Question 1

According to Herzberg, what controls satisfaction and motivation?

Accepted Answer

A) intrinsic factors 
B) extrinsic factors 
C) both intrinsic and extrinsic factors 
D) extrinsic and security factors 
A) intrinsic factors 
B) extrinsic factors 
C) both intrinsic and extrinsic factors 
D) extrinsic and security factors

Question 2

Acme Corporation (Scenario)
Acme Corporation's management feels that employees could be more motivated by their jobs. The jobs were enriched earlier and some improvements were seen in motivation.
-Acme managers explained how important their product was to the world economy.Which core dimension in the job characteristics model is this?

Accepted Answer

A) skill variety 
B) task identity 
C) task significance 
D) autonomy 
A) skill variety 
B) task identity 
C) task significance 
D) autonomy

Question 3

One factor that seems to motivate workers across all cultures is seeking ________.

Accepted Answer

A) high status 
B) shorter working hours 
C) interesting work 
D) easy work 
A) high status 
B) shorter working hours 
C) interesting work 
D) easy work

Question 4

In which kinds of cultures does goal-setting theory work best?

Accepted Answer

A) high power distance, high uncertainty avoidance 
B) low power distance, high uncertainty avoidance 
C) high power distance, low uncertainty avoidance 
D) low power distance, low uncertainty avoidance 
A) high power distance, high uncertainty avoidance 
B) low power distance, high uncertainty avoidance 
C) high power distance, low uncertainty avoidance 
D) low power distance, low uncertainty avoidance

Question 5

McGregor holds the opinion that managers are less successful when they adopt a Theory Y view of human nature.

Accepted Answer

A) True 
 B)False

Question 6

In the JCM, autonomy and feedback are not core dimensions for a job.

Accepted Answer

A) True 
 B)False

Question 7

Job sharing improves production by allowing people to fit their jobs better into their lifestyles.

Accepted Answer

A) True 
 B)False

Question 8

Goal-setting theory shows that feedback from a superior provides better motivation than self-generated feedback.

Accepted Answer

A) True 
 B)False

Question 9

Theory Y assumes that people inherently ________.

Accepted Answer

A) are driven by fear 
B) are unhappy 
C) want to control their own destiny 
D) don't trust one another 
A) are driven by fear 
B) are unhappy 
C) want to control their own destiny 
D) don't trust one another

Question 10

Successful managers tend to have this more than any other trait.

Accepted Answer

A) low nPow 
B) high nPow 
C) high nAch 
D) high nAff 
A) low nPow 
B) high nPow 
C) high nAch 
D) high nAff

Question 11

The JCM contends that meaningful work is ________.

Accepted Answer

A) high paying 
B) always difficult 
C) considered important and valuable by the worker 
D) considered unimportant to managers 
A) high paying 
B) always difficult 
C) considered important and valuable by the worker 
D) considered unimportant to managers

Question 12

Which of the following holds that intrinsic factors are related to job satisfaction, and extrinsic factors are related to job dissatisfaction?

Accepted Answer

A) Maslow's hierarchy of needs 
B) McGregor's Theory X and Theory Y 
C) Vroom's expectancy theory 
D) Herzberg's motivation-hygiene theory 
A) Maslow's hierarchy of needs 
B) McGregor's Theory X and Theory Y 
C) Vroom's expectancy theory 
D) Herzberg's motivation-hygiene theory

Question 13

The key to expectancy theory is that an individual's goals ________.

Accepted Answer

A) are not too high 
B) are not too high and not too low 
C) match the goals of fellow workers and superiors 
D) match the rewards provided by the organization 
A) are not too high 
B) are not too high and not too low 
C) match the goals of fellow workers and superiors 
D) match the rewards provided by the organization

Question 14

Maslow's hierarchical model ________.

Accepted Answer

A) has been validated by a number of studies 
B) has never been validated by studies 
C) has been validated by empirical studies 
D) has been invalidated by intuitive means 
A) has been validated by a number of studies 
B) has never been validated by studies 
C) has been validated by empirical studies 
D) has been invalidated by intuitive means

Question 15

Which of the following was directly influenced by Herzberg's two-factor theory?

Accepted Answer

A) Maslow's hierarchy of needs 
B) the job characteristics model 
C) McClelland's three-needs theory 
D) expectancy theory 
A) Maslow's hierarchy of needs 
B) the job characteristics model 
C) McClelland's three-needs theory 
D) expectancy theory

Question 16

Managers find that ________ work(s)best for motivating employees.

