form of social control that influences employee decisions and behavior. 
B)  It is the social glue that bonds employees together and makes them feel part of the organization. 
C)  It provides a mental model so employees have a common understanding about organizational events. 
D)  It does all of these things. 
E)  It has no effect on employees.

Question 5

According to the attraction-selection-attrition (ASA)theory,job applicants:

Accepted Answer

A)  are attracted to coworkers with similar values and assumptions. 
B)  avoid confrontation. 
C)  do not typically pay much heed to organizational values when applying for work. 
D)  avoid other applicants if they are competing for the same jobs. 
E)  are attracted to companies who are likely to provide them with the greatest rewards. 
A)  are attracted to coworkers with similar values and assumptions. 
B)  avoid confrontation. 
C)  do not typically pay much heed to organizational values when applying for work. 
D)  avoid other applicants if they are competing for the same jobs. 
E)  are attracted to companies who are likely to provide them with the greatest rewards.

Question 6

The best way to measure an organization's culture is to:

Accepted Answer

A)  interview executives. 
B)  look for evidence of its corporate value statements. 
C)  conduct a careful analysis of many organizational artifacts. 
D)  read and analyze the various mission statements produced by the organization. 
E)  ask customers to evaluate the company's effectiveness. 
A)  interview executives. 
B)  look for evidence of its corporate value statements. 
C)  conduct a careful analysis of many organizational artifacts. 
D)  read and analyze the various mission statements produced by the organization. 
E)  ask customers to evaluate the company's effectiveness.

Question 7

Artifacts refer mainly to the paintings and other tangible objects that appear throughout the organization.

Accepted Answer

A) True 
 B)False

Question 8

A major consulting firm is offering a special service whereby it is able to determine the organization's dominant culture and some of its subcultures.The firm says that it does this by statistically analyzing the words and phrases in the company's annual reports,news releases and public speeches by the company's senior executives.The consultancy claims that this is an effective way of identifying the organization's culture because it does not collect any information inside the organization and,consequently,doesn't take time from any employees.Discuss the merits and limitations of this consultancy's ability to determine an organization's culture.

Accepted Answer

Understanding an organization's culture

Question 9

Shared mental models are part of an organization's culture.

Accepted Answer

A) True 
 B)False

Question 10

To develop the most accurate estimate of an organization's culture,we should:

Accepted Answer

A)  survey employees. 
B)  observe workplace behavior. 
C)  investigate physical elements in the workplace. 
D)  do all of these. 
E)  survey employees and observe behaviour, but NOT investigate physical elements in the workplace. 
A)  survey employees. 
B)  observe workplace behavior. 
C)  investigate physical elements in the workplace. 
D)  do all of these. 
E)  survey employees and observe behaviour, but NOT investigate physical elements in the workplace.

Question 11

Organizational culture is a deeply embedded form of social control that influences the thoughts and actions of organizational members.

Accepted Answer

A) True 
 B)False

Question 12

Using attraction-selection-attrition (ASA)theory,explain how organizations tend to maintain and perpetuate their cultures.

Accepted Answer

This answer requires students to describ

Question 13

Deculturation is the best strategy for combining corporate cultures in most mergers.

Accepted Answer

A) True 
 B)False

Question 14

The content of an organization's culture:

Accepted Answer

A)  is usually apparent as soon as a visitor walks in the front door. 
B)  can be placed into one of five main types, such as a "mercenaries" or "communes". 
C)  represents the relative ordering of rewards and status symbols found throughout the organization. 
D)  is all of these things. 
E)  is none of these things. 
A)  is usually apparent as soon as a visitor walks in the front door. 
B)  can be placed into one of five main types, such as a "mercenaries" or "communes". 
C)  represents the relative ordering of rewards and status symbols found throughout the organization. 
D)  is all of these things. 
E)  is none of these things.

Question 15

Researchers have found that an organization's culture may be identified very easily and quickly by looking at one or two observable artifacts.

Accepted Answer

A) True 
 B)False

Question 16

In the context of organizational socialization,the adjustment process is better for:

Accepted Answer

A)  those who rebel against and reject the company's dominant values. 
B)  employees who experience significant levels of reality shock. 
C)  newcomers with diverse work experience. 
D)  people who are able to avoid the encounter stage of socialization. 
E)  individuals who retain their personal identity. 
A)  those who rebel against and reject the company's dominant values. 
B)  employees who experience significant levels of reality shock. 
C)  newcomers with diverse work experience. 
D)  people who are able to avoid the encounter stage of socialization. 
E)  individuals who retain their personal identity.

