Exam 7: Leadership Principles

______ said: "Teamwork is the fuel that allows common people to attain uncommon results."

Employee training does six important things, including:

In "The Real Leadership Lessons of Steve Jobs," Walter Isaacson identified: 1) the package is important; 2) use good wood, even if it doesn't show; and 3) stay hungry, stay foolish.

_______ is a good term used to describe positive and helpful employee behavior; and ________ is a term used to describe negative and harmful employee behavior.

Stage ________, in the life of a group, is characterized by conflict and resistance to the group's task and structure.

Which of the following best describes the leadership characteristics of legendary coaches Alonzo Stagg, Knute Rockne, Joe Paterno, Eddie Robinson, and Paul Bear Bryant?

For most employees, high morale is a predictor of creativity, problem solving, task persistence, co-worker support, and organizational commitment.

Rewarding employees for team effort and results is a demonstration of:

In The Five Dysfunctions of a Team, _______ identifies five dysfunctions that are lethal for team success, including all but one of the following:

_________ is the author of The Human Side of Enterprise.

Match the items below with their descriptions:

Leaders of teams should evaluate performance case by case, versus requiring a distribution of ranking regardless of the quality of performance of each group member.

_________ was a Russian writer who said, "All families resemble one another, and every unhappy family is unhappy in its own way."

The quality of human relations in any workplace reflects the _________ and particularly the _________ views on __________.

The need for cross-cultural and virtual teams has been caused by globalization and the changing nature of work.

Wendy Leebov identifies twelve principles for obtaining good human relations, including all but one of the following:

Two potential problems that can reduce work team effectiveness are ______ and ______.

The engineers that approved the launching of the Challenger fell victim to which symptom of groupthink?

The leader as team builder does all of the following except:

Harry Truman said, "I want people around me who will tell me _________ as they see it. You can't operate if you have people around you who put you on a pedestal and tell you everything you do is _________. Because that can't be possible."