Accepted Answer

A) across-the-board pay raises 
B) sharing in company profits 
C) promotions in job status without increased pay 
D) perks such as bigger offices and parking spaces 
A) across-the-board pay raises 
B) sharing in company profits 
C) promotions in job status without increased pay 
D) perks such as bigger offices and parking spaces

Question 17

A manager with a Theory X view of human nature would ________.

Accepted Answer

A) be unlikely to allow workers to work independently 
B) be likely to let workers work independently 
C) allow workers to monitor themselves 
D) trust his or her workers 
A) be unlikely to allow workers to work independently 
B) be likely to let workers work independently 
C) allow workers to monitor themselves 
D) trust his or her workers

Question 18

Motivation is a process that leads to a goal.

Accepted Answer

A) True 
 B)False

Question 19

The JCM contends that ________ are required in meaningful work.

Accepted Answer

A) skill variety, task identity, and task significance 
B) skill variety, autonomy, and feedback 
C) task identity, autonomy, and feedback 
D) task significance, autonomy, and feedback 
A) skill variety, task identity, and task significance 
B) skill variety, autonomy, and feedback 
C) task identity, autonomy, and feedback 
D) task significance, autonomy, and feedback

Question 20

In equity theory, a worker's "self" category compares a person's outcomes-to-input ratio with ________.

Accepted Answer

A) the standards and expectations of other workers 
B) the highest paid worker 
C) the lowest paid worker 
D) the person's own standards and expectations 
A) the standards and expectations of other workers 
B) the highest paid worker 
C) the lowest paid worker 
D) the person's own standards and expectations

According to Herzberg, what controls satisfaction and motivation?

One factor that seems to motivate workers across all cultures is seeking ________.

In which kinds of cultures does goal-setting theory work best?

McGregor holds the opinion that managers are less successful when they adopt a Theory Y view of human nature.

In the JCM, autonomy and feedback are not core dimensions for a job.

Job sharing improves production by allowing people to fit their jobs better into their lifestyles.

Goal-setting theory shows that feedback from a superior provides better motivation than self-generated feedback.

Theory Y assumes that people inherently ________.

Successful managers tend to have this more than any other trait.

The JCM contends that meaningful work is ________.

Which of the following holds that intrinsic factors are related to job satisfaction, and extrinsic factors are related to job dissatisfaction?

The key to expectancy theory is that an individual's goals ________.

Maslow's hierarchical model ________.

Which of the following was directly influenced by Herzberg's two-factor theory?

Managers find that ________ work(s)best for motivating employees.

A manager with a Theory X view of human nature would ________.

Motivation is a process that leads to a goal.

The JCM contends that ________ are required in meaningful work.

In equity theory, a worker's "self" category compares a person's outcomes-to-input ratio with ________.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

Appendix: History Module

Appendix: Entrepreneurship Module

Appendix: Quantitative Module

Appendix: Career Module

Filters

Exam 11: Motivating and Rewarding Employees

According to Herzberg, what controls satisfaction and motivation?

One factor that seems to motivate workers across all cultures is seeking ________.

In which kinds of cultures does goal-setting theory work best?

McGregor holds the opinion that managers are less successful when they adopt a Theory Y view of human nature.

In the JCM, autonomy and feedback are not core dimensions for a job.

Job sharing improves production by allowing people to fit their jobs better into their lifestyles.

Goal-setting theory shows that feedback from a superior provides better motivation than self-generated feedback.

Theory Y assumes that people inherently ________.

Successful managers tend to have this more than any other trait.

The JCM contends that meaningful work is ________.

Which of the following holds that intrinsic factors are related to job satisfaction, and extrinsic factors are related to job dissatisfaction?

The key to expectancy theory is that an individual's goals ________.

Maslow's hierarchical model ________.

Which of the following was directly influenced by Herzberg's two-factor theory?

Managers find that ________ work(s)best for motivating employees.

A manager with a Theory X view of human nature would ________.

Motivation is a process that leads to a goal.

The JCM contends that ________ are required in meaningful work.

In equity theory, a worker's "self" category compares a person's outcomes-to-input ratio with ________.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

Appendix: History Module

Appendix: Entrepreneurship Module

Appendix: Quantitative Module

Appendix: Career Module

Filters