Question 1

The process by which experienced members of the organization provide guidance and advice to newer members is called _____.

Accepted Answer

A)  quid pro quo 
B)  networking 
C)  mentoring 
D)  performance appraisal 
E)  career planning 
A)  quid pro quo 
B)  networking 
C)  mentoring 
D)  performance appraisal 
E)  career planning

Question 2

ALT Inc. conducts periodic reviews to assess the extent to which law firms support diversity in their activities. It uses this information to decide which law firms would be most suitable to represent it legally. This is an example of effective:

Accepted Answer

A)  stereotyping. 
B)  reverse discrimination. 
C)  overt discrimination. 
D)  environmental justice. 
E)  diversity management. 
A)  stereotyping. 
B)  reverse discrimination. 
C)  overt discrimination. 
D)  environmental justice. 
E)  diversity management.

Question 3

Describe the three different types of interpersonal managerial roles.

Accepted Answer

not answered
Explanation:In each of thei

Question 4

What is perception?

Accepted Answer

A)  It is the collection of abstract knowledge structures stored in memory that makes interpreting information possible. 
B)  It is a person's preconceived notions about the nature of men and women and their traits. 
C)  It is the process through which people select, organize, and interpret sensory input. 
D)  It is a collection of simplistic and often inaccurate beliefs about the typical characteristics of particular groups of people. 
E)  It is a systematic tendency to use information about others in ways that result in biases. 
A)  It is the collection of abstract knowledge structures stored in memory that makes interpreting information possible. 
B)  It is a person's preconceived notions about the nature of men and women and their traits. 
C)  It is the process through which people select, organize, and interpret sensory input. 
D)  It is a collection of simplistic and often inaccurate beliefs about the typical characteristics of particular groups of people. 
E)  It is a systematic tendency to use information about others in ways that result in biases.

Question 5

JRC Inc., a consumer-electronics firm based in Atlanta, is opening another manufacturing unit. The top management involves female representatives in the design team to take care of any concerns that female employees may have. This is an example of:

Accepted Answer

A)  reverse discrimination. 
B)  overt discrimination. 
C)  managing diversity. 
D)  procedural justice. 
E)  distributive justice. 
A)  reverse discrimination. 
B)  overt discrimination. 
C)  managing diversity. 
D)  procedural justice. 
E)  distributive justice.

Question 6

The disparity between the representation of women and that of men in the workforce is extremely high.

Accepted Answer

A) True 
 B)False

Question 7

There is substantial evidence that diverse individuals continue to experience unfair treatment in the workplace as a result of biases, stereotypes, and overt discrimination.

Accepted Answer

A) True 
 B)False

Question 8

From a management perspective, it is of little importance for managers to be sensitive and responsive to the needs and concerns of workers who may be less fortunate than themselves in terms of income and financial resources.

Accepted Answer

A) True 
 B)False

Question 9

Title VII of the Civil Rights Act requires that men and women be paid equally if they are performing equal work.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is a way to effectively manage diversity?

Accepted Answer

A)  Entrusting employees with the responsibility of managing diversity rather than instituting mentoring programs 
B)  Reducing the use of minority suppliers 
C)  Reducing the number of religious holidays 
D)  Encouraging managers to rely on gender schemas to guide their perceptions of employees 
E)  Insisting that even suppliers support diversity 
A)  Entrusting employees with the responsibility of managing diversity rather than instituting mentoring programs 
B)  Reducing the use of minority suppliers 
C)  Reducing the number of religious holidays 
D)  Encouraging managers to rely on gender schemas to guide their perceptions of employees 
E)  Insisting that even suppliers support diversity

Question 11

Unfair treatment of diverse people is legal if it is socially acceptable.

Accepted Answer

A) True 
 B)False

Question 12

The concept of procedural justice requires managers to be fair to subordinates in deciding who should be promoted within the organization.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following helps managers respond to the differing needs of diverse employees while enabling those employees to be effective contributors to an organization?

