Question 1

Which of the following are contingencies of organizational design?

Accepted Answer

A) Technology 
B) Organizational size 
C) Organizational environment 
D) All of these are contingencies of organizational design 
E) Only organizational size and environment are contingencies of organizational design. 
A) Technology 
B) Organizational size 
C) Organizational environment 
D) All of these are contingencies of organizational design 
E) Only organizational size and environment are contingencies of organizational design.

Question 2

For many years,Quokka Consumer Ltd.has had a geographic divisionalized organizational structure.Now,the company is rethinking the appropriateness of this structure compared to other divisionalized structures.Describe the two other divisionalized structures that Quokka can consider adopting and give two explanations why Quokka might want to move away from the geographic structure.

Accepted Answer

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Question 3

Companies with divisionalized structures are increasingly adopting the geographically-based structure.

Accepted Answer

A) True 
 B)False

Question 4

Peterborough Plastics Ltd.markets a line of widgets designed and manufactured by other companies around the world.This is an example of which form of departmentalization?

Accepted Answer

A) Functional 
B) Globalized 
C) Network 
D) Matrix 
E) Globally integrated enterprise 
A) Functional 
B) Globalized 
C) Network 
D) Matrix 
E) Globally integrated enterprise

Question 5

Organic structures are better than mechanistic structures for:

Accepted Answer

A) hostile environments. 
B) stable environments. 
C) munificent environments. 
D) Organic structures are better than mechanistic structures for all of these environments. 
E) Organic structures are better than mechanistic structures for none of these environments. 
A) hostile environments. 
B) stable environments. 
C) munificent environments. 
D) Organic structures are better than mechanistic structures for all of these environments. 
E) Organic structures are better than mechanistic structures for none of these environments.

Question 6

Employees at a large call centre perform repetitive tasks (low variety)by documenting mailing addresses from customers who call the centre.The work process is the same for all inquiries to all call centre staff members (low analyzability).The best organizational structure for this work unit:

Accepted Answer

A) is an organic structure. 
B) would have low formalization. 
C) would coordinate mainly through informal communication. 
D) is a mechanistic structure. 
E) would have none of these characteristics. 
A) is an organic structure. 
B) would have low formalization. 
C) would coordinate mainly through informal communication. 
D) is a mechanistic structure. 
E) would have none of these characteristics.

Question 7

Span of control can be increased by introducing informal communication and other coordinating mechanisms.

Accepted Answer

A) True 
 B)False

Question 8

As the number of employees increases,the organization tends to have:

Accepted Answer

A) more job specialization. 
B) more elaborate coordinating mechanisms. 
C) more standardization rather than just informal communication as a coordinating mechanism. 
D) more decentralization. 
E) all of these changes. 
A) more job specialization. 
B) more elaborate coordinating mechanisms. 
C) more standardization rather than just informal communication as a coordinating mechanism. 
D) more decentralization. 
E) all of these changes.

Question 9

An organization's structure is mainly its organizational chart.

Accepted Answer

A) True 
 B)False

Question 10

Which coordinating mechanism is typically most important among people working in hospital surgical operations?

Accepted Answer

A) Direct supervision 
B) Integrator roles 
C) Job descriptions 
D) Standardized skill through extensive training 
E) People working in surgical operations do not use any coordinating mechanism. 
A) Direct supervision 
B) Integrator roles 
C) Job descriptions 
D) Standardized skill through extensive training 
E) People working in surgical operations do not use any coordinating mechanism.

Question 11

When people divide work among themselves,they need to:

Accepted Answer

A) centralize. 
B) decentralize. 
C) form a team-based organizational structure. 
D) rely increasingly on a simple structure. 
E) rely on one or more coordinating mechanisms. 
A) centralize. 
B) decentralize. 
C) form a team-based organizational structure. 
D) rely increasingly on a simple structure. 
E) rely on one or more coordinating mechanisms.

Question 12

Employees are most likely to experience job dissatisfaction and work stress when the organization has:

Accepted Answer

A) high centralization. 
B) high formalization. 
C) an organic structure. 
D) low formalization. 
E) a divisionalized structure. 
A) high centralization. 
B) high formalization. 
C) an organic structure. 
D) low formalization. 
E) a divisionalized structure.

Question 13

______________ involves organizing employees from several departments into a temporary team for the purpose of developing a product or service.

Accepted Answer

A) Formalization 
B) Standardization 
C) Synergizing 
D) Team building 
E) Concurrent engineering 
A) Formalization 
B) Standardization 
C) Synergizing 
D) Team building 
E) Concurrent engineering

Question 14

A simple structure is one of the best structures in which to accommodate organizational growth and diversification.

Accepted Answer

A) True 
 B)False

Question 15

Contingencies,such as size,technology,and environment do not necessarily determine an organization's structure.

