Question 1

_____ establishes the chain of command - the system of common supervision among positions and units within the organization.

Accepted Answer

A) Span of control 
B) Formalization 
C) Centralization 
D) Job rotation 
E) Departmentalization 
A) Span of control 
B) Formalization 
C) Centralization 
D) Job rotation 
E) Departmentalization

Question 2

Most employees at Quokka Systems are organized into project teams.Employees report to the project leader, but they also report to a leader responsible for their functional specialization (such as engineering or marketing).Quokka Systems has a:

Accepted Answer

A) simple structure. 
B) client-based divisionalized structure. 
C) matrix structure. 
D) product-based divisionalized structure. 
E) functional structure. 
A) simple structure. 
B) client-based divisionalized structure. 
C) matrix structure. 
D) product-based divisionalized structure. 
E) functional structure.

Question 3

Companies can be centralized in some parts of the organization and decentralized in other parts.

Accepted Answer

A) True 
 B)False

Question 4

Tammy Tammy recently earned her degree in nursing and has begun a career path in the surgical ward at a local hospital.Her training program consists of a year-long internship, working with senior nurses.While in school, Tammy worked in a medical lab performing routine blood tests.The lab technician job required her to take a two-week course and refer to a procedures manual for her work on a daily basis.Which coordinating mechanism is most important in Tammy's new career as a surgical nurse?

Accepted Answer

A) Direct supervision 
B) An integrator role 
C) Job descriptions 
D) Extensive training 
E) Decentralization 
A) Direct supervision 
B) An integrator role 
C) Job descriptions 
D) Extensive training 
E) Decentralization

Question 5

A steel manufacturing firm with about 1,000 employees operates in an environment that is simple and integrated (it makes a small number of steel products to a few key customers) but also dynamic and hostile (rapidly changing technology and customer needs with many competitors).Based on the environment in which this company operates, it would be more successful with a(n):

Accepted Answer

A) organic structure. 
B) centralized structure. 
C) divisionalized structure. 
D) matrix structure. 
E) mechanistic structure. 
A) organic structure. 
B) centralized structure. 
C) divisionalized structure. 
D) matrix structure. 
E) mechanistic structure.

Question 6

Which organizational structure actually consists of several organizations?

Accepted Answer

A) Divisionalized structure 
B) Functional structure 
C) Simple structure 
D) Matrix structure 
E) Network structure 
A) Divisionalized structure 
B) Functional structure 
C) Simple structure 
D) Matrix structure 
E) Network structure

Question 7

Many companies are moving away from divisionalized structures that organize people around:

Accepted Answer

A) functional specializations. 
B) clients. 
C) geographic clusters. 
D) products. 
E) emerging forms of technology. 
A) functional specializations. 
B) clients. 
C) geographic clusters. 
D) products. 
E) emerging forms of technology.

Question 8

Companies with divisionalized structures are increasingly adopting the geographically-based structure.

Accepted Answer

A) True 
 B)False

Question 9

The conflict and ambiguity associated with the matrix structure causes some employees to experience more stress.

Accepted Answer

A) True 
 B)False

Question 10

What do cross-functional work teams typically consist of and which coordinating strategy best suits this work methodology?

Accepted Answer

Cross-functional work teams typically co

Question 11

Which of the following organizational design elements determines the sharing of resources and encourages coordination through informal communication?

Accepted Answer

A) Span of control 
B) Formalization 
C) Centralization 
D) Departmentalization 
E) Standardization 
A) Span of control 
B) Formalization 
C) Centralization 
D) Departmentalization 
E) Standardization

Question 12

A simple structure is one of the best structures in which to accommodate organizational growth and diversification.

Accepted Answer

A) True 
 B)False

Question 13

Freer trade, advances in information technology, and more global customers are pressuring many large global companies to:

Accepted Answer

A) shift away from geographically-based to more client-based divisionalized structures. 
B) increase direct supervision as the main coordinating mechanism. 
C) shift away from divisionalized structures into functional structures. 
D) disband their team-based structures in favor of simple structures. 
E) shift from functional structures to geographically-based divisionalized structures. 
A) shift away from geographically-based to more client-based divisionalized structures. 
B) increase direct supervision as the main coordinating mechanism. 
C) shift away from divisionalized structures into functional structures. 
D) disband their team-based structures in favor of simple structures. 
E) shift from functional structures to geographically-based divisionalized structures.

Question 14

As external environments become more complex and dynamic, organizational structures should become more mechanistic and less organic.

Accepted Answer

A) True 
 B)False

Question 15

Candoo Ltd.will soon flatten its hierarchy by removing two of the five layers of management.If the number of employees in the organization remains constant, which of the following must also occur?

Accepted Answer

A) It must adopt a matrix form of departmentalization. 
B) It must widen the span of control. 
C) It must rely more on direct supervision than on standardization to coordinate the resulting structure. 
D) It must centralize decision making. 
E) It must discourage employee empowerment. 
A) It must adopt a matrix form of departmentalization. 
B) It must widen the span of control. 
C) It must rely more on direct supervision than on standardization to coordinate the resulting structure. 
D) It must centralize decision making. 
E) It must discourage employee empowerment.

Question 16

As organizations grow older, they tend to:

Accepted Answer

A) become more formalized. 
B) have a more centralized structure. 
C) move toward a simple form of departmentalization. 
D) shift from a mechanistic to an organic structure. 
E) operate with a wide span of control and less standardization. 
A) become more formalized. 
B) have a more centralized structure. 
C) move toward a simple form of departmentalization. 
D) shift from a mechanistic to an organic structure. 
E) operate with a wide span of control and less standardization.

Question 17

Large organizations can encourage informal communication as a coordinating mechanism by keeping each production site small.

Accepted Answer

A) True 
 B)False

Question 18

When functional structures are compared with divisionalized structures, functional structures are known to:

Accepted Answer

A) create better economies of scale. 
B) be more responsive to local markets. 
C) encourage employees to focus on the organization's superordinate goals. 
D) be more decentralized. 
E) be more responsive to client needs and reduce conflict across work units. 
A) create better economies of scale. 
B) be more responsive to local markets. 
C) encourage employees to focus on the organization's superordinate goals. 
D) be more decentralized. 
E) be more responsive to client needs and reduce conflict across work units.

Question 19

Division of labor leads to increased job specialization.

Accepted Answer

A) True 
 B)False

Question 20

Two technological contingencies that influence the best type of organizational structure are:

Accepted Answer

A) dynamism and hostility. 
B) organic and mechanistic. 
C) variability and analyzability. 
D) formalization and division of labor. 
E) coordination and formalization. 
A) dynamism and hostility. 
B) organic and mechanistic. 
C) variability and analyzability. 
D) formalization and division of labor. 
E) coordination and formalization.

_____ establishes the chain of command - the system of common supervision among positions and units within the organization.

Most employees at Quokka Systems are organized into project teams.Employees report to the project leader, but they also report to a leader responsible for their functional specialization (such as engineering or marketing).Quokka Systems has a:

Companies can be centralized in some parts of the organization and decentralized in other parts.

Which organizational structure actually consists of several organizations?

Many companies are moving away from divisionalized structures that organize people around:

Companies with divisionalized structures are increasingly adopting the geographically-based structure.

The conflict and ambiguity associated with the matrix structure causes some employees to experience more stress.

What do cross-functional work teams typically consist of and which coordinating strategy best suits this work methodology?

Which of the following organizational design elements determines the sharing of resources and encourages coordination through informal communication?

A simple structure is one of the best structures in which to accommodate organizational growth and diversification.

Freer trade, advances in information technology, and more global customers are pressuring many large global companies to:

As external environments become more complex and dynamic, organizational structures should become more mechanistic and less organic.

Candoo Ltd.will soon flatten its hierarchy by removing two of the five layers of management.If the number of employees in the organization remains constant, which of the following must also occur?

As organizations grow older, they tend to:

Large organizations can encourage informal communication as a coordinating mechanism by keeping each production site small.

When functional structures are compared with divisionalized structures, functional structures are known to:

Division of labor leads to increased job specialization.

Two technological contingencies that influence the best type of organizational structure are:

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Culture

Organizational Change

Filters

Exam 13: Designing Organizational Structures

_____ establishes the chain of command - the system of common supervision among positions and units within the organization.

Most employees at Quokka Systems are organized into project teams.Employees report to the project leader, but they also report to a leader responsible for their functional specialization (such as engineering or marketing).Quokka Systems has a:

Companies can be centralized in some parts of the organization and decentralized in other parts.

Which organizational structure actually consists of several organizations?

Many companies are moving away from divisionalized structures that organize people around:

Companies with divisionalized structures are increasingly adopting the geographically-based structure.

The conflict and ambiguity associated with the matrix structure causes some employees to experience more stress.

What do cross-functional work teams typically consist of and which coordinating strategy best suits this work methodology?

Which of the following organizational design elements determines the sharing of resources and encourages coordination through informal communication?

A simple structure is one of the best structures in which to accommodate organizational growth and diversification.

Freer trade, advances in information technology, and more global customers are pressuring many large global companies to:

As external environments become more complex and dynamic, organizational structures should become more mechanistic and less organic.

Candoo Ltd.will soon flatten its hierarchy by removing two of the five layers of management.If the number of employees in the organization remains constant, which of the following must also occur?

As organizations grow older, they tend to:

Large organizations can encourage informal communication as a coordinating mechanism by keeping each production site small.

When functional structures are compared with divisionalized structures, functional structures are known to:

Division of labor leads to increased job specialization.

Two technological contingencies that influence the best type of organizational structure are:

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Culture

Organizational Change

Filters