Exam 7: Leadership Principles

Intrinsic factors that are necessary for a satisfying job include all but one of the following:

_________ is required when people with different styles of problem solving live or work together.

Nothing demonstrates respect more than a pay raise and new title.

In How to Win Friends and Influence People, Dale Carnegie prescribed all but one of the following principles:

Positive group member roles include:

The Hawthorne studies:

Characteristics of a high performance team include:

If less than ________% of your job is enjoyable, there is a morale problem.

Which of the following is not a positive role someone would play in building a community?

According to Brad Bird, director of Ratatouille:

Tom Peters writes that all business decisions hinge ultimately on _________; and all business dealings are ________ dealings in the end.

Fully functioning groups are characterized by:

_________ said, "The buck stops here," and, "If you can't stand the heat, get out of the kitchen."

In the face of virtuality of work relationships brought on by advances in information technology, the effective leader will follow two principles.

A leader can create a high performance team by:

Proven policies and techniques that have positive effects on employee morale include all of the following except:

All but one of the following are principles of effective listening that apply in all human relations. A. capitalize on thought speed B. listen for ideas C. reduce emotional deaf spots D. find an area of interest E. judge content, not delivery F. hold your fire G. work at listening H. resist distractions I. hear what is said J. think before you speak K. challenge yourself

Peter Drucker states: The best leaders focus on deficiencies in personal and employee performance.

The four key areas that impact work morale are: the job itself, the work group, management practices, and economic rewards.

The Marine Corps principle of three states most people can efficiently handle 3 key responsibilities.