Exam 2: Major Business Initiatives

If every technology officer working for your organization reported to you, your title would be _____.

What is the primary focus of supply chain management (SCM)?

The most popular and well-known _____ is Wikipedia.

What is a distribution chain?

An e-collaboration system supports integrated collaborative work environments, knowledge management, social networking, e-learning, and open-source collaboration.

Optimizing what keeps the cost of transporting materials as low as possible?

Collaboration systems are designed to support the sharing and flow of information between companies.

If you rewarded employees for trying new technologies even if they prove to be unsuccessful, what would you be encouraging?

_____ and _____ refer to keeping the cost of purchased parts and products at acceptable levels.

What term is used to describe teams whose members are located in varied geographical locations and whose work is supported by specialized ICE software?

According to the authors, which information technology will change the face of business with respect to finding and making new contacts and facilitating learning?

Which systems are typically used to support customers or sales?

What is open-source information?

The chief privacy officer is responsible for ensuring that only the people who should see information have access to that information.

One function in CRM is the sales force automation (SFA) system. What is its purpose?

Business intelligence supports the capturing, organization, and dissemination of knowledge throughout an organization.

_____ refers to how the IT function is placed structurally within an organization and the organization's philosophical approach to the development.

A supply chain management system automates inventory tracking but still requires that information be transferred manually.

Virtual teams work in an integrated collaboration environment (ICE).

_____ tools are IT-enabled systems that facilitate learning.