Exam 8: Managing Employee Behavior

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The _______________ under the Bill of Rights guarantees due process and equal protection.

(Multiple Choice)
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One reason that management should be concerned about incivility between colleagues is that can escalate to a more intense form of interaction,such as aggression or violence.

(True/False)
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The _______________ under the Bill of Rights protects an employee's freedom of speech and association.

(Multiple Choice)
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The financial cost of the Enron scandal to employees,executives,the surrounding community,and society is estimated to exceed _______________.

(Multiple Choice)
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A work group with deviant norms about theft,through its behaviors,can display what,when,and where to steal.

(True/False)
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Identify three types of sexual harassment.

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What is white-collar crime?

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Bullying differs from "normal" conflict with peers in that bullying is characterized by:

(Multiple Choice)
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A study of over 12,000 employees found that _______________ had engaged in such workplace misbehaviors as goldbricking,sick time abuses,and/or fraud at least once.

(Multiple Choice)
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Which of the following is a form of direct aggression?

(Multiple Choice)
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Three types of organizational sabotage targets exist.They include all of the following except:

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Within the Vardi and Weitz model,instrumental force represents an individual's personal interests and beliefs.

(True/False)
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_______________ is a combination of motive and opportunity.

(Multiple Choice)
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Explain what is meant by management interventions and the points at which these interventions may be made.

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Sabotage is usually the method of choice of person who _______________.

(Multiple Choice)
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Psychological sexual harassment occurs when sex-related behavior interferes with an employee's work performance or creates an intimidating,hostile,or offensive working environment.

(True/False)
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If an employer offered a promotion in exchange for a sexual favor it would be considered ________ harassment.

(Multiple Choice)
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The U.S.Equal Employment Opportunity Commission tracks sexual harassment cases.What do their statistics indicate regarding the cost sexual harassment for employers?

(Essay)
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An example of behavior that may be considered as "aggressive" is _______________.

(Multiple Choice)
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The most efficient misbehavior intervention point is _______________.

(Multiple Choice)
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