Exam 4: Strategic Capacity Management

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In solving a decision tree problem,calculations start at the ends of the "branches" of the tree and work backwards to the base of the tree.

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Capacity flexibility means having the ability to rapidly increase or decrease production levels,or to shift production capacity quickly from one product or service to another.

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The larger the capacity cushion the better.

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When a firm's design capacity is less than the capacity required to meet its demand,it is said to have a negative capacity cushion.

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The way to build in greater flexibility in your workers is to do which of the following?

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Because services cannot be stored for later use,service managers consider time as one of their supplies or resources.

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A chance node on a decision tree has four possible outcomes each worth $100,000.The probabilities of the outcomes occurring are assessed as 10%,27%,43% and 20%.What is the expected value of this chance node? ____________________

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Economies of scope exist when multiple products can be produced at a lower cost in combination than they can separately.

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The objective of strategic capacity planning is to determine the overall capacity level of capital intensive resources (including facilities,equipment,and overall labor force size)that best supports the company's short-range competitive strategy.

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What is an important difference between capacity planning in services as contrasted to capacity planning in manufacturing operations?

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Overtime and personnel transfers are solutions to capacity problems in the intermediate term.

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If the actual output of a piece of equipment during an hour is 500 units and it's best operating level is at a rate of 400 units per hour,which of the following is the capacity utilization rate?

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Low rates of capacity utilization in service organizations are never appropriate.

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The problem of keeping demand sufficiently high to keep a large factory busy is a sales issue and not a diseconomy of scale.

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At a decision point in a decision tree,which machine would you select when trying to maximize payoff when the anticipated benefit of selecting machine A is $45,000 with a probability of 90%;the expected benefit of selecting machine B is $80,000 with a probability of 50% and the expected benefit of selecting machine C is $60,000 with a probability of 75%?

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Best operating level is the volume of output at which average unit cost is minimized.

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Capacity planning is generally viewed in three time durations: Immediate,Intermediate and Indeterminate.

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Which of the following models uses a schematic model of the sequence of steps in a problem and the conditions and consequences of each step?

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Sharing capacity is a common source of external capacity.

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The ability to rapidly and inexpensively switch production from one product to another enables what are sometimes referred to as:

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