Exam 5: Listening and Responding Skills

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Hearing is the process of selecting, attending to, creating meaning from, remembering, and responding to verbal and nonverbal messages.

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Sheppard is a very observant person, and when he sees Cybil with Mark, especially noticing Cybil and Mark holding hands and smiling at each other, he is certain that they are romantically involved.Sheppard's conclusion is more of an inference than a fact.

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Name the four listening styles, and identify which of the four listening styles is best.Explain why it is the most appropriate.

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What is the difference between hearing and listening?

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While Jeannie is speaking, Gail is watching Jeannie's nonverbal expressions, looking for the meta-message or message about the message.

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Alex and Andy are the best of friends and people often say they are like twins.Because of the similarities between the two,

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When Miguel, who is 14 years old and 50 inches tall, hears his mother say, "Hey Shortcakes, come here.I want to talk to you," he goes ballistic and refuses to listen.The barrier he raises is external noise.

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Because novelty is so appealing to us, the greater the difference between people, the greater the likelihood that they will accurately understand each other.

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Information is stored in long-term memory because it is significant to us in some way.

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Which of the following is true about speech rate versus thought rate?

(Multiple Choice)
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