Exam 6: Verbal Communication Skills

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It is best to apologize immediately after you have made a mistake.

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Assertiveness is self-oriented.

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Ethan realizes that when he communicates with Ji, who is an international student from South Korea, he may need to be sure that that his messages are more explicit, but they should not be condescending.This is an example of which of the following?

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Joe tells his wife, Sarah, that he thinks they should "redo" their bathroom as their next home improvement project.Sarah reacts strongly to this suggestion, complaining that, "We don't have enough money to do that!" Sarah thought "redo" the bathroom meant to replace the shower, toilet, and sink and to re-tile the floors and paint the walls.She was relieved when Joe explained that what he meant by "redo" the bathroom was to paint the walls and have the floors refinished.The language barrier Joe and Sarah experienced is called

(Multiple Choice)
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The denotative level of meaning conveys the feelings and subjective associations a person has for a symbol.

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Use the word "fish" to describe the relationships between referents, thought, and symbols in the triangle of meaning developed by Ogden and Richards.

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Describe the difference(s)between assertive and aggressive communication and why one is preferable over the other.

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Open-ended questions create a more defensive climate than critical comments.

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Explain symbolic interaction theory and its relevance to the study of interpersonal communication.

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The way we talk to another forms the basis of a relationship with that person.

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During the late sixties and early seventies, you would see bumper stickers that said, "America: Love It or Leave It!" This sentiment expresses the language barrier of

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Name the two concepts that form the basis for the Sapir-Whorf hypothesis, and define what this hypothesis suggests.

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A confusion of one word or phrase for another that sounds similar to it is known as a(n)

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Dad says to Junior, "Hand me the screwdriver." Junior responds with, "Which kind, a flat- head or Phillips?" Which language barrier is Junior trying to overcome?

(Multiple Choice)
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What is the essence of linguistic determinism?

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Gregor's parents asked him how he liked the concert last night.Gregor responded with, "Wow, it was totally bad! I'm going out to get the group's CD." His parents wonder, "If the concert was bad, why would you want to get the group's CD?" Explain the language barrier most likely involved in this exchange.

(Essay)
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Hernando has taken on a new case with a patrol officer, LaTonya.He is just meeting LaTonya and wants to get better acquainted.Help Hernando by giving him suggestions to start a successful conversation with LaTonya and to sustain it.

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In response to his son's request, Dad says, "I don't care what you want.You'll do what I tell you, when I tell you, and that's that!" Which strategies for creating a supportive climate does his outburst most likely violate?

(Multiple Choice)
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After her parents tell her she can't go to the concert, Helga says, "You never let me do anything!" Helga is probably suffering from the language barrier of

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A malapropism occurs when two people use the same word to mean two different things.

(True/False)
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