Question 1

Which of these statements about the contact hypothesis is TRUE?

Accepted Answer

A)  Increased contact with someone tends to change our stereotype of the group to which that person belongs. 
B)  Increased contact with someone tends to reduce our tendency to use stereotypes to perceive that person. 
C)  By reducing our contact with people, we develop more accurate perceptions of them. 
D)  All of the answers are correct. 
E)  Increased contact with someone tends to change our stereotype of the group to which that person belongs and tends to reduce our tendency to use stereotypes to perceive that person. 
A)  Increased contact with someone tends to change our stereotype of the group to which that person belongs. 
B)  Increased contact with someone tends to reduce our tendency to use stereotypes to perceive that person. 
C)  By reducing our contact with people, we develop more accurate perceptions of them. 
D)  All of the answers are correct. 
E)  Increased contact with someone tends to change our stereotype of the group to which that person belongs and tends to reduce our tendency to use stereotypes to perceive that person.

Question 2

Stereotyping is partly responsible for prejudice and discrimination.

Accepted Answer

A) True 
 B)False

Question 3

Punishment decreases the frequency of future behaviour whereas negative reinforcement increases or maintains the frequency of future behaviour.

Accepted Answer

A) True 
 B)False

Question 4

Companies with a strong learning orientation warn employees that mistakes will not be tolerated.

Accepted Answer

A) True 
 B)False

Question 5

The four areas of the Johari Window are open,closed,internal and external.

Accepted Answer

A) True 
 B)False

Question 6

Stereotyping is based on which of the following?

Accepted Answer

A)  Social identity theory 
B)  Self-fulfilling prophecy 
C)  Selective attention 
D)  Attribution 
E)  None of the answers apply. 
A)  Social identity theory 
B)  Self-fulfilling prophecy 
C)  Selective attention 
D)  Attribution 
E)  None of the answers apply.

Question 7

The objective of the Johari Window is to:

Accepted Answer

A)  improve our awareness of ourselves. 
B)  help others to understand the reasons behind our actions. 
C)  improve our perceptual process. 
D)  All of the answers are correct. 
E)  improve our awareness of ourselves and improve our perceptual process. 
A)  improve our awareness of ourselves. 
B)  help others to understand the reasons behind our actions. 
C)  improve our perceptual process. 
D)  All of the answers are correct. 
E)  improve our awareness of ourselves and improve our perceptual process.

Question 8

Which of the following is NOT directly an example of categorical thinking?

Accepted Answer

A)  You see someone standing near a group of similar-looking people and assume that person is associated with the group. 
B)  You notice three weeks of weaker sales and conclude that sales will continue to weaken. 
C)  You pay more attention to the most recent information received. 
D)  You learn that another student in your project team comes from a country which is stereotypically viewed as hard-working, so you believe that this student is also hard-working. 
E)  A basketball player has scored more than usual over the past three games, so you conclude that the player is on a winning streak. 
A)  You see someone standing near a group of similar-looking people and assume that person is associated with the group. 
B)  You notice three weeks of weaker sales and conclude that sales will continue to weaken. 
C)  You pay more attention to the most recent information received. 
D)  You learn that another student in your project team comes from a country which is stereotypically viewed as hard-working, so you believe that this student is also hard-working. 
E)  A basketball player has scored more than usual over the past three games, so you conclude that the player is on a winning streak.

Question 9

To what extent is halo effect a problem here?

Accepted Answer

There is a strong likelihood that halo e

Question 10

Stereotyping is an extension of the social identity process.

Accepted Answer

A) True 
 B)False

Question 11

According to the Johari Window,the hidden area is reduced through disclosure.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following increases the future probability of behaviour by removing a negative stimulus after the desired behaviour occurs?

Accepted Answer

A)  Punishment 
B)  Negative reinforcement 
C)  Positive reinforcement 
D)  Extinction 
E)  None of the answers apply. 
A)  Punishment 
B)  Negative reinforcement 
C)  Positive reinforcement 
D)  Extinction 
E)  None of the answers apply.

Question 13

Social identity theory explains why we see unique characteristics in everyone else but not in ourselves.

Accepted Answer

A) True 
 B)False

Question 14

________ is the process of filtering information received by our senses.

Accepted Answer

A)  Personal identity 
B)  Social learning 
C)  Projection 
D)  Stereotyping 
E)  Selective attention 
A)  Personal identity 
B)  Social learning 
C)  Projection 
D)  Stereotyping 
E)  Selective attention

Question 15

The philosophy of positive organizational behaviour states that:

Accepted Answer

A)  employees are more effective when they experience extinction more than other contingencies of reinforcement. 
B)  employees are, by nature, good rather than bad in terms of their ethics and care for others in the world. 
C)  focusing on the positive rather than negative aspects of life will improve organizational success and individual well-being. 
D)  organizational behaviour knowledge offers more positive than negative information about how to survive in organizations. 
E)  employees process more quickly positive rather than negative information. 
A)  employees are more effective when they experience extinction more than other contingencies of reinforcement. 
B)  employees are, by nature, good rather than bad in terms of their ethics and care for others in the world. 
C)  focusing on the positive rather than negative aspects of life will improve organizational success and individual well-being. 
D)  organizational behaviour knowledge offers more positive than negative information about how to survive in organizations. 
E)  employees process more quickly positive rather than negative information.

Question 16

Employee satisfaction with work accomplishments is influenced to a large degree by whether they take credit for those accomplishments or attribute the success to external causes.

Accepted Answer

A) True 
 B)False

Question 17

Most knowledge in organizations is tacit rather than explicit.

Accepted Answer

A) True 
 B)False

Question 18

The perceptual process begins by attributing behaviour to internal or external causes.

Accepted Answer

A) True 
 B)False

Question 19

The variable ratio schedule of reinforcement makes behaviour highly resistant to extinction.

Accepted Answer

A) True 
 B)False

Question 20

Which of these statements about diversity awareness training is FALSE?

Accepted Answer

A)  Diversity awareness training is mainly intended to correct deep-rooted prejudice or intolerance in the workplace. 
B)  Diversity awareness training helps employees to learn, and eventually overcome, the more subtle forms of bias that emerge from distorted stereotypes. 
C)  Diversity awareness training may include role-plays and exercises. 
D)  Diversity motivates people to block inaccurate perceptions arising from ingrained stereotypes. 
E)  Diversity awareness training is important as the workforce becomes more diverse. 
A)  Diversity awareness training is mainly intended to correct deep-rooted prejudice or intolerance in the workplace. 
B)  Diversity awareness training helps employees to learn, and eventually overcome, the more subtle forms of bias that emerge from distorted stereotypes. 
C)  Diversity awareness training may include role-plays and exercises. 
D)  Diversity motivates people to block inaccurate perceptions arising from ingrained stereotypes. 
E)  Diversity awareness training is important as the workforce becomes more diverse.

Which of these statements about the contact hypothesis is TRUE?

Stereotyping is partly responsible for prejudice and discrimination.

Punishment decreases the frequency of future behaviour whereas negative reinforcement increases or maintains the frequency of future behaviour.

Companies with a strong learning orientation warn employees that mistakes will not be tolerated.

The four areas of the Johari Window are open,closed,internal and external.

Stereotyping is based on which of the following?

The objective of the Johari Window is to:

Which of the following is NOT directly an example of categorical thinking?

To what extent is halo effect a problem here?

Stereotyping is an extension of the social identity process.

According to the Johari Window,the hidden area is reduced through disclosure.

Which of the following increases the future probability of behaviour by removing a negative stimulus after the desired behaviour occurs?

Social identity theory explains why we see unique characteristics in everyone else but not in ourselves.

________ is the process of filtering information received by our senses.

The philosophy of positive organizational behaviour states that:

Employee satisfaction with work accomplishments is influenced to a large degree by whether they take credit for those accomplishments or attribute the success to external causes.

Most knowledge in organizations is tacit rather than explicit.

The perceptual process begins by attributing behaviour to internal or external causes.

The variable ratio schedule of reinforcement makes behaviour highly resistant to extinction.

Which of these statements about diversity awareness training is FALSE?

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 3: Perceiving Ourselves and Others in Organizations

Which of these statements about the contact hypothesis is TRUE?

Stereotyping is partly responsible for prejudice and discrimination.

Punishment decreases the frequency of future behaviour whereas negative reinforcement increases or maintains the frequency of future behaviour.

Companies with a strong learning orientation warn employees that mistakes will not be tolerated.

The four areas of the Johari Window are open,closed,internal and external.

Stereotyping is based on which of the following?

The objective of the Johari Window is to:

Which of the following is NOT directly an example of categorical thinking?

To what extent is halo effect a problem here?

Stereotyping is an extension of the social identity process.

According to the Johari Window,the hidden area is reduced through disclosure.

Which of the following increases the future probability of behaviour by removing a negative stimulus after the desired behaviour occurs?

Social identity theory explains why we see unique characteristics in everyone else but not in ourselves.

________ is the process of filtering information received by our senses.

The philosophy of positive organizational behaviour states that:

Employee satisfaction with work accomplishments is influenced to a large degree by whether they take credit for those accomplishments or attribute the success to external causes.

Most knowledge in organizations is tacit rather than explicit.

The perceptual process begins by attributing behaviour to internal or external causes.

The variable ratio schedule of reinforcement makes behaviour highly resistant to extinction.

Which of these statements about diversity awareness training is FALSE?

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters