Exam 11: Unique Marketing Issues

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Creating buzz means creating awareness and a sense of anticipation about a company and its offerings.

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A firm's marketing mix consists of the following four elements:

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A ________ is something that takes on a physical form, such as an MP3 player or a laptop computer. A ________ is an activity or benefit that is intangible, such as an airplane trip or advice from an attorney.

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Yelp's phrase "Real People. Real Reviews" is an example of a:

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Karen Simon recently purchased a digital camera. She considered three cameras, a Kodak that was priced at $139.00, a Panasonic priced at $189.00, and a Nikon priced at $229.00. Karen couldn't tell much difference between the cameras, so he bought the Nikon, figuring that because it was the most expensive of the three, it must be the best. According to the textbook, Karen was making a:

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Describe the concept of guerrilla marketing. Why is guerrilla market particularly suitable for entrepreneurial firms?

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It is better to emphasize a product or service's features rather than its benefits.

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The first step in selecting a target market is to study the industry in which the firm intends to compete and determine the different potential target markets in that industry. This process is called:

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When Hotmail first started distributing free e-mail accounts, it put a tagline on every message sent out by Hotmail users that read "Get free e-mail with Hotmail." This technique, which encouraged people to pass along Hotmail's marketing message to others, is called:

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The Google AdWords program allows advertisers to buy ads that will be shown on other Web sites instead of Google's Home Page.

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The proper sequence in selecting a target market and positioning strategy is (1) craft a unique positioning strategy, (2) select a target market, and (3) segment the market.

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It is more effective to sell:

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What is a tagline? Provide an example of a popular tagline, and discuss why you think it has been effective?

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Brenda Berry is thinking about starting a computer company. After doing some research, she has decided that the computer industry can be divided into the following product categories: hand-held computers, laptops, PCs, minicomputers, and mainframes. She is now trying to decide which product category she is the most interested in competing in. The process that Brenda is going through is called:

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In value-based pricing, the list price is determined by estimating what customers are willing to pay for a product and then backing off a bit to provide a cushion.

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