Question 1

Describe the three key elements of motivation.

Accepted Answer

The motivation process has three key ele

Question 2

Equity theory holds that employees who feel underpaid will decrease their level of effort and performance in response to feelings of inequity.

Accepted Answer

A) True 
 B)False

Question 3

Describe how Maslow's hierarchy of needs theory explains motivation.What does the research tell us about the theory's validity?

Accepted Answer

Managers using Maslow's hierarchy to mot

Question 4

To increase the motivation through enrichment, Acme decides to increase the meaningfulness of the work.This might be done by _________.

Accepted Answer

A) giving workers more feedback 
B) giving workers less feedback 
C) decreasing autonomy of workers 
D) increasing skill variety 
A) giving workers more feedback 
B) giving workers less feedback 
C) decreasing autonomy of workers 
D) increasing skill variety

Question 5

The best way to motivate most people is to adopt a Theory X view of life.

Accepted Answer

A) True 
 B)False

Question 6

Self-actualisation most closely corresponds to _________.

Accepted Answer

A) achieving a high status 
B) feeling aware of one's strengths 
C) living up to one's potential 
D) feeling good about yourself 
A) achieving a high status 
B) feeling aware of one's strengths 
C) living up to one's potential 
D) feeling good about yourself

Question 7

Goal-setting tends to do well in _________, where its basic ideas align well with general cultural values.

Accepted Answer

A) the Middle East 
B) Australia 
C) South America 
D) India and China 
A) the Middle East 
B) Australia 
C) South America 
D) India and China

Question 8

In Maslow's view, the key to understanding motivation is to understand where in the hierarchy of needs a person is located.

Accepted Answer

A) True 
 B)False

Question 9

Equity theory compares your own outcomes-to-input ratio to that of _________.

Accepted Answer

A) your boss 
B) the input-to-output ratio of an idealised worker 
C) the input-to-output ratio of another worker 
D) a referent 
A) your boss 
B) the input-to-output ratio of an idealised worker 
C) the input-to-output ratio of another worker 
D) a referent

Question 10

Which statement accurately summarises the relationship between job satisfaction and telecommuting?

Accepted Answer

A) Telecommuters who dress casually have decreased motivation. 
B) Telecommuters are highly motivated to perform work tasks but do not demonstrate greater job satisfaction. 
C) Telecommuters who maintain a balance between work and family life have a decrease in both job satisfaction and motivation. 
D) Telecommuters initially have an increase in job satisfaction, but as number of hours increased, job satisfaction levels off. 
A) Telecommuters who dress casually have decreased motivation. 
B) Telecommuters are highly motivated to perform work tasks but do not demonstrate greater job satisfaction. 
C) Telecommuters who maintain a balance between work and family life have a decrease in both job satisfaction and motivation. 
D) Telecommuters initially have an increase in job satisfaction, but as number of hours increased, job satisfaction levels off.

Question 11

The best managers tend to be low in _________.

Accepted Answer

A) need for affiliation 
B) emotional intelligence 
C) need for power 
D) personal responsibility 
A) need for affiliation 
B) emotional intelligence 
C) need for power 
D) personal responsibility

Question 12

What is the most powerful way to motivate employees, according to what employees say?

Accepted Answer

A) Employee peer groups 
B) Threaten low-performing employees with losing their jobs 
C) Use employee recognition programs 
D) Music in the workplace 
A) Employee peer groups 
B) Threaten low-performing employees with losing their jobs 
C) Use employee recognition programs 
D) Music in the workplace

Question 13

In equity theory, distributive justice is concerned with which of the following?

Accepted Answer

A) Comparing one individual to an entire system 
B) Comparing the allocation of outcomes among individuals 
C) Comparing output-to-input ratios among large groups 
D) Comparing fairness between different cultures 
A) Comparing one individual to an entire system 
B) Comparing the allocation of outcomes among individuals 
C) Comparing output-to-input ratios among large groups 
D) Comparing fairness between different cultures

Question 14

Ingrid's use of better working conditions and employee relations is likely to _________.

Accepted Answer

A) decrease employee dissatisfaction and increase satisfaction 
B) decrease employee satisfaction 
C) increase employee satisfaction 
D) decrease employee dissatisfaction 
A) decrease employee dissatisfaction and increase satisfaction 
B) decrease employee satisfaction 
C) increase employee satisfaction 
D) decrease employee dissatisfaction

Question 15

Piece-rate pay plans, wage incentive plans, profit sharing and lump-sum bonuses are examples of _________ programs.

Accepted Answer

A) open-book management 
B) rewards 
C) pay-for-performance 
D) employee recognition 
A) open-book management 
B) rewards 
C) pay-for-performance 
D) employee recognition

Question 16

Equity theory has three referent categories to which workers compare themselves: persons, systems and self.

Accepted Answer

A) True 
 B)False

Question 17

Maslow's hierarchy of needs proposes that all needs are sought after to an equal degree at all times.

Accepted Answer

A) True 
 B)False

Question 18

Describe and discuss the job characteristics model.

Accepted Answer

In the JCM, five core dimensions are key

Question 19

Research supports the validity of Maslow's hierarchical model.

Accepted Answer

A) True 
 B)False

Question 20

Workers in formerly socialist countries tend to differ from Western workers with respect to equity theory in that they expect _________.

Accepted Answer

A) inputs and outcomes to be equal 
B) outcomes to be greater than inputs 
C) nothing from the state 
D) inputs to be greater than outcomes 
A) inputs and outcomes to be equal 
B) outcomes to be greater than inputs 
C) nothing from the state 
D) inputs to be greater than outcomes

Describe the three key elements of motivation.

Equity theory holds that employees who feel underpaid will decrease their level of effort and performance in response to feelings of inequity.

Describe how Maslow's hierarchy of needs theory explains motivation.What does the research tell us about the theory's validity?

To increase the motivation through enrichment, Acme decides to increase the meaningfulness of the work.This might be done by _________.

The best way to motivate most people is to adopt a Theory X view of life.

Self-actualisation most closely corresponds to _________.

Goal-setting tends to do well in _________, where its basic ideas align well with general cultural values.

In Maslow's view, the key to understanding motivation is to understand where in the hierarchy of needs a person is located.

Equity theory compares your own outcomes-to-input ratio to that of _________.

Which statement accurately summarises the relationship between job satisfaction and telecommuting?

The best managers tend to be low in _________.

What is the most powerful way to motivate employees, according to what employees say?

In equity theory, distributive justice is concerned with which of the following?

Ingrid's use of better working conditions and employee relations is likely to _________.

Piece-rate pay plans, wage incentive plans, profit sharing and lump-sum bonuses are examples of _________ programs.

Equity theory has three referent categories to which workers compare themselves: persons, systems and self.

Maslow's hierarchy of needs proposes that all needs are sought after to an equal degree at all times.

Describe and discuss the job characteristics model.

Research supports the validity of Maslow's hierarchical model.

Workers in formerly socialist countries tend to differ from Western workers with respect to equity theory in that they expect _________.

Managers and Management

The Managerial Environment

Foundations of Decision Making

Foundations of Planning

Organisational Structure and Design

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behaviour

Understanding Groups and Managing Work Teams

Leadership and Trust

Managing Communication and Information

Foundations of Control

Filters

Exam 10: Motivating and Rewarding Employees

Describe the three key elements of motivation.

Equity theory holds that employees who feel underpaid will decrease their level of effort and performance in response to feelings of inequity.

Describe how Maslow's hierarchy of needs theory explains motivation.What does the research tell us about the theory's validity?

To increase the motivation through enrichment, Acme decides to increase the meaningfulness of the work.This might be done by _________.

The best way to motivate most people is to adopt a Theory X view of life.

Self-actualisation most closely corresponds to _________.

Goal-setting tends to do well in _________, where its basic ideas align well with general cultural values.

In Maslow's view, the key to understanding motivation is to understand where in the hierarchy of needs a person is located.

Equity theory compares your own outcomes-to-input ratio to that of _________.

Which statement accurately summarises the relationship between job satisfaction and telecommuting?

The best managers tend to be low in _________.

What is the most powerful way to motivate employees, according to what employees say?

In equity theory, distributive justice is concerned with which of the following?

Ingrid's use of better working conditions and employee relations is likely to _________.

Piece-rate pay plans, wage incentive plans, profit sharing and lump-sum bonuses are examples of _________ programs.

Equity theory has three referent categories to which workers compare themselves: persons, systems and self.

Maslow's hierarchy of needs proposes that all needs are sought after to an equal degree at all times.

Describe and discuss the job characteristics model.

Research supports the validity of Maslow's hierarchical model.

Workers in formerly socialist countries tend to differ from Western workers with respect to equity theory in that they expect _________.

Managers and Management

The Managerial Environment

Foundations of Decision Making

Foundations of Planning

Organisational Structure and Design

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behaviour

Understanding Groups and Managing Work Teams

Leadership and Trust

Managing Communication and Information

Foundations of Control

Filters