Question 1

Lean manufacturing refers to just in time production coupled with total quality control.

Accepted Answer

A) True 
 B)False

Question 2

Current issues in OSCM do not include:

Accepted Answer

A)  Coordinating relationships between organizations. 
B)  Making senior management aware that OSCM can be a competitive weapon. 
C)  The triple bottom line. 
D)  Managing customer touch points. 
E)  Increasing global supply chain employment. 
A)  Coordinating relationships between organizations. 
B)  Making senior management aware that OSCM can be a competitive weapon. 
C)  The triple bottom line. 
D)  Managing customer touch points. 
E)  Increasing global supply chain employment.

Question 3

Which of the following is not a measure of operations and supply chain management efficiency used by Wall Street?

Accepted Answer

A)  Inventory turnover 
B)  Revenue per employee 
C)  Receivable turnover 
D)  Earnings per share 
E)  Asset turnover 
A)  Inventory turnover 
B)  Revenue per employee 
C)  Receivable turnover 
D)  Earnings per share 
E)  Asset turnover

Question 4

All managers should understand the basic principles that guide the design of transformation processes.

Accepted Answer

A) True 
 B)False

Question 5

"Green belt" programs are coordinated public works projects aimed a placing an environmentally friendly zone around major cities.

Accepted Answer

A) True 
 B)False

Question 6

The approach that advocates making revolutionary changes as opposed to evolutionary changes is called creation theory.

Accepted Answer

A) True 
 B)False

Question 7

Services are homogeneous.

Accepted Answer

A) True 
 B)False

Question 8

A process can be effective without being efficient.

Accepted Answer

A) True 
 B)False

Question 9

The approach that advocates making revolutionary changes as opposed to evolutionary changes is called "business process reengineering."

Accepted Answer

A) True 
 B)False

Question 10

The Baldrige National Quality Award was started under the direction of the National Institute of Standards and Technology.

Accepted Answer

A) True 
 B)False

Question 11

The term "electronic commerce" refers to the buying and selling of electronic products and devices.

Accepted Answer

A) True 
 B)False

Question 12

Operations and supply management changes constantly because of the dynamic nature of competing in global business and the constant evolution of information technology.

Accepted Answer

A) True 
 B)False

Question 13

Although planning involves determining how the various supply chain processes (sourcing,making,delivering,and returning)will be met,planning itself is not considered a supply chain process.

Accepted Answer

A) True 
 B)False

Question 14

Wall Street analysts are not particularly concerned with how efficient companies are from an operations and supply management view.

Accepted Answer

A) True 
 B)False

Question 15

The supply chain processes mentioned in the textbook are: planning,sourcing,delivering,and returning.

Accepted Answer

A) True 
 B)False

Question 16

In contrast to careers in finance and marketing,careers in OSCM involve hands-on involvement with people and processes.

Accepted Answer

A) True 
 B)False

Question 17

Returning involves processes for receiving worn-out,defective,and excess products back from customers but does not involve support for customers who have problems with the product.

Accepted Answer

A) True 
 B)False

Question 18

OSCM is a functional field of business with clear line management responsibilities.

Accepted Answer

A) True 
 B)False

Question 19

Discuss the role of efficiency and effectiveness in the creation of value.

Accepted Answer

A successful response to this question r

Question 20

Investors pay close attention to efficiency and productivity measures like net income per employee because they are interested in how well the firm manages its workforce relations.

Accepted Answer

A) True 
 B)False

Lean manufacturing refers to just in time production coupled with total quality control.

Current issues in OSCM do not include:

Which of the following is not a measure of operations and supply chain management efficiency used by Wall Street?

All managers should understand the basic principles that guide the design of transformation processes.

"Green belt" programs are coordinated public works projects aimed a placing an environmentally friendly zone around major cities.

The approach that advocates making revolutionary changes as opposed to evolutionary changes is called creation theory.

Services are homogeneous.

A process can be effective without being efficient.

The approach that advocates making revolutionary changes as opposed to evolutionary changes is called "business process reengineering."

The Baldrige National Quality Award was started under the direction of the National Institute of Standards and Technology.

The term "electronic commerce" refers to the buying and selling of electronic products and devices.

Operations and supply management changes constantly because of the dynamic nature of competing in global business and the constant evolution of information technology.

Although planning involves determining how the various supply chain processes (sourcing,making,delivering,and returning)will be met,planning itself is not considered a supply chain process.

Wall Street analysts are not particularly concerned with how efficient companies are from an operations and supply management view.

The supply chain processes mentioned in the textbook are: planning,sourcing,delivering,and returning.

In contrast to careers in finance and marketing,careers in OSCM involve hands-on involvement with people and processes.

Returning involves processes for receiving worn-out,defective,and excess products back from customers but does not involve support for customers who have problems with the product.

OSCM is a functional field of business with clear line management responsibilities.

Discuss the role of efficiency and effectiveness in the creation of value.

Investors pay close attention to efficiency and productivity measures like net income per employee because they are interested in how well the firm manages its workforce relations.

Strategy and Sustainability

Forecasting

Strategic Capacity Management

Projects

Manufacturing and Service Processes

Service Processes

Sales and Operations Planning

Material Requirements Planning

Quality Management and Six Sigma

Inventory Management

Lean Supply Chains

Global Sourcing and Procurement

Location, Logistics, and Distribution

Filters

Exam 1: Operations and Supply Chain Management

Lean manufacturing refers to just in time production coupled with total quality control.

Current issues in OSCM do not include:

Which of the following is not a measure of operations and supply chain management efficiency used by Wall Street?

All managers should understand the basic principles that guide the design of transformation processes.

"Green belt" programs are coordinated public works projects aimed a placing an environmentally friendly zone around major cities.

The approach that advocates making revolutionary changes as opposed to evolutionary changes is called creation theory.

Services are homogeneous.

A process can be effective without being efficient.

The approach that advocates making revolutionary changes as opposed to evolutionary changes is called "business process reengineering."

The Baldrige National Quality Award was started under the direction of the National Institute of Standards and Technology.

The term "electronic commerce" refers to the buying and selling of electronic products and devices.

Operations and supply management changes constantly because of the dynamic nature of competing in global business and the constant evolution of information technology.

Although planning involves determining how the various supply chain processes (sourcing,making,delivering,and returning)will be met,planning itself is not considered a supply chain process.

Wall Street analysts are not particularly concerned with how efficient companies are from an operations and supply management view.

The supply chain processes mentioned in the textbook are: planning,sourcing,delivering,and returning.

In contrast to careers in finance and marketing,careers in OSCM involve hands-on involvement with people and processes.

Returning involves processes for receiving worn-out,defective,and excess products back from customers but does not involve support for customers who have problems with the product.

OSCM is a functional field of business with clear line management responsibilities.

Discuss the role of efficiency and effectiveness in the creation of value.

Investors pay close attention to efficiency and productivity measures like net income per employee because they are interested in how well the firm manages its workforce relations.

Strategy and Sustainability

Forecasting

Strategic Capacity Management

Projects

Manufacturing and Service Processes

Service Processes

Sales and Operations Planning

Material Requirements Planning

Quality Management and Six Sigma

Inventory Management

Lean Supply Chains

Global Sourcing and Procurement

Location, Logistics, and Distribution

Filters