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    Excellence in Business Communication Study Set 2
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    Exam 5: Writing Business Messages
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    People Are More Likely to React Positively to Your Message
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People Are More Likely to React Positively to Your Message

Question 44

Question 44

Multiple Choice

People are more likely to react positively to your message when ______________________


A) you keep your language formal and businesslike.
B) you use "Urgent" in your subject line.
C) they have confidence in you.
D) you use humour.

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