Exam 13: Communicating Effectively

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Complex language has been identified as _____________ to effective communication.

(Multiple Choice)
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Previous experiences can cause different individuals to interpret the same communication in different ways.

(True/False)
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At least _____ percent of the gossip that travels through the grapevine is said to be true.

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The grapevine transmits information ______.

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Name five mediums that organizations use to provide information to members.

(Essay)
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When describing the elements of the communications process,the __________ is the carrier of the message.

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A medium that enables high richness is more likely to result in _______________ between individuals or groups.

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What is selective listening? Provide an example.

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When verbal and nonverbal messages conflict,receivers tend to place more faith in the verbal message.

(True/False)
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About 75 percent of all communication is:

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List some of the positive and negative consequences of groups developing and using words and phrases that have meaning only to members.

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All of the following are forms of indirect feedback except:

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The amount of personal space that an individual likes to maintain can shift temporarily,depending on the physical surroundings.

(True/False)
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Why is two-way communication typically preferred over one-way communication?

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What are the basic elements of the communications model?

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Cultural anthropologists Edward T.and Mildred R.Hall theorize that communication can be divided into several culturally determined parts: words,space,time,and _______________.

(Multiple Choice)
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If noise exists during a communication,complete understanding will not occur.

(True/False)
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What is the difference between videoconferencing and teleconferencing?

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Messages are more likely to be misunderstood when they are competing with other messages.

(True/False)
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_______________ communication cuts across functions and levels in an organization.

(Multiple Choice)
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