Exam 13: Designing Organizational Structures

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Large organizations can encourage coordination through informal communication by assigning liaison roles to employees.

(True/False)
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As external environments become more complex and dynamic,organizational structures should become more mechanistic and less organic.

(True/False)
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Formal hierarchy is the least time-consuming coordinating mechanism where employees work in non-routine and ambiguous situations.

(True/False)
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When work is divided among people,a coordinating mechanism is needed to ensure that everyone works in concert.

(True/False)
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Many of the best-performing production plants are able to widen their span of control to more than 70 employees per supervisor by:

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Which of these statements about decentralization is FALSE?

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Which form of departmentalization tends to have a very flat hierarchy,little formalization and organizes employees around work processes?

(Multiple Choice)
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Some matrix structures typically overlay a divisional structure with a functional structure to gain the benefits of both.

(True/False)
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The textbook states that all organizational structures include the division of labour and coordination of that labour.What does this mean and how does departmentalization contribute to these fundamental requirements?

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The current trend is for companies to shift their divisionalized structures away from:

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Which form of departmentalization forms unique partnership teams that provide customized products or services,usually to specific clients,for a limited time?

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Integrator roles increase informal communication as a coordinating mechanism.

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Organizations tend to form two clusters based on their span of control,centralization,and formalization.The two clusters represented by these organizational design features are called:

(Multiple Choice)
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One problem with departmentalization is that it discourages coordination through informal communication.

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Larger firms tend to be more centralized and make greater use of direct supervision than do smaller firms.

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Communication flows in all directions with little concern for the formal hierarchy in:

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Simple structures usually rely on which of the following to coordinate work activities?

(Multiple Choice)
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Functional structures tend to have higher dysfunctional conflict and poorer coordination across units than other forms of departmentalization.

(True/False)
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Companies can be centralized in some parts of the organization and decentralized in other parts.

(True/False)
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Team-based organizations rely extensively on:

(Multiple Choice)
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