Question 1

People who tend to be sociable, outgoing, and friendly are said to ________.

Accepted Answer

A)  be extraverts 
B)  be introverts 
C)  have low self-esteem 
D)  be conscientious 
E)  have an internal locus of control 
A)  be extraverts 
B)  be introverts 
C)  have low self-esteem 
D)  be conscientious 
E)  have an internal locus of control

Question 2

Define the needs for achievement, affiliation, and power that affect managerial behavior.

Accepted Answer

Psychologist David McClelland has extens

Question 3

Emotional intelligence concerns understanding and managing the moods and emotions of others but not oneself.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following traits is likely to help a manager in keeping high standards for himself or herself and pushing ahead on hard projects?

Accepted Answer

A)  High neuroticism 
B)  High need for affiliation 
C)  High external locus of control 
D)  High need for power 
E)  High self-esteem 
A)  High neuroticism 
B)  High need for affiliation 
C)  High external locus of control 
D)  High need for power 
E)  High self-esteem

Question 5

A(n) ________ is a collection of feelings and beliefs.

Accepted Answer

A)  habit 
B)  attitude 
C)  value 
D)  norm 
E)  aptitude 
A)  habit 
B)  attitude 
C)  value 
D)  norm 
E)  aptitude

Question 6

The attraction-selection-attrition framework suggests that employees who are dissimilar in personality from that of the founders are more likely to leave the organization over time.

Accepted Answer

A) True 
 B)False

Question 7

Whenever Cate does not perform well in a test, she blames it on the lack of preparedness on her part. Cate is said to have ________.

Accepted Answer

A)  an external locus of control 
B)  low self-esteem 
C)  a low sense of achievement 
D)  high neuroticism 
E)  an internal locus of control 
A)  an external locus of control 
B)  low self-esteem 
C)  a low sense of achievement 
D)  high neuroticism 
E)  an internal locus of control

Question 8

A(n) ________ value is a personal conviction about desired modes of conduct or ways of behaving.

Accepted Answer

A)  terminal 
B)  personal 
C)  social 
D)  ends 
E)  instrumental 
A)  terminal 
B)  personal 
C)  social 
D)  ends 
E)  instrumental

Question 9

Emotional intelligence can help managers perform interpersonal roles like that of a ________.

Accepted Answer

A)  resource allocator 
B)  monitor 
C)  planner 
D)  liaison 
E)  decision maker 
A)  resource allocator 
B)  monitor 
C)  planner 
D)  liaison 
E)  decision maker

Question 10

People who are low on extraversion still experience positive moods.

Accepted Answer

A) True 
 B)False

Question 11

Downsizing tends to increase employee satisfaction because employees' increased workloads make them feel more responsible and empowered.

Accepted Answer

A) True 
 B)False

Question 12

The tendency to experience positive emotions and moods and feel good about oneself and the rest of the world is known as ________.

Accepted Answer

A)  conscientiousness 
B)  openness to experience 
C)  rationality 
D)  extraversion 
E)  social recognition 
A)  conscientiousness 
B)  openness to experience 
C)  rationality 
D)  extraversion 
E)  social recognition

Question 13

The tendency of a person to feel bad emotions and moods, to feel distressed, and to be critical of oneself and others is called ________.

Accepted Answer

A)  agreeableness 
B)  conscientiousness 
C)  negative affectivity 
D)  high on self-esteem 
E)  optimism 
A)  agreeableness 
B)  conscientiousness 
C)  negative affectivity 
D)  high on self-esteem 
E)  optimism

Question 14

Discuss organizational commitment and its relationship to organizational culture.

Accepted Answer

Organizational commitment is the collect

Question 15

Managers who are high on the conscientiousness continuum are organized and self-disciplined.

Accepted Answer

A) True 
 B)False

Question 16

The collection of feelings and beliefs that managers have about their current jobs is referred to as ________.

Accepted Answer

A)  organizational citizenship behavior 
B)  job satisfaction 
C)  organizational culture 
D)  organizational commitment 
E)  emotional intelligence 
A)  organizational citizenship behavior 
B)  job satisfaction 
C)  organizational culture 
D)  organizational commitment 
E)  emotional intelligence

Question 17

Discuss extraversion. How does it affect managers' thoughts, feelings, and behaviors?

Accepted Answer

Extraversion is the tendency to experien

Question 18

Jayden, a production manager at AKC Inc., has successfully developed a cost-effective nebulizer that has made a lasting contribution to the firm. Which of the following terminal values of Jayden is discussed here?

