Exam 6: Verbal Communication Skills

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When Cecilia is listening to her partner, she occasionally interjects, "Oh, I see" or "uh-huh" during the interaction, Cecilia is using backchannel talk.

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Paul, who is slightly mentally challenged, laughs right along with the people who call him "the tard" at work.According to the research of John Seiter and his colleagues,

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One study found that people who described the world in pessimistic terms when they were younger experienced negative health effects at middle age.

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Carly heard her communication professor use a word that she had not heard before and determined it would be a good idea to find out what the word meant.She consulted two dictionaries to be sure she had the literal meaning of the word.Carly was looking for which of the following meanings?

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When you pursue your own interests without denying the rights of others, you are being

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Some people call the late Yasser Arafat a "terrorist," both fearing and reviling him.Some people call him a "freedom fighter," both loving and praising him.The use of these words to describe or evaluate Arafat reflect the power of words to

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When someone uses the word dog and you understand the word to mean "a mangy, dirty, and disgusting animal, like the one that bit you when you were five years old," which level of meaning would you probably be applying?

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What is worldview and how does our worldview affect our interpretation of our experiences?

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A restricted code is a set of words that has a particular meaning to a person, group, or culture.

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When describing how you view a situation, using sarcasm can take some of the negativity out of the description.

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Tommy went to Taiwan for a vacation.Since he couldn't read the restaurant menu, he asked the waiter to bring him a traditional Taiwanese meal.It was delicious.When he was done, he asked the waiter what the meat was, because he hadn't tasted anything like it before.The waiter told him it was dog meat.Tommy became sick to his stomach and rushed to the bathroom.Tommy's reaction reflects the power of words to

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We are more likely to apologize to people we barely know than we are to those with whom we share an intimate relationship.

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Explain the concept of extended "I" language and how it can help soften what could be perceived as a harsh message.Give an example.

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A person's name generally has no logical connection with the actual person, just as the word "cow" does not look like a cow or sound like a cow.These examples illustrate the principle that the connection between a word and what it represents is

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David has a habit of screaming, "You idiot!" whenever his brother does something he doesn't like.Which strategy for creating a supportive climate does his outburst violate?

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Describe an effective apology and explain when it's most appropriate to offer it.

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When Justin hears the word "buggy," he thinks of a swamp-like area he lived in when he was younger.In the triangle of meaning, the memory he has for the word buggy is called the referent.

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The meaning of a symbol, such as a word, can change from culture to culture.

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When general semanticists use the expression, "The map is not the territory," to which language barrier are they referring?

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Language conveys meaning on two levels: content and feeling.

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