Exam 1: The Nature of Negotiation

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The parties prefer to negotiate and search for agreement rather than to fight openly,have one side dominate and the other capitulate,permanently break off contact,or take their dispute to a higher authority to resolve it.

(True/False)
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Negotiators do not have to be versatile in their comfort and use of both major strategic approaches to be successful.

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The ____________ of people's goals,and the ____________ of the situation in which they are going to negotiate,strongly shapes negotiation processes and outcomes.

(Short Answer)
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A situation in which solutions exist so that both parties are trying to find a mutually acceptable solution to a complex conflict is known as which of the following?

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Define synergy?

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Negotiation situations have fundamentally the same characteristics.

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How much to believe of what the other party tells you

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A zero-sum situation is a situation in which individuals are so linked together that there is a positive correlation between their goal attainments.

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The mix of convergent and conflicting goals characterizes many ____________ relationships.

(Short Answer)
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What are concessions?

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In any industry in which repeat business is done with the same parties,there is always a balance between pushing the limit on any particular negotiation and making sure the other party-and your relationship with him-survives intact.

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Which of the following contribute to conflict's destructive image?

(Multiple Choice)
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The two-dimensional framework called the _______________________ postulates that people in conflict have two independent types of concern.

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A creative negotiation that meets the objectives of all sides may not require compromise.

(True/False)
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An individual who pursues his or her own outcomes strongly and shows little concern for whether the other party obtains his or her desired outcomes is using another of the following strategies.Which one?

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What are the five major strategies for conflict management (as identified in the Dual Concerns framework)?

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Two of the dilemmas in mutual adjustment that all negotiators face are the dilemma of ____________ and the dilemma of ____________.

(Short Answer)
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Explain how conflict is a potential consequence of interdependent relationships.

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When one party accepts a change in his or her position,a ____________ has been made.

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Which of the following statements about conflict is true?

(Multiple Choice)
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