Exam 9: Project Human Resource Management

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____________________ is the potential ability to influence behavior to get people to do things they would not otherwise do.

(Short Answer)
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A(n)________________________________________ is a specific type of organizational chart that shows which organizational units are responsible for which work items.

(Short Answer)
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Resource leveling results in fewer problems for project personnel and accounting departments.

(True/False)
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If organizations want to be successful at implementing information technology projects,they need to understand the importance of project _________________________ and take actions to make effective use of people.

(Short Answer)
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____ is based on an individual's personal charisma.

(Multiple Choice)
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As the job market changes,people should upgrade their skills to remain marketable and flexible.

(True/False)
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A(n)____ is a column chart that shows the number of resources assigned to a project over time.

(Multiple Choice)
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People who believe in ____ assume that the average worker wants to be directed and prefers to avoid responsibility.

(Multiple Choice)
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The global job market for information technology workers is contracting.

(True/False)
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Psychologist David Merril describes ____ as reactive and task-oriented.

(Multiple Choice)
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Maslow's hierarchy of needs states that people's behaviors are guided or motivated by a sequence of needs.

(True/False)
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____________________ is listening with the intent to understand.

(Short Answer)
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Some organizations use ____________________ to show Responsibility,Accountability,Consultation,and Informed roles for project stakeholders.

(Short Answer)
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The ________________________________________ allocates work to responsible and performing organizations,teams,or individuals,depending on the desired level of detail.

(Short Answer)
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Project managers often recommend that people take specific training courses to improve individual and team development.

(True/False)
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Schedules tend to focus primarily on time rather than on both time and resources.

(True/False)
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What are the five stages of the Tuckman model? Briefly describe each stage.

(Essay)
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____ involves building individual and group skills to enhance project performance.

(Multiple Choice)
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____ involves identifying and documenting project roles,responsibilities,and reporting relationships.

(Multiple Choice)
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According to Thamhain and Wilemon,____ is the ability to improve a worker's position.

(Multiple Choice)
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