Accepted Answer

A) True 
 B)False

Question 16

Coordination through formal hierarchy relies mainly on:

Accepted Answer

A) informal communication. 
B) job descriptions. 
C) bureaucratic procedures and policies. 
D) assigning legitimate power to individuals,who then use this power to direct the work of others. 
E) none of these. 
A) informal communication. 
B) job descriptions. 
C) bureaucratic procedures and policies. 
D) assigning legitimate power to individuals,who then use this power to direct the work of others. 
E) none of these.

Question 17

One of the main forces pushing organizations towards a network structure is the recognition that an organization has only a few core competencies.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is NOT a coordinating mechanism?

Accepted Answer

A) Job descriptions 
B) Informal communication 
C) Centralization 
D) Sales targets 
E) Extensive training 
A) Job descriptions 
B) Informal communication 
C) Centralization 
D) Sales targets 
E) Extensive training

Question 19

A matrix structure found mainly in large global firms combines which two forms of departmentalization?

Accepted Answer

A) Divisional structure and simple structure 
B) Network structure and cluster structure 
C) Simple structure and hybrid structure 
D) Geographic divisional structure and product divisional structure 
E) Functional structure and network structure 
A) Divisional structure and simple structure 
B) Network structure and cluster structure 
C) Simple structure and hybrid structure 
D) Geographic divisional structure and product divisional structure 
E) Functional structure and network structure

Question 20

Creative Advertising Ltd.wants its 100 employees to work together around specific clients,yet maintain an equal emphasis on alignment with their skill specializations (advertising,graphics,copywriting and public relations).Which of the following organizational structures would work best for Creative Advertising?

Accepted Answer

A) Matrix structure that overlays a geographic and client structure 
B) Simple structure 
C) Network structure 
D) Client-based divisionalized form 
E) Matrix structure that overlays project teams with a functional structure 
A) Matrix structure that overlays a geographic and client structure 
B) Simple structure 
C) Network structure 
D) Client-based divisionalized form 
E) Matrix structure that overlays project teams with a functional structure

Which of the following are contingencies of organizational design?

Companies with divisionalized structures are increasingly adopting the geographically-based structure.

Peterborough Plastics Ltd.markets a line of widgets designed and manufactured by other companies around the world.This is an example of which form of departmentalization?

Organic structures are better than mechanistic structures for:

Employees at a large call centre perform repetitive tasks (low variety)by documenting mailing addresses from customers who call the centre.The work process is the same for all inquiries to all call centre staff members (low analyzability).The best organizational structure for this work unit:

Span of control can be increased by introducing informal communication and other coordinating mechanisms.

As the number of employees increases,the organization tends to have:

An organization's structure is mainly its organizational chart.

Which coordinating mechanism is typically most important among people working in hospital surgical operations?

When people divide work among themselves,they need to:

Employees are most likely to experience job dissatisfaction and work stress when the organization has:

______________ involves organizing employees from several departments into a temporary team for the purpose of developing a product or service.

A simple structure is one of the best structures in which to accommodate organizational growth and diversification.

Contingencies,such as size,technology,and environment do not necessarily determine an organization's structure.

Coordination through formal hierarchy relies mainly on:

One of the main forces pushing organizations towards a network structure is the recognition that an organization has only a few core competencies.

Which of the following is NOT a coordinating mechanism?

A matrix structure found mainly in large global firms combines which two forms of departmentalization?

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Culture

Organizational Change

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Exam 13: Designing Organizational Structures

Which of the following are contingencies of organizational design?

Companies with divisionalized structures are increasingly adopting the geographically-based structure.

Peterborough Plastics Ltd.markets a line of widgets designed and manufactured by other companies around the world.This is an example of which form of departmentalization?

Organic structures are better than mechanistic structures for:

Employees at a large call centre perform repetitive tasks (low variety)by documenting mailing addresses from customers who call the centre.The work process is the same for all inquiries to all call centre staff members (low analyzability).The best organizational structure for this work unit:

Span of control can be increased by introducing informal communication and other coordinating mechanisms.

As the number of employees increases,the organization tends to have:

An organization's structure is mainly its organizational chart.

Which coordinating mechanism is typically most important among people working in hospital surgical operations?

When people divide work among themselves,they need to:

Employees are most likely to experience job dissatisfaction and work stress when the organization has:

______________ involves organizing employees from several departments into a temporary team for the purpose of developing a product or service.

A simple structure is one of the best structures in which to accommodate organizational growth and diversification.

Contingencies,such as size,technology,and environment do not necessarily determine an organization's structure.

Coordination through formal hierarchy relies mainly on:

One of the main forces pushing organizations towards a network structure is the recognition that an organization has only a few core competencies.

Which of the following is NOT a coordinating mechanism?

A matrix structure found mainly in large global firms combines which two forms of departmentalization?

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Culture

Organizational Change

Filters