Accepted Answer

A)  Need for affiliation 
B)  Sense of accomplishment 
C)  Need for power 
D)  Self-esteem 
E)  Need for recognition 
A)  Need for affiliation 
B)  Sense of accomplishment 
C)  Need for power 
D)  Self-esteem 
E)  Need for recognition

Question 19

People who are most likely to experience negative moods ________.

Accepted Answer

A)  are high on negative affectivity 
B)  are low on negative affectivity 
C)  are low on positive affectivity 
D)  are high on positive affectivity 
E)  have balanced affectivity 
A)  are high on negative affectivity 
B)  are low on negative affectivity 
C)  are low on positive affectivity 
D)  are high on positive affectivity 
E)  have balanced affectivity

Question 20

Which of the following defines emotion?

Accepted Answer

A)  A feeling or state of mind 
B)  Intense, relatively short-lived feelings 
C)  Superficial, relatively long-lived feelings 
D)  A condition 
E)  Clear, sound reasoning 
A)  A feeling or state of mind 
B)  Intense, relatively short-lived feelings 
C)  Superficial, relatively long-lived feelings 
D)  A condition 
E)  Clear, sound reasoning

People who tend to be sociable, outgoing, and friendly are said to ________.

Define the needs for achievement, affiliation, and power that affect managerial behavior.

Emotional intelligence concerns understanding and managing the moods and emotions of others but not oneself.

Which of the following traits is likely to help a manager in keeping high standards for himself or herself and pushing ahead on hard projects?

A(n) ________ is a collection of feelings and beliefs.

The attraction-selection-attrition framework suggests that employees who are dissimilar in personality from that of the founders are more likely to leave the organization over time.

Whenever Cate does not perform well in a test, she blames it on the lack of preparedness on her part. Cate is said to have ________.

A(n) ________ value is a personal conviction about desired modes of conduct or ways of behaving.

Emotional intelligence can help managers perform interpersonal roles like that of a ________.

People who are low on extraversion still experience positive moods.

Downsizing tends to increase employee satisfaction because employees' increased workloads make them feel more responsible and empowered.

The tendency to experience positive emotions and moods and feel good about oneself and the rest of the world is known as ________.

The tendency of a person to feel bad emotions and moods, to feel distressed, and to be critical of oneself and others is called ________.

Discuss organizational commitment and its relationship to organizational culture.

Managers who are high on the conscientiousness continuum are organized and self-disciplined.

The collection of feelings and beliefs that managers have about their current jobs is referred to as ________.

Discuss extraversion. How does it affect managers' thoughts, feelings, and behaviors?

Jayden, a production manager at AKC Inc., has successfully developed a cost-effective nebulizer that has made a lasting contribution to the firm. Which of the following terminal values of Jayden is discussed here?

People who are most likely to experience negative moods ________.

Which of the following defines emotion?

The Management Process Today

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and

Filters

Exam 2: Values, Attitudes, Emotions, and Culture: the Manager As a Person

People who tend to be sociable, outgoing, and friendly are said to ________.

Define the needs for achievement, affiliation, and power that affect managerial behavior.

Emotional intelligence concerns understanding and managing the moods and emotions of others but not oneself.

Which of the following traits is likely to help a manager in keeping high standards for himself or herself and pushing ahead on hard projects?

A(n) ________ is a collection of feelings and beliefs.

The attraction-selection-attrition framework suggests that employees who are dissimilar in personality from that of the founders are more likely to leave the organization over time.

Whenever Cate does not perform well in a test, she blames it on the lack of preparedness on her part. Cate is said to have ________.

A(n) ________ value is a personal conviction about desired modes of conduct or ways of behaving.

Emotional intelligence can help managers perform interpersonal roles like that of a ________.

People who are low on extraversion still experience positive moods.

Downsizing tends to increase employee satisfaction because employees' increased workloads make them feel more responsible and empowered.

The tendency to experience positive emotions and moods and feel good about oneself and the rest of the world is known as ________.

The tendency of a person to feel bad emotions and moods, to feel distressed, and to be critical of oneself and others is called ________.

Discuss organizational commitment and its relationship to organizational culture.

Managers who are high on the conscientiousness continuum are organized and self-disciplined.

The collection of feelings and beliefs that managers have about their current jobs is referred to as ________.

Discuss extraversion. How does it affect managers' thoughts, feelings, and behaviors?

Jayden, a production manager at AKC Inc., has successfully developed a cost-effective nebulizer that has made a lasting contribution to the firm. Which of the following terminal values of Jayden is discussed here?

People who are most likely to experience negative moods ________.

Which of the following defines emotion?

The Management Process Today

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and

Filters