Accepted Answer

A)  Suppressing their own personal styles 
B)  Sticking with one particular approach rather than trying different ways to do things 
C)  Relying on subjective performance indicators 
D)  Maintaining vague performance standards 
E)  Not feeling threatened by different approaches and perspectives 
A)  Suppressing their own personal styles 
B)  Sticking with one particular approach rather than trying different ways to do things 
C)  Relying on subjective performance indicators 
D)  Maintaining vague performance standards 
E)  Not feeling threatened by different approaches and perspectives

Question 14

While on a business trip, Eva, the planning manager, suggested to a male subordinate that it would be good for his career if he spent an intimate night with her. This is an example of:

Accepted Answer

A)  hostile work environment sexual harassment. 
B)  gender discrimination. 
C)  the salience effect. 
D)  the similar-to-me effect. 
E)  quid pro quo sexual harassment. 
A)  hostile work environment sexual harassment. 
B)  gender discrimination. 
C)  the salience effect. 
D)  the similar-to-me effect. 
E)  quid pro quo sexual harassment.

Question 15

In addition to prohibiting discrimination in employment, the Civil Rights Act of 1991:

Accepted Answer

A)  prohibits discrimination against workers over the age of 40. 
B)  allows for the awarding of punitive and compensatory damages. 
C)  prohibits discrimination against disabled individuals. 
D)  requires that men and women be paid equally if they are performing equal work. 
E)  requires that employers provide 12 weeks of unpaid leave. 
A)  prohibits discrimination against workers over the age of 40. 
B)  allows for the awarding of punitive and compensatory damages. 
C)  prohibits discrimination against disabled individuals. 
D)  requires that men and women be paid equally if they are performing equal work. 
E)  requires that employers provide 12 weeks of unpaid leave.

Question 16

The supervisor of medical billing at a hospital has established a rubric that helps her make objective decisions when promoting employees in her department. Which principle are the supervisor's actions based on?

Accepted Answer

A)  Restorative justice 
B)  Procedural justice 
C)  Frontier justice 
D)  Social justice 
E)  Environmental justice 
A)  Restorative justice 
B)  Procedural justice 
C)  Frontier justice 
D)  Social justice 
E)  Environmental justice

Question 17

Which of the following is an aim of distributive justice within an organization?

Accepted Answer

A)  To ensure that all members of an organization receive identical or similar outcomes 
B)  To ensure that women consistently earn more than men 
C)  To use fair procedures to determine how to distribute outcomes to organization members 
D)  To provide favorable outcomes to traditionally oppressed groups 
E)  To ensure that outcomes are not distributed based on a person's personal characteristics like race or age 
A)  To ensure that all members of an organization receive identical or similar outcomes 
B)  To ensure that women consistently earn more than men 
C)  To use fair procedures to determine how to distribute outcomes to organization members 
D)  To provide favorable outcomes to traditionally oppressed groups 
E)  To ensure that outcomes are not distributed based on a person's personal characteristics like race or age

Question 18

_____ are composed of simplistic and often inaccurate beliefs about the typical characteristics of particular groups of people.

Accepted Answer

A)  Ideals 
B)  Stereotypes 
C)  Values 
D)  Concepts 
E)  Perceptions 
A)  Ideals 
B)  Stereotypes 
C)  Values 
D)  Concepts 
E)  Perceptions

Question 19

Which of the following is true of the salience effect?

Accepted Answer

A) 
The salience effect leads some people to perceive women less positively than they perceive white men. 
B) 
Salient individuals are less often the object of attention than are other members of a work group. 
C) 
Individuals who are salient are often perceived to be primarily responsible for outcomes. 
D) 
Salient individuals are evaluated in a more balanced manner unlike other individuals who are evaluated more extremely in either a positive or a negative direction. 
E) 
While social status is related to bias, salience is related to stereotyping. 
A) 
The salience effect leads some people to perceive women less positively than they perceive white men. 
B) 
Salient individuals are less often the object of attention than are other members of a work group. 
C) 
Individuals who are salient are often perceived to be primarily responsible for outcomes. 
D) 
Salient individuals are evaluated in a more balanced manner unlike other individuals who are evaluated more extremely in either a positive or a negative direction. 
E) 
While social status is related to bias, salience is related to stereotyping.

