Exam 10: Relationships in Negotiation

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Trust development is a mutual process,and while parties can initiate actions which may move the trust-development process forward,the strongest trust must be mutually developed at a pace acceptable to both parties.

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Negotiations occur in a rich and complex social context that has a significant impact on how the ____________ interact and how the process evolves.

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What are Lewicki and Tomlinson's two types of trust?

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In communal sharing,collective identity takes precedence over ________________.

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It is the early research on trust that has revealed somewhat more complex relationships between trust and negotiation behavior.

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Under the four actions to manage the different forms of trust in negotiations,describe the basic steps to increase calculus-based trust.

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Define identification-based trust.

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Which type of justice is about the process of determining outcomes?

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Idiosyncratic deals must be managed effectively in order to make sure they can exist without disrupting others' sense of fairness.

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An example of authority ranking as a form of relationship would include

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McAllister defines ____________ as "an individual's belief in and willingness to act on the words,actions and decisions of another."

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First impressions and early experiences with others are powerful in shaping others' expectations;once these expectations are shaped,they become easy to change over time.

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Denise Rousseau has researched and defined the "idiosyncratic deal" as the unique ways that employers may come to treat certain employees compared to others in the same office or environment.Which observation stated below is inaccurate?

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Trying to overcome a bad reputation,rebuilding trust,or restoring ____________ to a relationship are much easier to talk about than to actually do!

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What role does trust play in an online negotiation?

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Which of the following parameters shapes our understanding of relationship negotiation strategy and tactics?

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Integrative processes tend to increase trust,while more ____________ processes are likely to decrease trust.

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One of the disadvantages of negotiating in a game or simulation is that there is a defined end.

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How does context affect negotiation?

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Which question that should be asked about working on the improvement of a relationship is false?

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