Exam 5: Writing Business Messages
Exam 1: Achieving Success Through Effective Business Communication99 Questions
Exam 2: Communicating in Teams and Mastering Listening and Nonverbal Communication Skills104 Questions
Exam 3: Communicating Interculturally89 Questions
Exam 4: Planning Business Messages111 Questions
Exam 5: Writing Business Messages79 Questions
Exam 6: Completing Business Messages83 Questions
Exam 7: Crafting Messages for Electronic Media96 Questions
Exam 8: Writing Routine and Positive Messages94 Questions
Exam 9: Writing Negative Messages91 Questions
Exam 10: Writing Persuasive Messages99 Questions
Exam 11: Planning Reports and Proposals105 Questions
Exam 12: Writing Reports and Proposals74 Questions
Exam 13: Completing Reports and Proposals84 Questions
Exam 14: Designing and Delivering Oral and Online Presentations89 Questions
Exam 15: Building Careers and Writing Résumés85 Questions
Exam 16: Applying and Interviewing for Employment118 Questions
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A(n)complex sentence expresses one main thought and one or more subordinate thoughts related to it.
(Short Answer)
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Abstract words should be completely avoided in business writing.
(True/False)
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Bias-free language avoids words or phrases that unfairly and even unethically categorize or stigmatize people in ways related to gender,race,ethnicity,age,or disability.
(Short Answer)
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Enlivening business messages with humour will always please your readers,especially if they don't know you very well.
(True/False)
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In business communication you must be careful to use words that are low in connotative meaning.
(True/False)
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In business writing,the topic sentence of each paragraph is usually implied rather than explicit.
(True/False)
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Mail merge lets you personalize form letters by inserting names and addresses from a database.
(Short Answer)
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Explain what it means to choose "words that communicate," then list four techniques for selecting the best words when writing business messages.
(Essay)
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Functional words express relationships and have only one unchanging meaning in any given context.
(Short Answer)
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The denotative meaning of a word is its literal,dictionary meaning,whereas the connotative meaning includes all the associations and feelings it evokes.
(Short Answer)
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The best approach to getting someone to buy a magazine subscription from your charity group would be to say ______________
(Multiple Choice)
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Good business letters use language that is as formal as possible and use proven terminology such as "please be advised that" and "we are in receipt of."
(True/False)
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To downplay a dependent clause in a complex sentence,you ______________
(Multiple Choice)
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Conjunctions,prepositions,articles,and pronouns are all content words.
(True/False)
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Connotative meanings are the literal or dictionary meanings of words.
(True/False)
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Most paragraphs consist of a(n)topic sentence,support sentences,and transitional elements.
(Short Answer)
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