Question 17

The main purpose of a bicultural audit is to:

Accepted Answer

A)  determine whether your company's organizational culture is sufficiently strong. 
B)  estimate the number of dominant and subcultural values that exist in an organization. 
C)  find out whether people from different countries have the same corporate cultures. 
D)  identify and diagnose differences in the corporate cultures of merging organizations. 
E)  teach new employees the organization's dominant cultural values. 
A)  determine whether your company's organizational culture is sufficiently strong. 
B)  estimate the number of dominant and subcultural values that exist in an organization. 
C)  find out whether people from different countries have the same corporate cultures. 
D)  identify and diagnose differences in the corporate cultures of merging organizations. 
E)  teach new employees the organization's dominant cultural values.

Question 18

The hidden elements of an organization's culture include:

Accepted Answer

A)  physical structures. 
B)  language used in the organization. 
C)  employee values and assumptions. 
D)  All of these are hidden elements of an organization's culture. 
E)  None of these are hidden elements of an organization's culture. 
A)  physical structures. 
B)  language used in the organization. 
C)  employee values and assumptions. 
D)  All of these are hidden elements of an organization's culture. 
E)  None of these are hidden elements of an organization's culture.

Question 19

Organizational countercultures can potentially create conflict and dissension among employees.

Accepted Answer

A) True 
 B)False

Question 20

Which strategy for merging two distinct cultures is recommended when the two companies have relatively weak cultures with overlapping values?

Accepted Answer

A)  Deculturation 
B)  Assimilation 
C)  Separation 
D)  Integration 
E)  None of these strategies is recommended in this situation 
A)  Deculturation 
B)  Assimilation 
C)  Separation 
D)  Integration 
E)  None of these strategies is recommended in this situation

In order to be effective,organizational stories must describe real people and recount true past events.

Reality shock improves the organizational socialization process by forcing newcomers to pay more attention to the realities of the workplace.

Ceremonies are more formal artifacts than rituals.

Organizational culture does which of the following?

According to the attraction-selection-attrition (ASA)theory,job applicants:

The best way to measure an organization's culture is to:

Artifacts refer mainly to the paintings and other tangible objects that appear throughout the organization.

Shared mental models are part of an organization's culture.

To develop the most accurate estimate of an organization's culture,we should:

Organizational culture is a deeply embedded form of social control that influences the thoughts and actions of organizational members.

Using attraction-selection-attrition (ASA)theory,explain how organizations tend to maintain and perpetuate their cultures.

Deculturation is the best strategy for combining corporate cultures in most mergers.

The content of an organization's culture:

Researchers have found that an organization's culture may be identified very easily and quickly by looking at one or two observable artifacts.

In the context of organizational socialization,the adjustment process is better for:

The main purpose of a bicultural audit is to:

The hidden elements of an organization's culture include:

Organizational countercultures can potentially create conflict and dissension among employees.

Which strategy for merging two distinct cultures is recommended when the two companies have relatively weak cultures with overlapping values?

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Change

Filters

Exam 14: Organizational Culture

In order to be effective,organizational stories must describe real people and recount true past events.

Reality shock improves the organizational socialization process by forcing newcomers to pay more attention to the realities of the workplace.

Ceremonies are more formal artifacts than rituals.

Organizational culture does which of the following?

According to the attraction-selection-attrition (ASA)theory,job applicants:

The best way to measure an organization's culture is to:

Artifacts refer mainly to the paintings and other tangible objects that appear throughout the organization.

Shared mental models are part of an organization's culture.

To develop the most accurate estimate of an organization's culture,we should:

Organizational culture is a deeply embedded form of social control that influences the thoughts and actions of organizational members.

Using attraction-selection-attrition (ASA)theory,explain how organizations tend to maintain and perpetuate their cultures.

Deculturation is the best strategy for combining corporate cultures in most mergers.

The content of an organization's culture:

Researchers have found that an organization's culture may be identified very easily and quickly by looking at one or two observable artifacts.

In the context of organizational socialization,the adjustment process is better for:

The main purpose of a bicultural audit is to:

The hidden elements of an organization's culture include:

Organizational countercultures can potentially create conflict and dissension among employees.

Which strategy for merging two distinct cultures is recommended when the two companies have relatively weak cultures with overlapping values?

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Change

Filters