Exam 5: Listening and Responding Skills

A father is listening to his daughter pour her heart out about her rotten day at school.He should use what listening style?

Toni sat through a speech presentation at the local service organization's monthly meeting last week.The speaker wanted to be sure that all audience members understood what he had to say, so he spoke in a deliberate, slow fashion in order to achieve his goal.The technique backfired and the vast majority of the audience became bored and some even left.This was most likely due to which of the following?

Atira has just returned from spring break and is telling her friend Nida all about her great time.Nida has been very responsive to Atira's story-laughing, nodding-but now has increased her eye contact, raised a finger, and shifted her posture.Nida's nonverbal cues probably indicate that she

What stage of the listening process is involved when you focus on one sound from the many that compete for your attention?

When Bob is choosing one sound as he sorts through the various sounds competing for his attention, he is engaged in selecting.

The everyday kinds of confirmation and support we offer can change monologues into dialogues.

Wei is generally considered by her boss to be very good at being aware of, understanding, and managing the emotions of those people who work for her.She has also demonstrated the ability to do the same with her own emotions.Because of these abilities, it may be said that Wei exhibits a high level of

People understand best if they can relate what they are hearing to something they already know rather than to something new.

Because Jenna is very unhappy with her current situation at home and that unhappiness is physically visible and can be heard in her voice, Pete is more likely to experience emotional noise and to pay closer attention to the content of Jenna's message than to focus on her emotions.

Kaitlyn is excited about her new job and is telling Kendra about it.How can Kendra respond to Kaitlyn in ways that confirm her?

Second-guessing is an activity closely associated with the task-oriented listening style.

As you listen to Dr.Hegel's lecture on barriers to effective listening, you begin to see how those barriers have operated in your conversations with your spouse.Which stage of the listening process is reflected in this realization?

Samantha and Darren have been assigned to figure out the best date to schedule their annual class dance and party.Samantha wants to establish a positive communication relationship with Darren, but it seems as though he is only interested in arriving at a solution to the question at hand.This is probably because Darren employs which type of listening style?

When she went to hear a speech at the local city council meeting, Carly made sure she took notes during the entire speech.This action was due to Carly's ________ apprehension.

Perry finds that when he speaks to his communication professor, he tries to use some of the communication vocabulary and concepts he has learned in class.When he speaks to his younger cousin, however, he tends to speak in shorter sentences, using more familiar words and ideas.This is an example of how Perry is applying ________ theory.

Information triage helps one to distinguish useful from less useful information.

You are sitting in Professor Rashad's class listening to a lecture, when you hear the student behind you talking to her friend about the party to be held at Jake's this Friday.As you sit there taking in details about the party, you are drawn back to Professor Rashad when you hear, "And that is what will be on the test Friday." Which stage of the listening process is reflected at the point where you return to hearing what the professor is saying?

In his observations of married couples, marriage researcher John Gottman found that a significant predictor of divorce was

When people have difficulty focusing on anything but themselves and their own experiences and ideas, they may be guilty of

There are some situations when the best response to another is not a verbal one.Instead, at times it can be more appropriate to