Question 1

Define bias-free language.

Accepted Answer

Bias-free language avoids word

Question 2

The connotative meaning of a word is ______________

Accepted Answer

A) its dictionary meaning. 
B) its literal meaning. 
C) all the associations and feelings the word evokes. 
D) its objective meaning. 
A) its dictionary meaning. 
B) its literal meaning. 
C) all the associations and feelings the word evokes. 
D) its objective meaning.

Question 3

List at least two types of biased language and explain how to avoid each type.

Accepted Answer

(1)Gender bias:Avoid sexist language by

Question 4

People are more likely to react positively to your message when ______________________

Accepted Answer

A) you keep your language formal and businesslike. 
B) you use "Urgent" in your subject line. 
C) they have confidence in you. 
D) you use humour. 
A) you keep your language formal and businesslike. 
B) you use "Urgent" in your subject line. 
C) they have confidence in you. 
D) you use humour.

Question 5

Avoid using euphemisms because they are inherently dishonest.

Accepted Answer

A) True 
 B)False

Question 6

Bias-free language __________________

Accepted Answer

A) avoids using the word bias. 
B) avoids sexist language. 
C) avoids referring to Aboriginal people. 
D) avoids discussing any minority groups. 
A) avoids using the word bias. 
B) avoids sexist language. 
C) avoids referring to Aboriginal people. 
D) avoids discussing any minority groups.

Question 7

Which of the following are functional words?

Accepted Answer

A) into,and,the 
B) bath,baby,rattle 
C) give,shake,wash 
D) nice,wet,quickly 
A) into,and,the 
B) bath,baby,rattle 
C) give,shake,wash 
D) nice,wet,quickly

Question 8

List three situations in which the passive voice can help you demonstrate the "you" attitude.

Accepted Answer

The passive voice can be helpful when yo

Question 9

Bragging about your company's accomplishments can be offensive to readers.

Accepted Answer

A) True 
 B)False

Question 10

Discuss three ways to establish your credibility with your audience.

Accepted Answer

(1)Honesty; (2)objectivity; (3

Question 11

A sentence is passive when the subject follows the verb and the object precedes it.

Accepted Answer

The answer of A sentence is passive when the subject...

Question 12

When someone makes a mistake,you should avoid dwelling on his or her failure and instead focus on how the person can improve.

Accepted Answer

A) True 
 B)False

Question 13

It is best not to use the "you" attitude if ______________

Accepted Answer

A) you know your audience well. 
B) your organization prefers a more formal style. 
C) you are filling your audience's informational needs. 
D) you are preparing a persuasive message. 
A) you know your audience well. 
B) your organization prefers a more formal style. 
C) you are filling your audience's informational needs. 
D) you are preparing a persuasive message.

Question 14

Instead of using harsh,unpleasant terms,use mild words,or euphemisms .

Accepted Answer

The answer of Instead of using harsh,unpleasant terms,use mild words,or...

Question 15

Using the passive voice de-emphasizes the subject.

Accepted Answer

A) True 
 B)False

Question 16

Choosing the most effective words for a message is usually more difficult than merely choosing correct words.

Accepted Answer

A) True 
 B)False

Question 17

A typical paragraph contains the three basic elements of ______________

Accepted Answer

A) a topic sentence,related sentences,and transitional elements. 
B) simple,compound,and complex sentences. 
C) the main idea,supporting ideas,and evidence. 
D) a problem,a discussion,and a solution. 
A) a topic sentence,related sentences,and transitional elements. 
B) simple,compound,and complex sentences. 
C) the main idea,supporting ideas,and evidence. 
D) a problem,a discussion,and a solution.

Question 18

A software feature called autocompletion completes the remainder of your message.

Accepted Answer

A) True 
 B)False

Question 19

Plain English is a style of writing ______________

Accepted Answer

A) used only for casual correspondence. 
B) designed to make technical materials more understandable to the audience. 
C) aimed primarily at readers for whom English is a second language. 
D) inappropriate for business communication. 
A) used only for casual correspondence. 
B) designed to make technical materials more understandable to the audience. 
C) aimed primarily at readers for whom English is a second language. 
D) inappropriate for business communication.

Question 20

When you are criticizing or correcting,it is best to ______________

Accepted Answer

A) focus on what the person can do to improve. 
B) emphasize a person's mistakes so that he or she will not make the same mistakes again. 
C) be blunt and call attention to the person's failures or shortcomings. 
D) make the person an example for everyone else to learn from. 
A) focus on what the person can do to improve. 
B) emphasize a person's mistakes so that he or she will not make the same mistakes again. 
C) be blunt and call attention to the person's failures or shortcomings. 
D) make the person an example for everyone else to learn from.

Define bias-free language.

The connotative meaning of a word is ______________

List at least two types of biased language and explain how to avoid each type.

People are more likely to react positively to your message when ______________________

Avoid using euphemisms because they are inherently dishonest.

Bias-free language __________________

Which of the following are functional words?

List three situations in which the passive voice can help you demonstrate the "you" attitude.

Bragging about your company's accomplishments can be offensive to readers.

Discuss three ways to establish your credibility with your audience.

A sentence is passive when the subject follows the verb and the object precedes it.

When someone makes a mistake,you should avoid dwelling on his or her failure and instead focus on how the person can improve.

It is best not to use the "you" attitude if ______________

Instead of using harsh,unpleasant terms,use mild words,or euphemisms .

Using the passive voice de-emphasizes the subject.

Choosing the most effective words for a message is usually more difficult than merely choosing correct words.

A typical paragraph contains the three basic elements of ______________

A software feature called autocompletion completes the remainder of your message.

Plain English is a style of writing ______________

When you are criticizing or correcting,it is best to ______________

Achieving Success Through Effective Business Communication

Communicating in Teams and Mastering Listening and Nonverbal Communication Skills

Communicating Interculturally

Planning Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Designing and Delivering Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters

Exam 5: Writing Business Messages

Define bias-free language.

The connotative meaning of a word is ______________

List at least two types of biased language and explain how to avoid each type.

People are more likely to react positively to your message when ______________________

Avoid using euphemisms because they are inherently dishonest.

Bias-free language __________________

Which of the following are functional words?

List three situations in which the passive voice can help you demonstrate the "you" attitude.

Bragging about your company's accomplishments can be offensive to readers.

Discuss three ways to establish your credibility with your audience.

A sentence is passive when the subject follows the verb and the object precedes it.

When someone makes a mistake,you should avoid dwelling on his or her failure and instead focus on how the person can improve.

It is best not to use the "you" attitude if ______________

Instead of using harsh,unpleasant terms,use mild words,or euphemisms .

Using the passive voice de-emphasizes the subject.

Choosing the most effective words for a message is usually more difficult than merely choosing correct words.

A typical paragraph contains the three basic elements of ______________

A software feature called autocompletion completes the remainder of your message.

Plain English is a style of writing ______________

When you are criticizing or correcting,it is best to ______________

Achieving Success Through Effective Business Communication

Communicating in Teams and Mastering Listening and Nonverbal Communication Skills

Communicating Interculturally

Planning Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Designing and Delivering Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters