Exam 9: Improving Job Performance With Goals, Feedback, Rewards, and Positive Reinforcement

_____ is an example of a pay for performance system.

Which of the following is a situational factor that influences the performance improvement cycle?

Social rewards are a type of _____ reward.

Every instance of a target behavior is reinforced when an intermittent reinforcement schedule is in effect.

A(n) _____ goal targets specific end result.

Provide a workable plan for maximizing the motivational impact of extrinsic rewards?

When an organization uses the performance: results criterion, rewards are distributed based on customary or contractual considerations.

_____ is the process of weakening behavior through the contingent presentation of something displeasing.

Job knowledge and quality of supervision are desired outcomes of the performance improvement cycle.

Feedback serves a motivational role when it serves as a reward or promises a reward.

People with a high performance-avoid goal orientation focus on trying to avoid positive outcomes.

Psychic rewards are a type of _____ reward.

Using 360-degree feedback to trigger pay and personnel decisions builds trust.

People tend to perceive and recall negative feedback more accurately than they do positive feedback.

When an organization uses nonperformance considerations reward distribution criterion, rewards are distributed based on tenure and equity.

Anna blinks her eyes whenever she looks up at the sun. This is an example of _____.

Employees with a clear line of sight understand the organization's strategic goals and know what actions they need to take, both individually and as team members.

Possible sources of 360-degree feedback include managers, subordinates, and peers.

Barbara is training her new puppy to sit on command. Every time the puppy responds correctly, it receives a treat. Barbara is using a _____ reinforcement schedule.

Positive reinforcement is the process of strengthening a behavior by contingently withdrawing something displeasing.