Exam 15: Effective Groups and Teams

Formal work groups are cross-functional teams composed of members from different departments.

Environment-conscious members of an organization have taken up an initiative to reduce the number of styrofoam cups and sheets of paper used by the company. They organize meetings by themselves on a weekly basis where they discuss methods of making their company more eco-friendly. The members, in this case, constitute a(n) _____.

Which of the following statements is true of group cohesiveness?

Group identity and healthy competition are consequences of group cohesiveness.

Performance gains that result when individuals and departments coordinate their actions is called synergy.

Differentiate between the two types of informal groups. Provide an example of each.

Groups established by managers to attain organizational goals are called:

Deviance signals that a group is not controlling one of its members' behaviors.

At the weekly managers meetings, Jamie, the advertising manager, is expected to update the members on the company's future advertising efforts and strategies. In this case, Jamie is expected to conform to his _____.

Motivation in groups with _____ will be highest when managers reward group members based on individual performance.

Asynchronous technologies allow virtual team members to interact with one another in real time simultaneously.

Social loafing can be detrimental to the effectiveness of an organization. Explain what is meant by social loafing and discuss three specific steps that managers can take to reduce or to eliminate this undesirable work behavior.

A team whose members work face-to-face and have the expertise and experience needed to develop new products is called a(n) _____.

The appropriate size of a high-performing group is affected by the kind of tasks the group is to perform.

What are group norms? Detail the effects of balance in conformity and deviance on a group's performance.

When top managers design an organization's structure and establish a chain of command, they are essentially creating ad hoc committees.

The members of a cross-functional team have an informal agreement that whenever a team member goes out of town on business, that team member will leave a phone number where he or she can be reached by the other members of the team. This arrangement is known as:

When managers see the need to modify the roles of members within an existing group, members of the group are encouraged to take on additional responsibilities. This is called _____.

The set of behaviors and tasks that a member of a group is expected to perform because he is a member of the group is known as:

If the membership of a member of a standing committee expires, the standing committee itself will cease to exist.