Question 20

A diverse workforce improves managerial decision making.

Accepted Answer

A) True 
 B)False

The process by which experienced members of the organization provide guidance and advice to newer members is called _____.

ALT Inc. conducts periodic reviews to assess the extent to which law firms support diversity in their activities. It uses this information to decide which law firms would be most suitable to represent it legally. This is an example of effective:

Describe the three different types of interpersonal managerial roles.

What is perception?

JRC Inc., a consumer-electronics firm based in Atlanta, is opening another manufacturing unit. The top management involves female representatives in the design team to take care of any concerns that female employees may have. This is an example of:

The disparity between the representation of women and that of men in the workforce is extremely high.

There is substantial evidence that diverse individuals continue to experience unfair treatment in the workplace as a result of biases, stereotypes, and overt discrimination.

From a management perspective, it is of little importance for managers to be sensitive and responsive to the needs and concerns of workers who may be less fortunate than themselves in terms of income and financial resources.

Title VII of the Civil Rights Act requires that men and women be paid equally if they are performing equal work.

Which of the following is a way to effectively manage diversity?

Unfair treatment of diverse people is legal if it is socially acceptable.

The concept of procedural justice requires managers to be fair to subordinates in deciding who should be promoted within the organization.

Which of the following helps managers respond to the differing needs of diverse employees while enabling those employees to be effective contributors to an organization?

While on a business trip, Eva, the planning manager, suggested to a male subordinate that it would be good for his career if he spent an intimate night with her. This is an example of:

In addition to prohibiting discrimination in employment, the Civil Rights Act of 1991:

The supervisor of medical billing at a hospital has established a rubric that helps her make objective decisions when promoting employees in her department. Which principle are the supervisor's actions based on?

Which of the following is an aim of distributive justice within an organization?

_____ are composed of simplistic and often inaccurate beliefs about the typical characteristics of particular groups of people.

Which of the following is true of the salience effect?

A diverse workforce improves managerial decision making.

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters

Exam 5: Managing Diverse Employees in a Multicultural Environment

The process by which experienced members of the organization provide guidance and advice to newer members is called _____.

ALT Inc. conducts periodic reviews to assess the extent to which law firms support diversity in their activities. It uses this information to decide which law firms would be most suitable to represent it legally. This is an example of effective:

Describe the three different types of interpersonal managerial roles.

What is perception?

JRC Inc., a consumer-electronics firm based in Atlanta, is opening another manufacturing unit. The top management involves female representatives in the design team to take care of any concerns that female employees may have. This is an example of:

The disparity between the representation of women and that of men in the workforce is extremely high.

There is substantial evidence that diverse individuals continue to experience unfair treatment in the workplace as a result of biases, stereotypes, and overt discrimination.

From a management perspective, it is of little importance for managers to be sensitive and responsive to the needs and concerns of workers who may be less fortunate than themselves in terms of income and financial resources.

Title VII of the Civil Rights Act requires that men and women be paid equally if they are performing equal work.

Which of the following is a way to effectively manage diversity?

Unfair treatment of diverse people is legal if it is socially acceptable.

The concept of procedural justice requires managers to be fair to subordinates in deciding who should be promoted within the organization.

Which of the following helps managers respond to the differing needs of diverse employees while enabling those employees to be effective contributors to an organization?

While on a business trip, Eva, the planning manager, suggested to a male subordinate that it would be good for his career if he spent an intimate night with her. This is an example of:

In addition to prohibiting discrimination in employment, the Civil Rights Act of 1991:

The supervisor of medical billing at a hospital has established a rubric that helps her make objective decisions when promoting employees in her department. Which principle are the supervisor's actions based on?

Which of the following is an aim of distributive justice within an organization?

_____ are composed of simplistic and often inaccurate beliefs about the typical characteristics of particular groups of people.

Which of the following is true of the salience effect?

A diverse workforce improves managerial decision making.

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters